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Brekeke PBX Now Integrates With Zoho CRM

Brekeke connects office telephony system with Zoho's cloud-based CRM platform Brekeke Software announced the integration of Brekeke PBX with Zoho CRM. Office telephony services built with Brekeke PBX can now seamlessly connect with Zoho CRM by simply adding their Zoho account information in the Brekeke PBX admin tool. Brekeke PBX users can now utilize Zoho's powerful CRM system to improve productivity and the quality of their services. Marketing Technology News: Zendesk Relate 2020: Come Join The Most CX-y Show on the…

IPsoft Introduces the World’s First Marketplace for Digital Employees: DigitalWorkforce.ai

Businesses Can Now Hire Cloud-Sourced, AI-Powered Digital Workers to Build a Hybrid Workforce for Better Enterprise Scale, Productivity and Efficiency. First Job Role Available Is It Service Desk Engineer IPsoft, the largest independent leader in enterprise AI, today announced the launch of the first marketplace for Digital Employees that can collaborate with human colleagues and catalyze the creation of the hybrid workplace for businesses. The first-of-its-kind hybrid workforce platform will enable businesses to cloud…

Selligent Cortex Expands to Deliver AI-Powered Content Recommendations

Natural Language Processing Engine to Activate Text-Based Similarity Algorithm for Improved Relevance Across Industries Selligent, the intelligent omnichannel marketing and experience cloud platform, announced the addition of a text-based algorithm as part of the Smart Content functionality within its artificial intelligence (AI)-powered engine, Selligent Cortex. Unlike most marketing cloud solutions today that offer only product-based recommendations, Selligent’s new capability leverages Natural Language Processing…

Frozen in the Face of Choice – Over Half of US Retailers Are Suffering With Information Overload Shows Brightpearl Report

A new study reveals that 51% of US retailers agree that they are suffering from information overload when it comes to software purchases. The Retail Tech Stack survey, conducted by retail operations platform Brightpearl, set out to ascertain which types of software retailers are investing in and to gain an insight into their ambitions in this area for 2020. American retailers, it seems, have been left dumbfounded by the number of solutions available to address issues such as workflow automation and optimization. In…

Revops, the Single Source of Truth for Pricing, Launches With $1.6 Million Seed Round

Led by Gradient Ventures, Google’s AI-focused Venture Fund, SaaS Startup Modernizes CPQ for Business RevOps, a sales productivity platform, announces its launch with $1.6 million in seed funding. RevOps’ automation and collaborative pricing tools help businesses easily configure, price, quote, and sign deals in seconds. The seed round is led by Gradient Ventures, Google’s AI-focused fund, with additional investment from Raymond Tonsing’s firm, Caffeinated Capital. Pricing expert Adam Ballai created RevOps in 2018 after his…

OpenSlate Launches Universal SlateScore Metric for Digital Video

Industry Standard Metric Redesigned to Deliver Marketers a Consistent Lens on Content Quality Across All Online Video OpenSlate, the leading provider of content ratings across the world’s largest digital platforms, announced the launch of a new universal SlateScore for digital video content. The re-engineered SlateScore is applied across nearly 4MM channels and pages on YouTube and Facebook and is designed for use across the open web. The content quality standard, which has been in place since OpenSlate launched in 2012,…

Akeneo PIM 4.0 Delivers New Product Experience Management Platform

New Features Include Data Quality Insights, Enhanced Asset Management, and API-based Connections Akeneo, a global leader in Product Experience Management (PXM) solutions for corporate brands and retailers, today announced the launch of Akeneo PIM 4.0 at the annual Akeneo Product Information Management (PIM) Summit, the global gathering of Akeneo customers and partners in Paris, France. Akeneo PIM 4.0 introduces new product experience features and facilitates third-party connectivity and integration. Akeneo PIM 4.0 is the…

ZypMedia Expands Product and Engineering Leadership Team

Names Tushar Patel as Senior Vice President, Engineering and Sridhar Guthula as Senior Vice President, Product Management ZypMedia, the programmatic OTT platform built for local advertisers to reach their audiences across all digital screens, strengthens its product and engineering team with the addition of Tushar Patel as Senior Vice President (SVP) of Engineering and Sridhar Guthula as SVP of Product Management. Both Patel and Guthula will report to Chief Technology Officer and Co-founder Ramandeep Ahuja. "ZypMedia's…

Suitebriar Achieves the Work Transformation Partner Specialization in the Google Cloud Partner Advantage Program

The Company Demonstrates Vast Experience and Proven Customer Success in Deploying G Suite to SMB Clients Suitebriar, a Google Cloud Premier Partner and leading G Suite deployment company, has earned the Work Transformation Partner Specialization in the Google Cloud Partner Advantage Program. In achieving this partner specialization, Suitebriar has proven its expertise and commitment to the successful deployment of G Suite to SMB organizations, which includes providing services across all the project workstreams -…

Dynatrace Adds Business KPI Anomaly Detection and Analysis to Drive Better User Experiences and Business Outcomes

Automatic Detection of Business Anomalies With Real-Time Analysis and Measurement of Application Performance and User Experience Issues Deliver Improved Business Results Software intelligence company, Dynatrace, announced new enhancements to its Digital Business Analytics module at the Perform 2020 conference. The Dynatrace explainable AI engine, Davis, has been expanded to process business KPIs, such as revenue trends, customer conversions and churn. In addition, Dynatrace now enables one-click integration with the most…

