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        MarTech Interview with Guy Tytunovich, Founder and CEO at CHEQ
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        MarTech Interview with David Turner, CMO at Sidetrade
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        MarTech Interview with Hugh Fletcher, Global Head of Consultancy and Innovation at Wunderman Thompson Commerce
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        MarTech Interview with Parker Morse, Founder and CEO at H Code
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      • TechBytes with Pedro Arellano, VP of Product Marketing at Looker
        TechBytes with Pedro Arellano, VP of Product Marketing at Looker
      • Prediction Series 2019: Interview with Tyler Simmons, Managing Director APAC at Foursquare
        Prediction Series 2019: Interview with Tyler Simmons, Managing Director APAC at Foursquare
      • TechBytes with Brice Chambraud, Managing Director at Blackbird.AI
        TechBytes with Brice Chambraud, Managing Director at Blackbird.AI
      • Prediction Series 2019: Interview with Scott Webb, CEO at Avionos
        Prediction Series 2019: Interview with Scott Webb, CEO at Avionos
      • TechBytes with Robert McGovern, CEO at PreciseTarget
        TechBytes with Robert McGovern, CEO at PreciseTarget
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      • Fireside Chat with Brandon Logsdon President and GM, Marketing Cloud Solutions at PDI
        Fireside Chat with Brandon Logsdon President and GM, Marketing Cloud Solutions at PDI
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        Fireside Chat with Mike Davie, CEO at Quadrant
      • Fireside Chat with Mitch Ratcliffe Marketing Expert at Metaforce
        Fireside Chat with Mitch Ratcliffe, Marketing Partner at Metaforce
      • Fireside Chat with James Ontra, Co-Founder, Shulffrr
        Fireside Chat with James Ontra, Co-Founder at Shufflrr
      • Fireside Chat with Cameron Church
        Fireside Chat with Cameron Church
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      • Social Selling Is Risky Business: How to Mitigate the Dangers
        Social Selling Is Risky Business: How to Mitigate the Dangers
      • How Can Marketing Team Up with Sales on Personalization’s ‘Last Mile’?
        How Can Marketing Team Up with Sales on Personalization’s ‘Last Mile’?
      • Why GDPR Changes Everything … for the Better
        Why GDPR Changes Everything…for the Better
      • A-Z Glossary For Good TV Marketing - Part 3
        A-Z Glossary For Good TV Marketing – Part 3
      • A-Z Glossary For Good TV Marketing - Part 2
        A-Z Glossary For Good TV Marketing – Part 2
    • Guest Authors
      • Best PPC Strategies for Your Ecommerce Website
        Best PPC Strategies for Your E-commerce Website
      • Can Positive Charity Ads Have More Impact?
        Can Positive Charity Ads Have More Impact?
      • Too Much Too Soon? How Your Digital Transformation Business Case Shows You’re Not Ready
        Too Much Too Soon? How Your Digital Transformation Business Case Shows You’re Not Ready
      • Thinking Back and Looking Ahead at the Programmatic Ecosystem—Brand Safety is No Longer a Pipe Dream
        Thinking Back and Looking Ahead at the Programmatic Ecosystem – Brand Safety is No Longer a Pipe Dream
      • How to Use Data to Drive Customer Propensity
        How to Use Data to Drive Customer Propensity
    • Staff Writers
      • 75 Inspiring Martech Leaders Who Are Prepared for 2020
        75 Inspiring Martech Leaders Who Are Prepared for 2020
      • Tech Fraternity Finds Inspiration in Sundar Pichai's Promotion as the New CEO of Alphabet
        Tech Fraternity Finds Inspiration in Sundar Pichai’s Promotion as the New CEO of Alphabet
      • Uberflip's SnapApp Acquisition Welds Personalized Content with Lead Qualification
        Uberflip’s SnapApp Acquisition Welds Personalized Content with Lead Qualification
      • Fan-tastic FC Barcelona and 80 Million Instagram Followers: What Every Marketer Should Learn from Rakuten Arena's Omnichannel Media Marketing
        Fan-tastic FC Barcelona and 80 Million Instagram Followers: What Every Marketer Could Learn from Rakuten Arena’s Omnichannel Media Marketing
      • What Louis Vuitton (LVMH) Buying Tiffany & Co. Means for Retail Marketing
        What Louis Vuitton (LVMH) Buying Tiffany & Co. Means for Retail Marketing
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Search Results for: Customer service

