Together Built.io Flow and Zilkr Extend Workflow Innovation by Bringing Telecommunications Services and Enterprise Application Products Into Integrated, Automated Business Processestitlecapitalization.com
Built.io Flow and Zilkr announced a new integration offering for telecommunications clouds. Built.io Flow is Built.io’s award-winning Integration Platform-as-a-Service (iPaaS) that enables any developer to create business value through integration. By connecting sensors, devices, systems and applications across mobile, web and IoT, Built.io Flow allows organizations to easily create sophisticated workflows that automate complex business processes and deliver critical data to the right place at the right time. Headquartered in Austin, Texas, Zilkr brings app functionality to phone numbers by enabling service providers to deliver integration-friendly communication solutions to businesses through an API platform and Apps marketplace that works seamlessly with existing communications networks.
Together Built.io Flow and Zilkr extend workflow innovation by bringing telecommunication services and enterprise application products into integrated, automated business processes.
By leveraging integrations via Built.io Flow to automate workflows using its low code drag and drop feature, enterprises now can use telecommunications events, such as incoming and outgoing calls and messages, to trigger workflows for integrations with enterprise cloud applications. Benefits of this partnership include:
- Automated sales and marketing processes, keeping CRM systems clean and up-to-date
- Ability to transfer data from one endpoint to countless others, freeing resources of time-wasting data migration tasks
- Customer support improvement by funneling customer communications into active support channels
“Zilkr helps enterprises easily integrate their telecommunications platforms and other systems through our normalized, restful API. Coupled with Built.io Flow, enterprises are provided best-in-class workflow tools to help make complex integrations easy,” said Kevin Janssen, vice president of sales at Zilkr.
“At Built.io we believe that any business in any industry has the potential to operate digitally and efficiently in order to boost innovation and customer experience. This collaboration with Zilkr means we can bring automation to telecommunications services and open them to various enterprise cloud applications ready for integrations to create better-functioning software-driven businesses in this current API-first digital landscape,” said Akash Sureka, general manager at Built.io.