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New Digital Experience Platform Consultant Partners with U.S. Government to Offer a More User-Friendly Website Authoring Tool

DXPR to offer a more intuitive and seamless experience than Drupal As a society in the middle of a global pandemic, an organization’s online presence is vital to its success. This especially rings true for the government space. With budget cuts happening left and right, government officials are forced to give technical website development tasks to non-technical staff. In an effort to save time and money, DXPR, formerly known as Sooperthemes, launches as an alternative and easy way to use website management systems.…

MHC Software Acquires Ecrion Software

Combined Company Delivers Enterprise Automation Solutions to 1,300+ Organizations Globally MHC, a leader in enterprise automation software solutions, today announced the acquisition of Ecrion Software, a leading provider of customer communication management (CCM) and customer experience automation (CXA) software and services. The combined company delivers solutions to over 1,300 organizations across 50 countries and 5 continents, including 12 customers in the Fortune 100. Florin Vasilian, Ecrion’s Founder and CEO, will…

Social Media Link, Leader in Community Powered Marketing, Announces Rebrand to Vesta

Company reinforces investment in signature technology to continue driving market innovation, consumer engagement, and growth for brands Social Media Link, the leader in Community Powered Marketing, announced it has officially changed its name to that of its premier Martech solution, Vesta. With an intuitive SaaS platform that elevates a brand's digital presence, delivers predictive insights, and transforms consumers into lasting brand advocates, the Vesta brand represents the future of marketing, and the future of the…

ServiceNow to Acquire Configuration Data Management Pioneer Sweagle

Acquisition will strengthen ServiceNow’s industry‑leading IT workflow capabilities to help customers accelerate digital transformation, enhance agility, and reduce risk ServiceNow, the leading digital workflow company making work, work better for people, announced it has signed an agreement to acquire Sweagle, a Belgium‑based configuration data management company. The transaction will extend ServiceNow’s DevOps and IT Operations Management (ITOM) capabilities, giving customers the ability to leverage machine learning to…

Influencer Platform ShopandShout Gains Manjit Minhas as Advisor

Vancouver-based ShopandShout has gained their most famous advisor yet, Manjit Minhas Vancouver-based influencer marketing platform ShopandShout has a new board member and strategic advisor, Canadian entrepreneur Manjit Minhas. ShopandShout, co-founded by Vinod Varma, is a digital ecosystem for influencers to reach brands for sponsorships and opportunities, and vice-versa. Influencer marketing continues to dominate the marketing landscape and is projected to become a $15 Billion dollar industry. For influencers, finding…

Qualtrics Introduces Contact Tracing Solution to Help State and Local Governments Control the Spread of COVID-19

The new solution automates an otherwise complicated and time-consuming manual process, allowing health officials to trace the spread of the virus more quickly so they can protect the health and safety of their communities The City of Houston, fourth most populous city in the US, is leveraging the Qualtrics solution to monitor infected individuals and contain the spread of COVID-19 Qualtrics, the leader in customer experience and creator of the experience management (XM) category, announced they are releasing a contact…

BlackBerry Introduces AtHoc Managed Service; Offers Crisis Communications Solutions for All Organizations

BlackBerry Limited introduced BlackBerry AtHoc Managed Service. BlackBerry AtHoc Managed Service delivers the full featured BlackBerry AtHoc system as a service managed and delivered by BlackBerry. The service allows any organization, of any size, to quickly establish and maintain a crisis communications capability used traditionally by larger organizations. Current global events have compelled organizations to reassess the effectiveness of their crisis communication program to protect people and business operations. With…

COVID-19 Makes Mobile Operators, AI and Analytics as Critical as Hand Sanitizer

As the COVID-19 pandemic spreads across the world, the first thing we all did, after rushing to the store in search of masks and isopropyl alcohol, was to crawl the Internet for information.  And as the pandemic continued to grow, employees everywhere started receiving mandates to work from home, students switched to virtual learning and, in a matter of days, almost every community started to shelter-in-place or voluntary quarantine using the simplest and primordial rule of isolation. Can mobile network operators sustain…

Exemplifi Partners With Contentful to Deliver Enterprise Websites

Exemplifi announced it has entered into a partnership with Contentful, the content platform for the digital-first era Exemplifi is a leader in building enterprise websites. The sites that Exemplifi builds for its clients operate within a complex marketing tech ecosystem. They are built to personalize user experiences, convert leads effectively, navigate sophisticated customer journeys, and measure marketing performance. Marketing Technology News: Signal Vine Launches Signal Vine Messaging on Salesforce AppExchange…

The Future of Live Engagement is Here as Vee24 Launches V11 Intelligent Conversational Experience

The New Platform Raises the Bar for Live Digital Customer Engagement Vee24, the leader in intelligent, conversational, multi-experience solutions, announced the launch of its latest release, raising the bar for live online customer engagement. The release is currently live in production with more than 100 clients globally who are using the platform to allow sales, marketing, and service agents to collaborate with customers in ways that were not previously possible. "Our modular solution is easy to use with…

Women Leadership Awards, 2020-Mansi Rana, MD EZ Rankings Recognized as Digital Marketing Leader of the Year

