Launches Cloud Private for Data, a New Data Science and Machine Learning Platform for Data-Driven Decision Making As companies look …
Verint Launches New Intelligent Customer Self-Service Capabilities
Verint Systems Inc., the customer engagement company, announced new customer self-service capabilities, including intelligent virtual assistants (IVAs) and enterprise chatbots …
Outfit7 Deploys Anodot’s AI-Powered Analytics to Ensure Optimal Experience for 350 Million Users
Outfit7 Deployed Anodot to Ensure, Best User Experience by Closely Monitoring and Rapidly Identifying Potential App Performance Pitfalls Before They …
DataWeave Unveils Advanced SaaS-Based Competitive Intelligence Product Suite
DataWeave’s AI-Powered Data Aggregation and Analysis Platform Harnesses Billions of Data Points from Diverse Web Sources DataWeave, a provider of …
How Chatbots Are Changing the Way Research Is Done
Chatbots Can Share a Multitude of Information and Messages with the Survey Respondents Artificial Intelligence, Machine Learning, and Chatbot technologies …
Voci Closes $8 Million Series B Funding to Fuel Rapid Growth in Voice of the Customer and Compliance Analytics
Voci, Turns the Biggest and Least Accessible Customer Data into Actionable Insights for All Departments and Enterprises Voci, the leading …
Zoom.ai Announces Integration with Google Hangouts Chat
After Last Month’s Integration with Microsoft Teams and Office 365, Zoom.ai Announces Integration with Google Hangouts Chat Zoom.ai, a SaaS …
ScaleX.Ai Announces Personalization at Scale, Powered by Artificial Intelligence
ScaleX.Ai Announced a Smarter, Faster, and Better Way to Accelerate Sales and Increase Revenue Through their Personalization at Scale Suite. …
NetBase Introduces Next-Generation Artificial Intelligence for Image Analysis
The Next-Generation Artificial Intelligence Delivers the Deepest Insights into Facial Emotions, Scenery, Objects, and Logos NetBase, a global leader in …
Smartcalls from Voximplant Unveiled with Advanced Speech Recognition Capabilities
Three Times Cheaper Than a Comparable Live Call Center Operator, Smartcalls Allows Companies to Design Flexible Outbound Call Campaigns with …
Marketing Evolution Adds Smart TV Data Through Partnership with Inscape
The Addition of TV Data Expands Customers’ Ability to Measure and Optimize Campaign Right-Time Marketing Marketing Evolution, leading provider of …
Two-Thirds of Voice-Assisted Device Owners Never Purchase Through Them: Episerver Study
Episerver’s Annual Benchmark Report Reveals Consumers Have Been Slow to Adopt Smartwatches and Voice-Assisted Devices for Shopping and Browsing Even …
Cheetah Mobile Announces Changes to the Board of Directors
The Board Has Appointed Ning Zhang, Tianyang Zhao and Dr. Yi Ma, Each as an Independent Director Cheetah Mobile, the …
Small Businesses Can Grow and Innovate Faster Thanks To Salesforce Essentials
Essentials Delivers New Easy-To-Use Sales and Service Apps Backed by the Power of Salesforce Trailhead, Einstein AI, Lightning and AppExchange …
Evergage Named a Top Rated A/B Testing and Personalization Tool on TrustRadius for Second Year in a Row
Winners Are Based on Reviews and Satisfaction Scores from Real-World Users – Who Highlighted Their Successes With Evergage Evergage, the …
AI to End Brand Safety Crisis? AnyClip Got the Answers…
AnyClip’s Content Platform Provides Contextually Targeted Ultra-Premium Video Content to Advertisers and Publishers AnyClip, an AI-driven video content and data …
Progress Launches AI-Driven Native Chatbot
Progress’s NativeChat, Offers 15x Faster Development, Native Support for 72 Languages and Ability to Integrate with Web, Mobile and Social …
Episerver Announces Intelligent Content Personalization
Episerver Advance Rounds out the Episerver Personalization Suite, Drawing on Cognitive Artificial Intelligence to Support Unprecedented Content Personalization at Scale …
Genesys Unveils New Customer Experience Marketplace to Drive Unparalleled Business Performance
Genesys’s New Unified AppFoundry Offers Ecosystem of 200+ Pre-Built Integrations, Giving Customers Time-To-Value Almost Immediately At the Enterprise Connect conference …
Leaders from P&G, Facebook, Google & More Join the Lineup for 4A’s Accelerate Conference
Speakers for the Annual Conference Include Actor John Leguizamo, P&G’s Marc Pritchard, Facebook’s Nada Stirratt and Google’s Allan Thygesen The …