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BlackBerry and Intel Partner to Stop Cryptojacking Malware

BlackBerry Optics endpoint detection and response (EDR) solution automatically detects cryptojacking at the hardware level BlackBerry Limited announced today the release of BlackBerry® Optics v2.5.1100 with cryptomining and cryptojacking detection for Intel-based commercial PCs. To detect advanced cryptojacking malware, the BlackBerry Optics Context Analysis Engine (CAE) leverages unique CPU telemetry from Intel® Threat Detection Technology (Intel® TDT) to provide enterprises and SMBs unparalleled detection of …

Eddie Bauer Selects BrightWave as Email Agency of Record

Leading Retailer & Email Agency Partner to Deliver Superior Customer Experience BrightWave, an Ansira company, and the leading email and eCRM agency, has partnered with Eddie Bauer to become the retailer’s email agency of record, effective immediately. BrightWave has been tasked with full-service email channel management, strategy, and technology implementation — ensuring that the Eddie Bauer inbox experience compliments and enhances other cross-channel efforts. Marketing Technology News: SnapLogic Appoints George…

Oracle Protects Real-Time Enterprise Communications via the Cloud

Scoring, detection and mitigation cloud service provides always-on communications security for enterprises and contact centers With a dependence on highly reactive, legacy communications security solutions, contact centers and enterprises are increasingly vulnerable to sophisticated infrastructure attacks. To mitigate these threats, Oracle has launched the Oracle Communications Security Shield (OCSS) Cloud, a real-time communications security solution. Built on Oracle Cloud Infrastructure, the solution uses artificial…

Atento Receives NYSE Compliance Notification

Company considering all options to remain compliant with NYSE's listing requirements Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM / BPO) in Latin America and one of the top five providers worldwide, today announced that it received a May 13, 2020 letter from the New York Stock Exchange ("NYSE") notifying the Company that its Common Shares had traded below an average closing price of $1.00 over a consecutive 30-trading-day period, the minimum price…

Ping Identity Workforce Identity Solutions Now Available in AWS Marketplace

Availability Simplifies Procurement of Ping Identity’s Workforce Solutions for Amazon Web Services Customers to Accelerate Digital Transformation Ping Identity, the Intelligent Identity solution for the enterprise, today announced the availability of its Workforce Identity Solutions in AWS Marketplace. These cloud-ready solutions enable enterprises to secure remote work and boost employee productivity by providing the ability to easily extend access across Software-as-a-Service (SaaS), legacy applications, cloud…

Fifty-Four Percent of Consumers Open Product-Oriented Email When Clear Customer Action is Included

SparkPost, the world's largest email delivery and analytics engine that delivers nearly 40 percent of the world's email, today published the results of a consumer survey co-developed with leading global survey software company SurveyMonkey. The survey captures how retail consumers feel about marketing communications from their favorite retail brands – what marketing activity promotes consumer engagement and digital purchases, and what brands are doing that drive consumers away. The survey analyzed data from 1,124 consumer…

Socialbakers Reports on the State of Influencer Marketing Effects of COVID-19

Socialbakers, the leading social media marketing platform, today released its State of Influencer Marketing Report, which examines how the COVID-19 pandemic has affected the influencer industry over the last three months. Among the key findings are a decrease in sponsored content among influencers that are partnering with brands and a pivot toward influencers with smaller, more niche followings that may offer greater value to brands with tighter marketing budgets. "Despite the economic impact of COVID-19, brands are still…

Appier Announces Global Expansion With New Leadership and Locations

Appier, a leading artificial intelligence (AI) company, announces today the expansion of its global leadership and that it is now established in Europe, bringing its suite of enterprise products to the market to help businesses in the region grow through effective application of AI and deep learning. Appier was founded in 2012 and has since become one of the foremost technology partners to more than 1000 global brands. Recognised as a Top 50 AI company by Fortune Magazine, Appier helps its clients use AI to make…

MetaCX Launches B2B Customer Lifecycle Platform to Transform Supplier/Buyer Relationships for a Performance Economy

At a Time When Buyers Demand Proof of Value, MetaCX Delivers Transparent, Outcomes-Based Collaboration at Every Stage of the Revenue Cycle MetaCX, the pioneer in a new outcomes-based approach for managing the customer lifecycle, today announced the launch of the MetaCX platform, the first collaborative B2B customer lifecycle solution that ensures transparent, value-based alignment between suppliers and buyers. After two years of research and development, and more than half a billion customer events processed with 18 early…

Momentum Telecom Honored With 2020 Unified Communications Product of the Year Award

Microsoft Teams Offering Recognized for Exceptional Innovation Momentum Telecom announced today that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named Momentum's Microsoft Teams offering as a 2020 Unified Communications Product of the Year Award winner. Microsoft Teams on the Momentum network enables enterprise customers to create a fully unified communication and collaboration solution to best meet their business needs. In addition to Momentum's cloud…

Zycada Emerges From Stealth With $19 Million in Funding to Deliver Fastest Online Shopping Experience in the World