Mansi Rana, MD @ EZ Rankings Recognized as Digital Marketing Leader of the Year UsinessMedia Group along with Lifestyle India on March 8, 2020, has announced the winners of the highly prestigious Women Leadership Awards. There were 56 winners at 5 unique levels that were honored and celebrated at various levels because they are leaders, innovators, and achievers in their industries. The awards were held at Hotel Vivanta by Taj in New Delhi on International Women's Day and it was organized by Praxis Media, which is the…

Exemplifi Partners With Contentful to Deliver Enterprise Websites

Exemplifi today announced it has entered into a partnership with Contentful, the content platform for the digital-first era Exemplifi is a leader in building enterprise websites. The sites that Exemplifi builds for its clients operate within a complex marketing tech ecosystem. They are built to personalize user experiences, convert leads effectively, navigate sophisticated customer journeys, and measure marketing performance. “Contentful is the modern way to manage content. It is a product designed by developers for…

Lifesize and Serenova Announce United Corporate Brand and New Executive Leaders

B2B SaaS veterans Josh Kivenko and Rick Froehlich join Lifesize executive team to lead global go-to-market strategy for unified cloud communications company Lifesize, a global innovator of immersive enterprise communication solutions, and Serenova, a leading contact center-as-a-service (CCaaS) provider, announced they will operate under the Lifesize brand, effective immediately. The unified company name is part of a rebrand initiative stemming from the companies’ previously announced merger and long-term strategy to serve…

Payfone’s $100 Million Funding: Customer Identification Software Matches Steps with New Omnichannel CX Benchmarks

Payfone Declares Latest Investment Will Accelerate Privacy-First Customer Identification Management Platform with Strategic Acquisitions Phone intelligence is undergoing a massive transformation as brands and omnichannel marketing platforms aim to deliver a smooth parallel customer experience. The Customer Experience goals can’t be fully verified without authenticating the user identity and thus prevent fraud. Therefore, CX is complete only when integrated alongside identity verification and authentication analytics…

Bloomberg Media Introduces Bloomberg CityLab, a News Brand Dedicated to Covering Global Cities

Completes Integration of CityLab Into Bloomberg Media's Digital Ecosystem Significantly Expands Global Coverage, Original Reporting and Use of Data, Maps and Graphics Bloomberg Media introduced today Bloomberg CityLab, a site committed to telling the stories of the world's cities, communities, and neighborhoods – exploring how they work, the challenges they face, and the solutions they need. Leveraging global newsroom resources from across more than 120 bureaus worldwide, Bloomberg CityLab is significantly expanding its…

Absolute Expands Sensitive Data and Device Protections for Remote Endpoints with Enhancements to Undeletable Defense Platform

Cryptographic device erasure ensures all encrypted data is irretrievable, meeting NIST 800-88 and HIPAA requirements Absolute, the leader in Endpoint Resilience™, today announced new platform capabilities enabling customers to strengthen sensitive data and endpoint device protections in remote or hybrid work environments. Enhancements allow IT and Security teams to gain a richer understanding of their endpoint device environments; more quickly and effectively assess data or device risk; and take swift action to freeze or…

4media group, Inc. Launches Digital Marketing Agency Dynamik Influence

Global Integrated Marketing and Communications Agency 4media group Expands Into the Influencer Marketing Space 4media group has added influencer marketing agency Dynamik Influence to its roster as part of its continued mission to innovate what it means to be a wholly integrated, full-service communications agency. The launch of Dynamik Influence comes just over a month after 4media group's acquisition of News Generation, a broadcast media relations firm located in the Washington, D.C., area. 4media group created…

Salesforce Launches Government Cloud Plus, Achieves FedRAMP Provisional Authority to Operate

New certifications provide government agencies with stronger security and compliance controls Salesforce, the global leader in CRM, today announced Government Cloud Plus, a dedicated instance of Salesforce's industry-leading multi-tenant cloud infrastructure specifically isolated for U.S. federal, state, and local government customers, U.S. government contractors, and federally funded research and development centers. Government Cloud Plus has achieved a FedRAMP Provisional Authority to Operate (P-ATO) at the High…

HARMAN Expands Relationship with Alexa Voice Service

As an Amazon Alexa Consulting and Professional Services (CPS) provider, HARMAN will support customers and partners to determine Voice-as-a-Business HARMAN, a wholly-owned subsidiary of Samsung Electronics Co. Ltd., focused on connected technologies for automotive, consumer and enterprise markets, announced the expansion of its relationship with Amazon to include the Alexa Voice Service (AVS). Now an Alexa Consulting & Professional Services (CPS) provider, HARMAN will provide services on AVS integration to its…

IPFone Announces Partnership With Inference Solutions

IPFone announces partnership with global provider of voice automation applications Inference Solutions IPFone announces partnership with Inference Solutions, a global provider of Interactive Voice Response (IVR) technologies for sales and service organizations. This AI-powered platform enables businesses to automate virtual conversations with their customers and potential prospects without the need of a live agent. Marketing Technology News: Talkdesk Propels Palmer Johnson Power Systems Customer Service With Cloud…