Intuiface Unveils BrightSign Support

No-Code Interactive Content Delivery Is Now Available for the Global Market Leader in Digital Signage Media Players Intuiface – the only no-code platform dedicated to the creation, deployment, and analysis of interactive digital experiences for physical spaces – is excited to announce the addition of BrightSign to its list of supported platforms. This integration enables users of the market’s most popular digital signage media player to easily transition from scheduled, playlist-based, non-interactive signage to…

eGain Partners With Avaya to Deliver Digital-First Customer Engagement

eGain, the leading provider of omnichannel customer engagement solutions, announced that it has partnered with Avaya to accelerate digital transformation of customer engagement. Today’s customers seek instant gratification and demand digital-first experiences across touchpoints.  For example, a customer may receive a promotional SMS-based offer from her bank, choose to instantly engage with a conversational virtual assistant via messaging, get qualified as a hot lead, and get connected in real-time to chat with a banker.…

Michael Grivas Joins Impact XM as the New Vice President, Client Services

Global Experiential Marketing Agency Impact XM Has Welcomed Michael Grivas to Lead Its Canadian and DC-Based Sales Team. as Vice President of Client Services, Michael Will Apply His Legacy of Industry Experience in Business Strategy, Sales Activities, Operations, Client Relationships, and Team Development to the Impact XM Team Global experiential marketing agency Impact XM has welcomed Michael Grivas to lead its Canadian and DC based sales team. As Vice President of Client Services, Michael will apply his legacy of…

Smarsh Teams with Brainspace to Provide Customers Advanced Analytics and Visualization Tools for Electronic Communications

Smarsh Enterprise Archive Customers Can Leverage Brainspace Machine Learning to Find New Patterns in Complex Data, Reduce Time and Cost for E-Discovery Smarsh, helping customers get ahead – and stay ahead – of the risk within their electronic communications, today announced an integration with Brainspace, the world’s leading data analytics platform for investigations, e-discovery, and compliance, at Legalweek 2020. “Brainspace is excited to work with Smarsh to provide a next-generation solution for e-discovery…

Horizon Media Partners with Location Sciences to Establish Leadership in Global Location Data Verification

Horizon Partners with Location Verification Technology to Improve Audience Development and Business Outcomes Across Programmatic Mobile Campaigns Horizon Media, a leader in data-driven media and marketing insights, announced its latest innovation today saying that it is now independently validating all location data applied across its programmatic practice, including media, audience development and measurement. Horizon is testing verification technology from Location Sciences to take a leading position in the industry in…

Quintesse Launches Advanced Contextual Intelligence Platform to Meet Market Demand For Pro-Privacy Targeting Solutions

Rooted in Proven, Patented Contextual Technology Adopted by Some of the World’s Greatest Brands, Quintesse Advances Brand Safety, Suitability and Contextual Targeting for Brands, Agencies, and Publishers With 13 patents from 20 years of contextual technology development, Quintesse has launched as an advanced contextual intelligence platform to meet the accelerating market demand for pro-privacy targeting solutions. As a new business from Vibrant Media, Quintesse provides brands and agencies complete transparency into the…

Outbrain Co-Authors New IAB Report on Short Term vs. Long Term Profitability

The Report Addresses How This Issue Impacts Revenue Strategies of Online Media Publishers and Their Advertising Goals Outbrain, the world's leading discovery and native advertising platform on the open web, announced today that it has partnered with the IAB, in collaboration with AdRizer and The E.W. Scripps Company, to introduce a best practices guide for publishers on Short Term vs. Long Term Profitability. The report addresses how publishers can find a healthy, audience-centric balance of both, without letting the…

Dathena Opens US Headquarters, Bringing AI Data Protection to US Enterprises

Deep-Tech Innovator Delivers Cost-Effective Data Security for Global Businesses Dathena, the leader in AI-powered data-protection and privacy-management for global enterprises, today announced the official opening of its U.S. headquarters, located in the Financial District of Lower Manhattan in New York City. With offices in Singapore, Thailand, France, Switzerland, and now the United States, Dathena’s global growth positions the tech leader to capitalize on the rapid evolution of the $120 billion data protection market.…

Zappix Expands Visual IVR Services as Part of 2020 Release

The Leader in Visual IVR and On-Demand Customer Service Solutions Has Revolutionized CX Again With Expanded Capabilities and Integrations for 2020 Zappix, the leader in Visual IVR and On-Demand Customer Service Solutions, has revolutionized CX again with an expanded suite of capabilities and integrations for its flagship customer experience platform. Improvements to its proprietary automation system, major updates to the already powerful Zappix Studio platform, and other updates continue bringing more benefits to and…

Jellyfish Brings Global Training Program to US with San Francisco Training Center

Courses Will Focus on the Digital Transformation Journey and Seek to Support Brands’ In-Housing Efforts Jellyfish, a digital partner to some of the world’s leading brands, is expanding its global training program by opening an official US training center in San Francisco. The program features classroom-style, private and enterprise courses designed to educate Jellyfish clients, as well as marketing and digital professionals, on digital marketing tactics and tools. “Jellyfish is our trusted partner for both digital…