The InsiteCommerce Mobile App enables businesses to engage customers anywhere and at any time with a native mobile experience that is fully integrated with InsiteCommerce.
Insite realizes that innovative companies are trying to drive a unified commerce and digital experience for their customers, employees, and partners, whether they are sitting behind a desk or out in the field. Insite’s new app is designed to support not only customer and sales activity, but critical activities performed by other roles within a unified B2B eCommerce process. This includes anyone involved in the commerce experience from customer mobile users and channel partners, to field sales and service teams.
“With the flip of a switch, Insite’s customers can now deploy best-in-class, integrated commerce web and mobile app experiences without duplicate integrations or added implementation costs,” said Karie Daudt, Senior Director of Marketing and Customer Experience for Insite Software. “As a result we’ve eliminated the high cost of design, development and upgrades typically associated with sophisticated mobile commerce solutions of this kind.”
The InsiteCommerce Mobile App offers businesses a complete, branded B2B customer experience, allowing them to tailor app functions to specific customer roles and responsibilities. The new app provides a user-specific rich product catalog and data experiences, specific pricing and product recommendations, and sophisticated order and re-order capabilities. InsiteCommerce Mobile App includes features designed specifically for greater efficiency and productivity including a biometric login capability, customizable alerts, bar-code scanning, GPS capabilities, speech to text and enhanced security.
“It’s about making it easier for customers and channels to do business with manufacturers and distributors, while enabling the productivity of their field personnel,” said Steve Shaffer, CEO of Insite Software. “The InsiteCommerce Mobile App drives much higher ‘in the moment’ adoption and engagement for key customer personas by extending critical customer and product data to the app itself. Whether the task involves scanning a barcode to look up a product, checking on a delivery or re-ordering a part at a job site, we’re thrilled to provide our customers with an integrated eCommerce native app experience that increases engagement, productivity and efficiency.”