Dynamic Yield Launches eCommerce Benchmarks

Dynamic Yield, the Experience Optimization platform, announced the release of eCommerce Benchmarks – a new free tool enabling marketers to compare their conversion KPIs with aggregated anonymized industry data from other companies. This tool provides brands with valuable context, helping them set meaningful targets, gain insights into trends occurring across their industry, and find out how their metrics outperform or underperform in comparison. The benchmarking data, which is based on more than 200M monthly unique users…

Nexcess and Oliver POS Team Up to Bridge the Gap Between Ecommerce and Brick & Mortar Retail

As global ecommerce sales continue experiencing exponential growth, Nexcess, a leader in digital commerce, is partnering with leading-edge software company Oliver POS, to roll-out revolutionary technology for WooCommerce merchants. This latest ecommerce application brings essential data directly into the point-of-sale system from the online store, connecting both channels for seamless inventory management and increased sales opportunities. Oliver POS' cloud-based technology provides real-time insights into inventory,…

NetElixir Forecasts 30% Increase in Ecommerce Sales for the 2020 Holiday Season

Company predicts consumer behavior shifts that will spur earlier-than-normal shopping surges Digital marketing agency NetElixir released its 13th annual holiday ecommerce sales predictions with an accompanying Holiday ECommerce Sales  Calendar to help retailers and brands plan their digital campaigns around key shopping moments. The common theme throughout the data suggests that retailers and brands need to plan for earlier-than-normal shopping surges and be prepared to tackle an uncertain holiday season. Marketing…

JingleRing Chooses Vonage To Power Virtual Santa Experience Platform

Vonage APIs to Enable Virtual Visits With Santa This Holiday Season Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by JingleRing to power its virtual experience platform, creating virtual visits with Santa this holiday season (for all the good children). Leveraging the Vonage Video API to create real-time, personalized video interactions and the Vonage SMS API to enable notifications capabilities for users of the platform, JingleRing is keeping…

Anne Stagg Named UK CEO for dentsu’s Customer Experience Management Offering and the First CEO of Merkle UK

dentsu UK & Ireland has announced the appointment of Anne Stagg as the CEO of its Customer Experience Management Line of Business (CXM), and the first UK CEO of Merkle. Anne will lead a business of 940 people at Merkle while also overseeing delivery across dentsu’s CXM Line of Business which incorporates data and analytics, CRM, commerce, media, digital experience services and B2B. She will ensure that dentsu’s data and digital transformation capabilities are combined to create the market’s leading customer experience…

eCommerce Product Photography Industry Adopts Automation

Ortery Technologies, Inc. stated that as "no contact shopping" becomes the new norm, spiking online sales are accelerating the eCommerce industry to adopt Ortery's product photography automation technologies to get products online faster. Ortery manufactures integrated photography solutions that utilize software to streamline picture taking and drastically increase online customer engagement. Their all-in-one product photography solutions can be used by anyone, regardless of photography skill, to create professional still…

Pandemic Accelerates the Erosion of Brick-and-Mortar Providing New Opportunities this Holiday Season for eCommerce

Morrison Consulting, LLC, a Scottsdale-based e-consultancy firm and Mode Effect, LLC, a Phoenix-based WordPress and WooCommerce development firm, both established Arizona companies recently merged to create a full-service ecommerce consulting, development and management agency. "Something we've been talking about a lot since merger of our teams and talent is how the pandemic has affected our eCommerce clients – and, especially, how the pandemic will impact the holiday shopping season," said John Morrison, CEO.…

Ingram Micro Appoints VP of Customer Experience

Executive Focus and Continued Investments Demonstrate the Growing Importance Ingram Micro Places on the Employee, Customer and Partner Experience #ONEIngram Ingram Micro Inc. is pleased to share the appointment of U.S. sales leader Tyler Coughlan to vice president, Customer Experience for the U.S. business. In this new role, Coughlan is tapping into his 23 years of engaging with Ingram Micro channel partners locally and globally to find ways to further differentiate the experience for Ingram Micro employees (EX),…

Shift4 Payments Acquires 3dcart Ecommerce Platform

Shift4 Payments, a leading provider of payment processing and technology solutions, has announced the acquisition of 3dcart, a powerful e-commerce platform serving over 14,000 businesses, to deliver a unified commerce solution to the company’s customers. 3dcart is a feature-rich, multinational e-commerce platform serving businesses of all sizes in a wide range of industries. The company provides everything a business needs to build a secure e-commerce website and start selling products or services online. This turnkey…

Yottaa Brings eCommerce Acceleration as an Application in the Episerver App Marketplace

Eighty-five percent of online shoppers start their online purchase journeys at a marketplace whether they have a product in mind for purchase or not. Business buyers want the same level of ease and comparison and Yottaa, the leading cloud platform for accelerating e-commerce, and Episerver, the customer-centric digital experience company, have made it possible through Yottaa’s RAPID inSITE via the Episerver App Marketplace for business users to choose an app to fit their needs. “Episerver offers the most complete…

Low Digital Experience Maturity in Over Half of ASEAN Businesses Impacting Customer Experiences: Study

