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TetraVX Introduces Messaging and Meeting Collaboration Features for nVX Product Suite

Innovative messaging, collaboration, and multi-party video conferencing tools are centralized for more effective customer and employee communications TetraVX, a unified communications and collaboration (UCC) company that specializes in the delivery of cloud-based solutions, today announced the addition of messaging and meeting collaboration functionality to the TetraVX nVX solution.  With these new features, nVX customers will now have access to robust messaging, collaboration and multi-party video conferencing tools all…

Kiite Successfully Completes SOC 2 Type 2 Examination with 360 Advanced

Kiite, a provider of sales enablement software, announced successful completion of their 2020 SOC 2 Type 2 examination. Having completed a SOC 2 Type 1 examination in 2019, the SOC 2 Type 2 examination was the next step in their compliance strategy Kiite, a provider of sales enablement software, today announced successful completion of their 2020 SOC 2 Type 2 examination. Having completed a SOC 2 Type 1 examination in 2019, the SOC 2 Type 2 examination was the next step in their compliance strategy. “There are many types…

IPC Systems Optimizes Return and Service Operations with Mize Returns Management Software

IPC Systems, Inc. (IPC), the technology and service leader powering financial markets, implements Mize Return Management solution globally to improve the return and service operations for IPC Branches, Distributors, and Partners Mize, a leading provider of Connected Customer Experience Platform and Service Lifecycle Management software, announced today that IPC Systems, Inc. (IPC) had implemented Mize Returns Management software to simplify, automate, and integrate product and part return processes. IPC is a technology…

Hewlett Packard Enterprise Delivers the Cloud Experience Everywhere with the General Availability of HPE GreenLake Central

HPE GreenLake Central helps customers run, manage, and optimize their hybrid cloud estate using a single as-a-Service platform across public and private clouds, datacenter and edge workloads New and expanded HPE GreenLake partnerships with Cohesity, Qumulo and CyrusOne add data management and file storage capabilities, as well as extended co-location options Hewlett Packard Enterprise (HPE) today announced that HPE GreenLake Central, unveiled in December 2019, is now generally available for HPE GreenLake customers. This…

SRAX Announces Rebrand of Investor Intelligence Platform, SRAX IR, to Sequire

Sequire reflects the company’s drive to stand out in the marketplace by way of bold brands and innovative technologies across various verticals SRAX, Inc., a digital marketing and consumer data management technology company, announces the rebrand of its investor intelligence platform, SRAX IR, to Sequire. The new brand reinforces the company’s continued focus on innovation and strides for uniqueness in the marketplace. Marketing Technology News: Xactly Announces New Salestech App on Slack to Track Sales Performance…

KMS Lighthouse Expands Its Knowledge Management Solution via Native Integration With Zendesk

New access to KMS Lighthouse on the Zendesk Marketplace gives users the capabilities to easily search and find answers in one place KMS Lighthouse has officially launched its KMS Lighthouse Zendesk integration offering: Lighthouse for Zendesk Chat and Lighthouse for Zendesk Support. Integrating KMS Lighthouse with Zendesk improves agent and customer experiences, ensuring fast, accurate access for agents to search and retrieve answers to customers' questions instantly in Lighthouse Key aspects of the integration include…

Qualtrics Launches Solutions to Help Organizations Know When to Transition Employees Back to the Workplace

Return to Work and Back to Business are solutions that help organizations confidently understand the beliefs, feelings, and sentiments of their employees and customers when making critical decisions to reopen workplaces and businesses Qualtrics, the leader in customer experience and the creator of the experience management category, announced four new solutions to help organizations determine the right way to transition employees back to the workplace and ensure customer confidence as they reopen businesses. The solutions…

Qumulo Appoints Craig Bumpus as Chief Revenue Officer

Customer-Focused Revenue Strategist to Lead Company’s Continued, Rapid Growth Strategy Qumulo, the leading provider of hybrid cloud file data services, announced the appointment of Craig Bumpus as the company’s chief revenue officer (CRO). In this newly created role, Bumpus will be responsible for accelerating Qumulo’s rapid revenue growth, driving adoption of Qumulo as a data platform in both public and private clouds, and scaling a global organization to service customers across the Americas, EMEA and Asia. Today’s…

Clari Appoints Laura MacKinnon as Chief People Officer

Former Yahoo! and Logitech human relations leader to drive company's people and culture efforts Clari, the revenue operations leader, announced the appointment of Laura MacKinnon as Chief People Officer. With more than 20 years of experience building and leading people organizations at high-tech firms including Yahoo!, Logitech, Coupa Software and Electronic Arts, Laura will lead the company's people experience, operations and talent acquisition functions across Clari's Sunnyvale and Bengaluru offices. Marketing…

COVID-19 Drives Digital Transformation for ASEAN Enterprises, Says GlobalData

COVID-19 is driving digital transformation for enterprises in the Southeast Asia region (ASEAN) and will open up wider opportunities for carriers and service providers, says GlobalData, a leading data and analytics company. Alfie Amir, Senior Analyst at GlobalData, comments: “A large majority of ASEAN enterprises still rely on traditional information communication technology (ICT) such as captive data center and traditional network services, making it more challenging for them to adapt to the changes associated with…

