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CentralSquare Acquires Tellus: Creating A Single, Virtual 911 Network for Public Safety Agencies Nationwide

Virtually Connecting 911 Computer Aided Dispatch (Cad) Systems Enables the Nearest First Responder to Reach an Emergency up to Two Minutes Faster, Potentially Allowing Police, Fire and EMS Personnel to Save 125,000 Lives Every Year CentralSquare, the leading provider of public safety and public administration software in North America, announced that it has acquired Tellus Safety Solutions, LLC, the leader in connecting multiple computer aided dispatch (CAD) systems used by emergency responders. CentralSquare already…

New ThousandEyes Research Establishes Internet Performance Benchmark for Top Performing Digital Businesses

Study of Top 20 Digital Retail, Travel and Media Sites Reveals Best Practices for Delivering Digital Experiences ThousandEyes, the company providing visibility into the Internet and digital experiences released the 2019 Digital Experience Performance Benchmark Report, a comparative analysis of web, infrastructure and network performance metrics from the top 20 US digital retail, travel and media websites. This research empowers website operations teams to benchmark their own performance metrics against their competitors…

Percepta is Expanding US Footprint with New Contact Center in Houston, Will Host Community Ribbon Cutting Ceremony on July 22

Company Now Hiring for 500 Customer Care Associate Positions Serving the Automotive Industry, Looks Forward to Growing Job Opportunities and Giving Back to the Local Community Percepta, a global customer service company who specializes in creating customer loyalty for clients worldwide, announced that it is now hiring for the company's newest contact center, which opened on May 6 in Houston, TX. The center will provide 500 new jobs within the community with the potential for further expansion. With global operations…

Webinars Emerge As Top Learning Format For B2B Professionals

BrightTALK, the leading B2B content and demand marketing platform, announced the findings of a large-scale benchmark report of how professionals engage with online videos and webinars. The report analyzes the viewing patterns and preferences of 8 million professionals across IT, finance, HR, sales, and marketing functions. This year's survey sought not only to establish performance benchmarks for content on BrightTALK, but also to uncover how and why highly educated professionals engage with corporate content.…

Winston Retail Introduces Newest Shoppable Experiences

Revolutionary Retail Concept, 'SO MAJOR,' Launches Throughout the US, Beginning June 2019 Winston Retail, a global retail agency, and thought-leader defining the consumer experience in retail, wholesale and online channels, announced the launch of SO MAJOR – an inclusively exclusive series of curated pop-up shopping events around the country. For three days each month, the pop-up will introduce an exciting, thematic collection of highly-edited items, ranging from new, unique labels to exclusive products from familiar…

Zilliant Showcases End-to-End Pricing and Sales Growth Capabilities at MindShare 2019

Customers from Around the Globe Attend Zilliant's Annual User Conference Zilliant, the industry leader in AI-driven pricing and sales growth solutions, hosted its annual MindShare user conference last week in Austin. The company welcomed customers from around the world to share their experiences with Zilliant's end-to-end suite of SaaS-based Price Management & Optimization and Sales Growth solutions. Attendees participated in keynotes, breakout sessions and hands-on product workshops over three days.…

MarTech Interview with Piyush Shah, Co-Founder at InMobi

"The biggest disruptions across the industry in technology will come from Data and Artificial Intelligence (AI). " Could you tell us about your role and journey at InMobi Group, and today TruFactor? What inspired you to be part of InMobi? I’ve been with InMobi since the beginning, and I am incredibly proud of our heritage as a true innovator in the mobile advertising space. In that time, I have previously led our performance advertising business, was Chief Product Officer and have incubated our enterprise platforms for…

Navigating GDPR: Preparing for What’s to Come

General Data Protection Regulation (GDPR) laws went into effect across Europe in May, 2018. Put into place by the European Union, GDPR is a complex set of rules that have reshaped data and identity protection for consumers across Europe. One year into the age of GDPR, some businesses, especially those outside of Europe, may still find themselves confused about the legislation and how similar regulations might affect advertising if comparable laws make their way to the U.S. Even if similar regulations take years to come…

FrontdeskAI Adds Intelligent Webchat To Family Of AI Assistants For Small Business And Franchises

FrontdeskAI, the leading developer of artificial intelligence (AI) solutions for small businesses and franchises, has announced the immediate availability of Sasha Online, an intelligent webchat solution for appointment-based businesses. Powered by FrontdeskAI advanced conversational AI technology that is already deployed in over 200 wellness companies and franchises, Sasha Online can quickly and intelligently respond to enquiries and appointment requests with human-like conversation that has contextual intelligence and that…

Selligent Marketing Cloud Unveils Consumer Information Management Tool for Privacy Regulation Preparedness

Global B2C marketing automation company Selligent Marketing Cloud (Selligent) announced the launch of a first-of-its-kind Consumer Information Management tool that provides brands with a self-service interface to support consumer privacy regulations. Available to Selligent Marketing Cloud clients, the tool makes it easy for clients to adhere to consumers’ data privacy requests from collection or removal of personal information to unsubscribing to communications all in a few clicks. Currently supporting brands for General…

‘Total Economic Impact Study’ Confirms BlackBerry Cylance Implementation Delivers 99% Return on Investment

