Mobile App Speeds Fastest in The Netherlands, UK and France, says PacketZoom Report


PacketZoom, the company re-defining mobile application performance through in-app mobile networking technology, published its Q2 Mobile Observatory and Benchmarks Report. Based on data from the PacketZoom Analytics Platform, the company found that The Netherlands shows the fastest response time for mobile apps, followed by the United Kingdom, France and Taiwan. The United States was ranked 13th among leading countries, with an average response time of 458 milliseconds, only slightly better than the global average of 438 milliseconds.

global average

Unlike other mobile speed reports, which measure mobile performance using web-based technologies, PacketZoom’s study is the only mobile app speed report that leverages data from end user devices, presenting a more accurate portrayal of app performance. For example, Akamai’s State of the Internet* rankings were significantly different from PacketZoom’s for mobile apps, severely underrating mobile performance in countries such as The Netherlands, France and Taiwan and overrating mobile performance in countries such as South Korea, Germany and Indonesia. Akamai’s report is based on network data as opposed to real user device data.

Key findings from PacketZoom’s Q2 Mobile Observatory and Benchmarks Report include:

Response Times for Mobile Apps:

PacketZoom measured the weighted average response time for content to travel round-trip across all network types, as experienced by mobile end users over cellular and WiFi networks.

  • The average response time worldwide was 438 milliseconds.
  • The Netherlands (206 milliseconds), United Kingdom (231 milliseconds) and France (293 milliseconds) had the fastest app response times of all countries studied.
  • The United States was in the middle of the pack for response time — at 458 milliseconds, it fell slightly below global benchmarks.
  • Argentina, India and Indonesia were among the slowest countries in the industrialized world, showing response times of 812, 806 and 663 milliseconds, respectively.

Disconnection Rates for Mobile Apps:

Disconnections — when a network session is dropped by the network or carrier — are highly disruptive to the end user experience. Disconnections may be caused by many factors, such as driving through a tunnel, moving to a different network type, and other types of network discontinuities.

  • The average percentage of mobile app sessions that are impacted by network disconnections worldwide is 7.9 percent.
  • Japan, where only 3.5 percent of app sessions are impacted by network disconnections, has the most reliable networks. The Netherlands (4.2 percent of app sessions impacted by disconnections), Canada (5.0 percent), Taiwan (5.0 percent), and the United States (5.6 percent) were also well above global averages.
  • The least reliable countries in terms of network disconnections are Russia (13.3 percent) and Indonesia (12.1 percent).

The Q2 Mobile Observatory and Benchmarks Report ranks the world’s leading countries for mobile application response time, transfer time, disconnections and other metrics, while providing insights into key statistics of mobile app performance worldwide. Interactive charts,  test methodology and complete data from Q2 Mobile Observatory and Benchmarks Report can be found on the PacketZoom web site.

Shlomi Gian
Shlomi Gian

Mobile network conditions around the world vary greatly from country to country, which holds great implications for app developers trying to deliver the best experience to their end users,” said Shlomi Gian, CEO of PacketZoom. “There are a lot of factors that go into app speed and overall performance, and we created the Mobile Observatory and Benchmarks Report so that app developers have the information they need to deliver a fast and effective app experience globally.”


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