Gaming CX Handbook

The competition is fierce in the gaming industry. If your gamers are dissatisfied, they’ll just play something else. And, thanks to the rise of mobile gaming, players no longer fit neatly into a single category. This increasingly diverse community expects much more than engaging gameplay. They expect fast and personalized customer service, in their native language.

Artificial Intelligence and automated translation platforms are making it possible for gaming companies to stay on top of the trends that are reshaping the gaming industry.

Unbabel's gaming handbook will tell you:

  • Where the gaming industry stands, and where it's going
  • Why customer experience is a key differentiator in gaming
  • How multilingual customer support improves players' experience, builds trust, and win overs customers
  • How AI solutions can be implemented to reduce response times, improve self-service options, and increase overall customer satisfaction


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