Pegasystems Launches Robotic Accelerators for Pega Customer Service, Making It Easy To Improve Agent Productivity
Unified Robotic Capabilities Help Agents To Automate Routine Tasks
Pegasystems, the software company empowering customer engagement at the world’s leading enterprises, today announced the launch of Robotic Accelerators for Pega Customer Service, making it easy to deploy personal desktop robots to help customer service agents automate their most mundane and repetitive tasks. Now organizations can quickly provide service agents with task-specific bots to simplify their work, increase productivity, and ultimately improve…