Five Best Sales and Marketing Analytics Techniques for Managers to Identify New Markets and Audience Niches - Quantzig
Sales & Marketing

Five Best Sales and Marketing Analytics Techniques for Managers to Identify New Markets and Audience Niches – Quantzig

Quantzig, a leading analytics and advisory firm that delivers customized analytics solutions, has announced the completion of their article on …

PRNewswireJanuary 4, 2019, 8:40 pmJanuary 4, 2019 3 1935
Shutterstock's Contributor Site and Mobile Applications in 21 Languages
Content, Interactive Content

Shutterstock’s Contributor Site and Mobile Applications Now in 21 Languages

New Languages Enable Delivery of an Improved Localized Experience to a Global Audience of Photographers, Artists and Filmmakers Shutterstock, Inc., …

PRNewswireJanuary 4, 2019, 6:16 pmJanuary 4, 2019 1 1080
Synamedia Makes CES Debut, Offering Pay-TV Providers Frictionless Cloud Migration Strategies, New Revenue Opportunities
Native & Programmatic Advertising, Video Advertising

Synamedia Makes CES Debut, Offering Pay-TV Providers Frictionless Cloud Migration Strategies, New Revenue Opportunities

Credentials Sharing Insight Premieres Alongside Other Demos, Showcasing Synamedia’s Expanded Video Security Portfolio Synamedia, the largest independent video software provider, …

PRNewswireJanuary 4, 2019, 5:30 pmJanuary 4, 2019 0 1219
Apttus Recognized as Leader in IDC MarketScape: Worldwide SaaS and Cloud-Enabled B2B Digital Commerce Platforms
B2B Commerce

Apttus Recognized as Leader in IDC MarketScape: Worldwide SaaS and Cloud-Enabled B2B Digital Commerce Platforms

Apttus, the global Middle Office leader,  announced that IDC, an independent research firm, named Apttus a Leader in its most …

MTS Staff WriterJanuary 4, 2019, 4:14 pmJanuary 4, 2019 0 818
How Publishers and Platforms Can Put Privacy First
Guest Authors

How Publishers and Platforms Can Put Privacy First

The Interactive Advertising Bureau has just gone on the record in favor of Federal privacy regulations, and with the looming …

Blair PeckaJanuary 4, 2019, 4:00 pmFebruary 19, 2019 0 1560
Suning to Showcase Latest in AI-Based Smart Retail and Smart Home Innovation at CES 2019
Mobile Marketing, Sales Enablement

Suning to Showcase Latest in AI-Based Smart Retail and Smart Home Innovation at CES 2019

China’s Largest Omni-Channel Retailer to Attend January Event in Las Vegas Suning, the commercial giant ranked second in China’s top …

PRNewswireJanuary 4, 2019, 3:49 pmJanuary 4, 2019 1 1185
Prediction Series 2019: Interview with Cary Dunst, GM North America, Adslot
Tech Bytes

Prediction Series 2019: Interview with Cary Dunst, GM North America, Adslot

Cary, tell us about your role at Adslot and the team/technology you handle. Adslot Media is the world's only independent …
Sudipto GhoshJanuary 4, 2019, 2:30 pmJanuary 4, 2019 0 1713
Gary Vaynerchuk and VaynerMedia Announce Newly-Added Speakers and Additional Programming for Second Annual Agent2021 Conference
Social Media Marketing

Gary Vaynerchuk and VaynerMedia Announce Newly-Added Speakers and Additional Programming for Second Annual Agent2021 Conference

Conference Educates Real Estate, Auto, Insurance & Mortgage Professionals on Social Media and Digital Marketing Innovation; Takes Place 17 Jan. …

MTS Staff WriterJanuary 3, 2019, 8:18 pmJanuary 3, 2019 1 1804
Kerry-Bianchi
Tech Bytes

Prediction Series 2019: Interview with Kerry Bianchi, President and CEO, Visto

How can businesses up their customer engagement game in 2019? Make 2019 the year you focus on omnichannel. Unlike message-based …
Sudipto GhoshJanuary 3, 2019, 2:30 pmJanuary 3, 2019 1 1378
As Salesforce Continues to Expand Its Empire Through Acquisitions, Who Will Be Their Biggest Competition in 2019?
CRM

As Salesforce Continues to Expand Its Empire Through Acquisitions, Who Will Be Their Biggest Competition in 2019?

