Banner Before Header

Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture Integrated with Unified Communications for Highly Regulated…

Dedicated voice specialist, Red Box, today announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. The integration will deliver access to RingCentral Voice and Video recorded conversations via Conversa by Red Box, the newly launched open microservices-based enterprise voice platform. "As dispersed workforces are now the norm, the adoption of UCaaS solutions has undoubtedly been accelerated within regulated…

TMC Names Broadvoice a 2020 Communications Solutions Products of the Year Award Winner

Broadvoice b-hive UCaaS Platform Recognized for Exceptional Innovation Broadvoice®, an award-winning provider of hosted voice, unified communications (UC) and SIP trunking services for businesses, announced that TMC, a global, integrated media company, has named the Broadvoice b-hive unified communications as a service (UCaaS) platform as a winner of the 2020 Communications Solutions Products of the Year Award. Broadvoice b-hive brings together powerful cloud PBX, UC and collaboration features with cloud call center in…

Voximplant Raises $10 Million to Fund Global Expansion for its Cloud-based Voice and Video Communications Platform that Services More than…

Baring Vostok Capital Partners and RTP Ventures Back European Communications Platform-as-a-Service Leader as it Brings AI-powered Capabilities to North America Voximplant, the leader in cloud communications platforms for the European market, announced it has raised $10 million in a Series B round of funding to support its international expansion. Voximplant has profitably grown to more than 100 employees, supporting 20,000 customers in six countries based on a small seed round. The new investment led by Baring Vostok…

Broadvoice Receives 2019 Unified Communications Product of the Year Award

b-hive Honored for Exceptional Innovation Broadvoice, an award-winning provider of hosted voice, unified communications (UC), and SIP Trunking services for businesses, announced today that its cloud PBX platform b-hive has been named a 2019 Unified Communications Product of the Year Award winner by TMC for the second year in a row. Broadvoice Receives 2019 Unified Communications Product of the Year Award "We developed b-hive from the ground up to be the premiere cloud communications platform with…

Zoom Expands Communications Platform with Zoom Voice, App Marketplace, Zoom Rooms Device Partnerships & User Experience Enhancements

End-to-End Communications Platform to Demo at Zoomtopia User Conference Today at Zoomtopia 2018, Zoom Video Communications, Inc. will announce new features that together form an end-to-end modern communications platform. While Zoom remains a video-first platform, these new announcements show the company rounding out its product suite to include every business communications use case, including cloud PBX, cross-platform workflows, and enterprise conference rooms. Read More: Torchlite Raises $3 Million to Expand…

NewVoiceMedia Wins 2018 Communications Solutions Products of the Year Award

NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, announced that the NVM Platform has won a TMC Communications Solutions Products of the Year Award. TMC is a global, integrated media company and leading source of news for the communications and technology industries. One of TMC’s most coveted awards, the Communications Solutions Products of the Year Award honors exceptional products and services that facilitate voice, data and video communications that were brought to market or…

Dialpad + TalkIQ To Bring Voice-Driven AI To Business Communications

With TalkIQ’s Acquisition by Dialpad, VoiceAI Could Better Deliver Real-Time Voice Insights to Transform Phone Call Transcribing Process for Marketing and Sales Teams Dialpad, a leading cloud business communications provider, announced that it has acquired TalkIQ. TalkIQ is a leader in real-time speech recognition and artificial intelligence. By combining TalkIQ’s real-time speech recognition and natural language processing technologies with Dialpad’s leading communications solutions, Dialpad will deliver VoiceAI to help…

Broadvoice Strengthens Channel Team

Broadvoice, an award-winning provider of hosted voice, unified communications (UC), and SIP trunking services for businesses, is reinforcing its commitment to its indirect sales partners with the addition of two new regional sales professionals to its channel management team. Robert Sanchez joins Broadvoice as Regional Channel Manager – Mountain West and Joseph Galluzzi is now Regional Channel Manager – Northeast. Broadvoice also has regional channel managers in California, Southwest, Midwest, and Southeast. Marketing…

Dubber Unveils Unified Call Recording and Voice AI Solution for Microsoft Teams

Dubber Corporation Limited (Dubber), announced the global launch of Dubber Unified Recording on Microsoft Teams, supported by a new and tailored global channel partner and reseller program. Unified Call Recording is a first of a kind capability for Microsoft Teams enabled by Dubber's unique ability to capture any conversation - voice or video - on Microsoft Teams in the cloud - and to aggregate recordings, data, insights, and alerts from service provider and unified communications platforms, compliantly, in one place.…

RingCentral Announces Fully Integrated High-Volume SMS Services for Rapid Business Communications

Code Together Conference 2020 brings together industry leaders and developers, features several new product innovations driven by RingCentral’s Open Platform RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions,  announced a new high-volume SMS service that enables businesses to send SMS messages and updates to their customers rapidly and reliably. Using this service, developers can build customized apps using RingCentral’s business communications…

Clarabridge Announces Integration with Microsoft Dynamics 365 Customer Voice and Dynamics 365