Businesses in Singapore have the highest digital experience maturity Overall, the region lags behind with a score of two out of five, in part because they haven’t realised the full potential of their marketing technology stack Banking, financial services and insurance (BFSI) providers have the highest level of maturity, with 40% scoring a 4 or 5 Impacted by the many shifts in economies, competition, the pandemic and changing use of real estate, retailers have done particularly well across the region Manufacturing…

Hip eCommerce Closes $5 Million Series A Funding Round

Hip eCommerce, the collectibles specific marketplaces and technology company, announced a $5.325M Series A round of funding. Led by Next Coast Ventures, the current round brings total funding to date to just under $7M. Hip eCommerce will utilize the funding to augment business, marketing, product, and engineering efforts, as well as to accelerate its product roadmap and continue to build revolutionary features for both buyers and sellers of collectibles. Hip eCommerce builds marketplaces for specific collectibles, each…

Reprise Launches Global eCommerce Unit, Reprise Commerce

Reprise, the global performance marketing agency of IPG Mediabrands, has launched Reprise Commerce, a new global specialty eCommerce unit. Reprise Commerce combines Reprise’s traditional eCommerce media capabilities with the in-depth retail expertise it has been adding over the past year. The new unit provides clients with a holistic approach to eCommerce, extending beyond marketing into supply chain and operations, and designing strategies and activations with customer experience at the heart. From the initial consultation…

Gerber Technology and Alvanon Announce 3D Collaboration to Achieve Unsurpassed Fit and eCommerce Success

The collaboration will empower the fashion and apparel industry to accelerate digital transformation. Gerber Technology continues to expand its global network and announced a collaboration with Alvanon that will further strengthen their powerful 2D-to-3D for fit solution. The new collaboration between Gerber and Alvanaon will allow fashion and apparel companies to accurately simulate their customer's size and fit. As COVID-19 continues to drive an increase in online shopping, it is important for fashion companies' clothing…

Retail Ecommerce Ventures (REV) Officially Relaunches Pier 1 Imports Online Store

Pier 1 starts anew as Internet-first retailer of home furnishings and accessories; REV retains brand's senior buyers and other key personnel, revamps functionality and look of Pier1.com Retail Ecommerce Ventures (REV) officially relaunched Pier1.com, the new customer-centric online store for home furnishings and accessories retailer Pier 1 Imports. The 58-year-old brand closed its brick-and-mortar locations this year as part of its bankruptcy plan, but millions of people continue to cherish Pier 1 Imports and its curated…

Digital Yalo and FullStory Partner to Deliver Best-in-Class Digital Experiences

Fueling Client Growth with Customer Experience Solutions Award-winning, creative agency Digital Yalo announces a new partnership with digital experience analytics platform FullStory. This strategic partnership employs FullStory's powerful digital experience platform to deliver exceptional customer experiences. Through Fullstory's measurement and conversion rate optimization tools, Yalo can help their clients grasp the "why" and the "what" to more effectively craft and implement strategies that improve brand and marketing…

GameStop Partners With Klarna to Offer Gaming Community a More Innovative and Flexible Shopping Experience Online and in Store

GameStop will also participate in `Playing for Keeps,' Klarna's interactive, live-streamed gaming events featuring world-renowned gamers and celebrities Klarna, the leading global payments provider and shopping service, announced that it has entered into an agreement with GameStop to provide the world's largest retailer of video games and pop culture collectibles merchandise access to its flexible, secure and interest-free buy now, pay later payment service. GameStop will also be featured in Playing for Keeps, Klarna's…

Qualtrics Unveils Next Wave of Experience Management Innovations that Transform Organizations’ Listening Programs into Systems of…

Introducing capabilities and enhancements to the Qualtrics XM Platform that facilitate taking action with enhanced analytics, data management and governance, and automatic trends and metrics tracker Five purpose-built Qualtrics CustomerXM products empower every team along the customer journey drive greater customer engagement, increase conversion and retention, and improve brand loyalty and perception Qualtrics, the leader in customer experience and creator of the experience management category, announced several…

Adoption of CommerceIQ’s ML-Based Ecommerce Platform Soars

CommerceIQ, a leader in E-commerce Channel Optimization, announced it has achieved annualized YTD revenue growth of 300% driven by several new customer and expansion deals, and the success of its newly launched CommerceIQ Advertising Managed Service, which is on track to manage $100M in ad spend by the end of 2020. Less than three months after launching, brands including Logitech and Nature’s Bounty have selected this new service to manage their ad dollars on Amazon and to optimize their omni-channel advertising investments…

DMS Identifies Ecommerce Growth Trends for Advertisers Ahead of Holiday Season

2020 Holiday Season: Consumer Mindsets & The Growth Of Ecommerce Ebook Highlights How Brands and Retailers Can Capitalize on the Unique Opportunities to Drive Sales in 2020 Digital Media Solutions, Inc., an innovative global solutions provider of digital performance advertising and a connection point between digital advertising clients and their prospective customers, unveils key promotional strategies to drive ecommerce growth this holiday season. As advertisers finalize their efforts to drive engagement and sales in…