Zycada’s innovative bot technology boosts e-commerce speeds 10X faster than Amazon, dramatically increasing online shopping revenue for retailers. Company names industry veteran James Brear as CEO, to lead company in their next phase of growth Zycada emerged from stealth to enable the fastest online shopping experience in the world. Zycada’s new approach improves Time to Interact (TTI) speeds 10X greater than Amazon, resulting in dramatic gains in online retail revenues and empowering merchants to achieve faster online…

Moz State of Local SEO Report: 51% of Businesses Will Continue to Invest in New Marketing and Operations

SEO leader publishes local marketing report providing actionable insights and strategies to connect people to their communities Moz, Inc., the leader in search engine optimization technology, today announces The State of Local SEO: Industry Report 2020. The report details how marketers deploy local-SEO tactics and offers new insights for agile, future-forward strategies. Including data from both during and pre-COVID-19 regulations, the report surveyed 1400+ professionals working in local marketing from December 2019 to May…

Zoomin Named a “Cool Vendor” by Gartner

Leading Analyst Firm Selects Innovative Companies in CRM Customer Service & Support Zoomin, a leading provider of knowledge orchestration technology backed by Bessemer Venture Partners and Salesforce Ventures, today announced it was named a Cool Vendor in Gartner’s 2020 Cool Vendors in CRM Customer Service & Support report. The report evaluates interesting vendors that offer innovative uses of technology in a bid to create great customer service. As Gartner’s report points out, "The message is becoming clearer: to…

Snowflake Launches Snowflake Partner Network to Expand Partner Offering and Commitment to the Ecosystem

The SPN empowers customers with a diverse ecosystem of top technology and services partners Snowflake, the cloud data platform, today announced the launch of Snowflake Partner Network (SPN), a rich ecosystem of Technology and Services partners for customers to leverage in their adoption of Snowflake’s single, integrated platform. With thousands of customers leveraging Snowflake Cloud Data Platform for their entire network of data, partners are pivotal for organizations to expand the value and reach of their data even…

Brightcove, NAGRA, Akamai, and BuyDRM Deliver New Security Feature for Oscars Screening Platform

Online screeners are now more secure with forensic watermarking technology enabled by cloud services providers Brightcove Inc., the world’s leading video technology platform, today announced its coordination with NAGRA, the digital TV division of the Kudelski Group, Akamai, the intelligent edge platform for securing and delivering digital experiences, and BuyDRM, a global provider of Digital Rights Management and Content Security Services. The Brightcove platform, NAGRA NexGuard Streaming forensic watermarking, Akamai …

Talkdesk Propels Palmer Johnson Power Systems Customer Service With Cloud Contact Center Innovations

Palmer Johnson Power Systems moves from an inflexible, on-premises system to Talkdesk CX Cloud for agility, scalability and deep Salesforce integration Scalability of Talkdesk CX Cloud crucial for Palmer Johnson Power Systems to support its rapidly expanding customer service operations Talkdesk cloud flexibility to adjust service levels, reduces costs and improves contact center efficiency Seamless integration with Salesforce unifies contact center and CRM database, reducing average handle time, caller wait time…

Box Announces New Capabilities in Box Relay to Automate and Digitize Business Processes Across the Enterprise

Introduces a library of templates to simplify workflows in sales, marketing, HR, legal, finance, and more Box, Inc., a leader in cloud content management, today announced improvements to its workflow engine, Box Relay, to automate and accelerate processes around content. The new Relay capabilities include a new library of pre-built templates to make it easier for end users to create workflows without IT support; additionally, Box introduced an integration with File Request and the addition of multi-file support. "Remote…

Outreach Closes $50 Million Round Hires Melissa Fisher as CFO

The leading sales engagement platform increases valuation and expands product investments; welcomes experienced SaaS CFO to the company Outreach, the largest sales engagement platform with industry-leading usage announced today it has closed a $50 million funding round. This new round of funding comes at a time when funding has been more difficult to come by and many startups are experiencing challenges fundraising. Outreach remains the only unicorn in the rapidly growing sales engagement category. "The pandemic has…

Knotch Expands Content Intelligence Platform with New Product and Announces Upcoming Pros & Content Event

Knotch releases Blueprint, introduces virtual event, and selected as World Economic Forum Technology Pioneer Knotch, the leading independent Content Intelligence Platform, today announced that Knotch has been honored as a 2020 Technology Pioneer by the World Economic Forum. Each year, the World Economic Forum bestows this honor on the most innovative companies worldwide that will have a significant impact on business and society. Knotch joins the Technology Pioneers community alongside other tech veterans including…

Ingenico North America Reenforces Commitment to Customer Delivery

Damian Tanenbaum named head of customer delivery and chief operating officer for Ingenico Group North America Ingenico Group, the global leader in seamless payments, today announced that Damian Tanenbaum has been appointed as head of customer delivery and chief operating officer (COO) for North America. He brings 25+ years of operations leadership experience and has a track record of delivering world-class support within the payments industry. This appointment will help the company continue to deliver on its commitment to…