Clarabridge’s omnichannel, AI-powered text analytics, integrated with Microsoft Dynamics 365 Customer Voice and Dynamics 365, enhances the customer experience Clarabridge, a global provider of Customer Experience Management (CEM) solutions for some of the world’s top brands, announced that its text and speech analytics solutions now integrate with Microsoft Dynamics 365 Customer Voice and Dynamics 365. The combined solution will enable decision-makers to utilize deeper, more comprehensive analytics across all customer…

Deltapath Announces Teams Gateway For Voice Enabling Work From Anywhere Capabilities

Deltapath, a Unified Communications company, specializing in revolutionizing the way organizations and people communicate, today announced the release of its Teams Gateway. The Deltapath Teams Gateway helps you satisfy your business goals without unnecessary spending by bridging your existing PSTN phone lines and PBX phone system to extend PSTN calling in Microsoft Teams. Deltapath Teams Gateway makes it possible for businesses that use Microsoft Teams to now add phone service without breaking the bank. By using your…

8×8 Cloud Communications Pulse Reveals New Workforce Reality Trends

8x8, Inc, a leading integrated cloud communications platform, announced its findings from an analysis of usage trends across its more than one million global business users. Organizations shifting to remote work are driving new employee communications behaviors as app usage for business communication and collaboration has more than doubled, which is leading to nearly 2.5X more voice calls and 6X more video meetings. In 2020, organizations around the world have realized that remote work is no longer a nice-to-have perk, but…

phoenixNAP Shifts to Operate-from-Anywhere Cloud Communications Platform with 8×8

Global IT Services Provider Moves to 8x8 Communications, Collaboration and Contact Center Solution to Support Employees, Customers and Partners Around the World 8x8, Inc., a leading integrated cloud communications platform, announced that phoenixNAP, a global IT services provider offering security-focused cloud infrastructure, dedicated servers, colocation, and specialized Infrastructure-as-a-Service (IaaS) technology solutions, is using the 8x8 Open Communications PlatformTM to enable employees and contact center agents…

Bandwidth to Acquire International Cloud Communications Leader Voxbone

Bandwidth, a leading enterprise cloud communications company announced it has signed a definitive agreement to acquire Voxbone, an international enterprise cloud communications leader, for an enterprise value of €446 million EUR, representing a multiple of approximately six times anticipated Voxbone 2020 revenue. Voxbone has been majority-owned by Vitruvian Partners, a leading growth- and technology-focused investment firm headquartered in London, UK, since 2015. Voxbone is a leading European-based communications platform…

Matt Yorke Named as IDG Communications Global Chief Revenue Officer

Yorke’s return to IDG accelerates IDG’s category dominance at the intersection of media and martech IDG Communications, Inc. – the world’s leading tech media, data, and marketing services company – announces the appointment of Matt Yorke as Global Chief Revenue Officer, a new role at IDG. An accomplished media, marketing and technology executive, Yorke will lead IDG’s customer-centric global commercial efforts. As IDG continues to evolve and grow at the intersection of media and martech, Yorke’s unique data, technology and…

PoliteMail Enhances Internal Communications Features for Better Email Measurement Results

As internal communications budgets, programs, and campaigns become more data-driven, PoliteMail is unveiling a newly enhanced version of its internal communications measurement software. The new capabilities give internal communications professionals more management and measurement options for messages sent to employees via Microsoft Outlook and Microsoft 365. Marketing Technology News: Roku OS 9.4 Provides New Ways to Access Content, More Voice Options & Customizations Today’s internal communication teams collect…

Fuze Facilitates Global Communications with New Patent for Temporary Allocation of Phone Numbers

Patent empowers users across the globe with more reliable and flexible calling Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for temporary allocation of anchor addresses (e.g., phone numbers) and expanding communication and calling capabilities for Fuze users around the globe. Marketing Technology News: Centro Positioned as a Challenger in the Gartner 2020 Magic Quadrant for Ad Tech The U.S. Patent and Trademark Office (USPTO)…

Rakuten Mobile Adds Nuance Intelligent Engagement AI Services to Rakuten Communications Platform

Nuance Communications, Inc. and Rakuten Mobile, Inc. announced a strategic partnership to add Nuance Intelligent Engagement AI Services to the Rakuten Communications Platform (RCP). As a result, RCP becomes the first-ever mobile communications, cloud-native, and virtualized platform to have Nuance Conversational and Engagement AI services built-in. Through the Nuance-Rakuten Mobile partnership, RCP will now offer Rakuten Group companies the ability to leverage: Conversational AI Services: cloud-native software with…

Movius WhatsApp Integration Creates First True Compliant Mobile Unified Communications Solution

Movius, the leading global provider of mobile unified communication software, is now enabling enterprises to securely and compliantly communicate with clients on their preferred mobile messaging channel. The company announced the integration of WhatsApp support from within Movius MultiLine, their secure mobile communication service that can be deployed over any smartphone device on any global carrier. The integration will help unify and capture all business voice and messaging channels through a single integrated user…