BlackBerry Limited announced Forrester found that BlackBerry Cylance's AI-driven endpoint security products delivered a 99 percent return on investment. Commissioned by BlackBerry Cylance, Forrester conducted the Total Economic Impact (TEI) framework for organizations considering CylancePROTECT and CylanceOPTICS. As part of the framework, Forrester interviewed the head of cybersecurity at a multinational manufacturing company running CylancePROTECT and CylanceOPTICS on 45,000 endpoints in 500 locations across 14 countries.…

Shred-it GDPR Compliance Survey of UK SMEs Reflects Positive Understanding but Highlights Key Areas of Concern Under the Surface

A recent survey commissioned by Shred-it, one of the UK's leading information security companies and a Stericycle solution, has revealed a positive understanding and engagement with the principles of GDPR among SMEs on its first anniversary. The findings show that 72% of UK SMEs report being 'very aware' of its requirements. However, 60% reported that the recent changes to data protection have had a 'slight' or 'no' impact on their business, while 8% did not know. The figures highlight a possible cosmetic understanding of…

Braze Hires Former Bazaarvoice Executive as CMO, Former Marketo Chairman and CEO to Join Board of Directors

Sara Spivey to Lead the Company's Global Marketing Programs in New Role; Phil Fernandez to Bring Unique Industry Experience to Board of Directors  Braze, the leading global customer engagement platform, announced the appointments of Sara Spivey as chief marketing officer (CMO) and Phil Fernandez to its board of directors effective. "As Braze enters our next phase of maturity, we're bringing on senior leaders who have shown success at every level of high-growth startups," said Bill Magnuson, cofounder and CEO…

Frost & Sullivan: Mobile Services Market in Asia-Pacific to Increase Focus on B2B and B2B2C Segments Following Launch of 5G

Mobile Network Operators in Asia-Pacific Are Exploring Business Strategies and New Technology Adoption to Increase Revenue and Offer Value Add Services The mobile services market in Asia-Pacific is expected to focus more on business models for the Business-to-Business (B2B) or Business-to-Business-to-Consumer (B2B2C) segments as a result of declining revenue from traditional services. Frost & Sullivan reported that 53% of services launched by mobile network operators in Asia-Pacific over 2017 to 2018 were consumer…

VIZIO Announces Rollout of New Features on SmartCast 3.0 Next-Generation Smart TV Experience

Enhancements Include Revamped Interface, Performance Improvements, Expanded Voice Search Offerings and New Apps  VIZIO, Inc. announced today new features coming to VIZIO SmartCast 3.0, the latest iteration of its easy-to-use smart TV experience designed to bring users more of the entertainment they love, all in one place. From overall performance improvements and a newly designed user interface, to upcoming support for Apple AirPlay 2 and HomeKit, expanded voice search functionality through Alexa and Google Assistant,…

Broadvoice Hires Former Google Product Expert Khoi Nguyen as Head of Product

Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, has hired Khoi Nguyen, technology product management veteran, as its head of product to drive product innovation in support of the company's 80% year-over-year growth. Nguyen is an award-winning product executive who comes to Broadvoice from notable brands, including Google, OpenX, and Rubicon Project. "I'm thrilled to introduce and welcome Khoi Nguyen to the team," said George Mitsopoulos,…

How Can AI Boost Your Email Personalization Performance?

A flurry of economic reports confirm that shoppers are still spending, and brands have a bountiful supply of goods and services to sell them. So, where is the sweet spot where the two intersect? This is where machine learning, or AI, comes into play; it can delve deep into the consumers’ intent. This interaction between the consumer and the machine allows brands to personally connect with customers and thus, redefine their shopping trends. Retailers that are incorporating AI into their email marketing efforts are…

Microsoft DevDays Asia 2019: Leveraging Cross-Disciplinary Skills for Next-Gen AI Talents in Taiwan

AI-led digital transformation is a core competence of companies to wish to speed ahead in global competition. To cultivate the next generation of AI talents, Microsoft Taiwan facilitates DevDays Asia 2019 with innovative tools to further explore potentials among developer as well as new digital opportunities for local economies. The event, directed by Taiwan's Industrial Development Bureau, Ministry of Economic Affairs, is set to kick off from May 21 to 23 at Academia Sinica. Each year, DevDays Asia serves as the…

Salesforce AppExchange Unveils New Ecosystem Insights–Empowering Customers and Partners to Drive Business Transformation

Consultants on Appexchange Makes It Easier Than Ever for Customers to Find the Right Experts and Solutions for Every Business Challenge Salesforce, the global leader in CRM, announced the launch of new ecosystem insights on Salesforce AppExchange—the world's #1 enterprise cloud marketplace. Rapidly-changing customer expectations in the Fourth Industrial Revolution are accelerating demand for technology expertise and new innovation within Salesforce's growing ecosystem. These new AppExchange insights bridge this supply and…

Brightcove’s Award-Winning Live Platform Releases Broadcast Features, Lowers Video Streaming Costs

An End-To-End Solution, Brightcove Live Increases Value by Simplifying Workflows and Enabling Greater Reach to Users Globally Brightcove Inc., the leading provider of cloud services for video, announced new features and functionality for Brightcove Live, once again pushing the envelope and establishing a best-of-breed user experience. The award-winning Brightcove Live solution enables broadcasters, publishers, brands, and enterprises to deliver and monetize live video at a low cost with the flexibility to scale with…