8×8 Cloud Business Phone System Launched In UK SME Market

8x8 Express Will Enable the UK’s Five Million Micro-businesses to Set Up a Business Number in Minutes, Complete with Secure Video Meetings and Team Chat 8x8, Inc., a leading integrated cloud communications platform provider, today announced the availability of 8x8 Express in the UK. 8x8 Express offers a complete business phone system, enabling the UK's five million micro-businesses to set up a professional cloud communications system in minutes with no additional support required. With a readily available…

AZK Media Expands Outsourced CMO Capability With New Senior Hire

New Director of Content and Communications to support increased demand for AZK Media’s B2B marketing services B2B global marketing, content and communications firm, AZK Media, has announced the appointment of leading business and technology journalist, Vanessa Mitchell, as its Director of Content and Communications. The appointment follows a demand for the consultancy’s outsourced CMO capability, as organisations reshift marketing spend and resources, looking to move away from legacy and inefficient marketing models to…

Dealer.com Launches All-New Digital Retailing Video Capabilities

Video Chat and CoBrowse, Powered by LivePerson, to Help Dealers to Replicate In-Store Buying Experience From Home Dealer.com today announced the launch of two all-new Digital Retailing capabilities, Video Chat and CoBrowse, to help dealers seamlessly communicate with shoppers during the car buying process. As consumers navigate this period of disruption, they are turning to technology for what used to be in-person, consultative interactions. These new tools, powered by global conversational solutions provider LivePerson…

GoodData Supplies TownNews with Data Analytics to Turn Media Data Into Insights

TownNews’ GoodData-powered tools help media companies use data insights to grow revenue, audience, engagement GoodData, a leader in end-to-end analytics solutions, announced today that TownNews is using its technology to make media customers more successful with data insights about content, audience and engagement. TownNews is a leading provider of content management systems and platforms for local media organizations in the U.S., serving more than 2,000 newspaper, TV, radio, and web-native news organizations. Marketing…

Clinch Appoints New Head of Sales

Sales Veteran Taylor West Joins Leading AdTech Data-Driven Personalization Company Clinch, an artificial intelligence platform that provides data-driven personalized video ads, announced the addition of Taylor West as Head of Sales. West comes to Clinch with more than ten years of sales, business development and product marketing experience. As Head of Sales for Clinch, West will oversee the development and implementation of the Company's sales strategy and business initiatives within the global advertising market.…

Behavioral Scoring in Account-Based Advertising

Account-based marketing (ABM) has been around for over a decade, first introduced by ITSMA in 2004. It was created “to help marketers stop generic sales pitches and zero in on the essential needs of their most important clients.” Now, 15 years later, we are finally in a place where companies incorporate ABM into their marketing strategies and budgets. Yet, as with every relatively new technique, many marketers are still struggling with measuring the effectiveness of their ABM campaigns, especially scoring accounts before…

U.S. Men Are More Willing Than Women to Pay For Good Customer Service

Gender differences come to light in Genesys consumer survey on customer experience Mars and Venus are still in opposition in the realm of customer experience. A recent survey by Genesys, the global leader in cloud customer experience and contact center solutions, finds that men and women have different expectations when it comes to good customer support and communication methods. For instance, nearly 20% more men than women are open to paying extra to get the type of service they want. Marketing Technology News:…

Imagen Makes Licensing Video, Podcasts and Images a Breeze with New Intuitive Monetization Feature

Digital media management platform streamlines the process to generate revenue from content; eases access and acquisition process for licensees Imagen, the leading video management platform for sports organizations, media companies and the enterprise sector, unveiled a comprehensive monetization tool to simplify the process of bringing content to market and generating revenue. Imagen’s monetization feature also makes it easier for licensees to acquire content assets and rights packages as quick and easy as adding items to a…

Dun & Bradstreet Helps Companies Identify Risk And Opportunity With New COVID-19 Impact Index

Dun & Bradstreet, a leading global provider of business decisioning data and analytics, introduced the COVID-19 Impact Index, a new resource - based on client feedback - that addresses the urgent needs of business leaders to better understand the real-time impacts of the pandemic on companies and their network of suppliers and customers. Following the movement of the virus across the U.S., Dun & Bradstreet concludes that while 90 percent of businesses across the U.S. have been impacted, 43 percent of businesses in…

Pricefx Provides Customers Free Access to New Accelerators Offering

Pricefx offers unlimited free access to live products to help customers develop strategies to address changing market dynamics due to COVID-19 Pricefx, the global leader in native cloud pricing software, announced that it will provide its customers free access to Sales Insights Accelerator. This Accelerator is a preconfigured, easy to deploy, highly actionable pricing analytics solution that can analyze transactional data, quickly gain visibility into pricing opportunities and flag threats. Pricefx is offering free,…