Salesforce Is on Victory Road with Its Trend in Acquiring Corporations and Enlarging Their Realm — Since 2014! Now, a …

MTS Staff WriterJanuary 2, 2019, 6:57 pmDecember 10, 2019 0 2843
Emotibot Secures USD 30 Million In Series B Round to Create the Industry's Leading Chatbot and Multimodal Emotional Computing Platform
Sales & Marketing

Emotibot Secures USD 30 Million In Series B Round to Create the Industry’s Leading Chatbot and Multimodal Emotional Computing Platform

According to a report from EqualOcean Media, Emotibot, which has been established for more than three years, announced the completion of series B round of financing totaling USD 30 …

PRNewswireJanuary 2, 2019, 3:50 pmJanuary 2, 2019 1 747
Prediction Series 2019: Interview with John Steinert, CMO, TechTarget
Tech Bytes

Prediction Series 2019: Interview with John Steinert, CMO, TechTarget

How much did ROI dashboards and Sales Intelligence evolve in 2018? Both a lot and too little. On one hand, …
Sudipto GhoshJanuary 2, 2019, 2:40 pmJanuary 2, 2019 1 3000
Interview with Ben Billups, CEO at Billups
Interviews

Interview with Ben Billups, CEO, Billups

"As brands look to build stronger integrated campaigns, pairing mobile with OOH and DOOH is a powerful way to increase …
Sudipto GhoshJanuary 2, 2019, 2:30 pmJanuary 2, 2019 1 3192
The Year in Messaging
Guest Authors

The Year in Messaging and Conversational Experiences

As 2018 draws to a close, it’s a good time to take stock of the year in the world of …

Beerud ShethDecember 31, 2018, 4:00 pmDecember 28, 2018 0 1302
Interview with Rani Hublou, Chief Marketing Officer, 8x8
Interviews

Interview with Rani Hublou, Chief Marketing Officer, 8×8

"To keep up with the speed of customer demands, multi-channel marketing and multi-channel communications are critical." Tell us about your …
Sudipto GhoshDecember 31, 2018, 2:30 pmJanuary 15, 2019 2 7192
Privacy Law Discussions: Who’s Leading The Way?
Guest Authors

Privacy Law Discussions: Who’s Leading The Way?

Business and consumers continue to discuss privacy regulations and legislation. Data breaches, data vulnerabilities, and compromised private information is released in …

Matt DumiakDecember 28, 2018, 4:00 pmDecember 28, 2018 0 925
I-ON Communications Granted U.S. Patent for Mobile Chat Systems for Supporting Animation Story-Style Communication
Content Discovery

I-ON Communications Granted US Patent for Mobile Chat Systems for Supporting Animation Story-Style Communication

I-ON Communications Co., Ltd., a wholly-owned subsidiary of I-ON Communications Corp., a Seoul, South Korea-based global enterprise software company focused on …

PRNewswireDecember 28, 2018, 3:53 pmDecember 28, 2018 1 1724
Prediction Series 2019: Interview with Brad Rukstales, CEO and President, Cogensia
Tech Bytes

Prediction Series 2019: Interview with Brad Rukstales, CEO and President, Cogensia

Tell us about your journey in technology and how you arrived at Cogensia. I grew up on the MAR side …
Sudipto GhoshDecember 28, 2018, 2:30 pmDecember 28, 2018 0 1794
PERQ Appoints Amy Peck as VP Marketing Cloud Solutions
Customer Experience Management

PERQ Appoints Amy Peck as VP Marketing Cloud Solutions

Peck Will Lead Innovative New Home Furnishings Division Created to Drive Even More Engagement Online and More Sales in Stores …

PRNewswireDecember 27, 2018, 8:01 pmDecember 27, 2018 0 896
NexTech to Integrate IBM Watson's Machine Learning Into AI For AR eCommerce Platform
AI/ML

NexTech to Integrate IBM Watson’s Machine Learning Into AI For AR eCommerce Platform

NexTech AR Solutions is pleased to announce that its development team has begun integrating IBM Watson’s Machine Learning (ML) algorithms …

PRNewswireDecember 27, 2018, 7:15 pmDecember 27, 2018 2 1168

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