Avaya Identified as a Leader in Aragon Research Globe for Intelligent Contact Center

Avaya Leadership Based on Completeness of Strategy and Performance Avaya Holdings Corp. announced it has been recognized as a Leader in the The Aragon Research Globe for Intelligent Contact Center, 2019 According to the report1, authored by Aragon Research lead analyst Jim Lundy and associate analyst Samra Anees: Avaya has one of the largest install bases of Contact Center deployments, offering Private, Public and Hybrid Cloud and they have continued to push the envelope. Its A.I.Connect ecosystem of partners enables…

SocketLabs Names New Chief Revenue Officer to Drive Next Wave of Growth in Email Delivery Market

SocketLabs, an industry-leading provider of highly scalable email delivery solutions that drive customer engagement and growth, is pleased to announce the appointment of Keith Hontz as Chief Revenue Officer. Keith Hontz, top performer over two decades with SAP, joins @socketlabs as its first chief revenue officer to drive next wave of growth in email delivery market Hontz joins SocketLabs from SAP America, Inc., where he was Global Vice President of SAP Industries. With over two decades of experience as a top performer in…

Marketing Company Launches a New Shopping Experience for New Truck Buyers

Conversions For Sale is announcing they will be doing their first on-site live broadcast from a new lifted truck dealer June 15, 2019.  The broadcast will be simulcasted on the multiple Facebook pages and YouTube channel Conversions For Sale operates. Shoppers will be able to interact with both the dealer and Conversions For Sale, ask questions about the new lifted truck market and the dealers products without any sales pressure, and from the convenience of where ever the consumer is watching the broadcast.  It's no…

Step Raises $22.5 Million Series A Led by Stripe to Disrupt Banking for Teens

Step Partners with Industry Leaders Mastercard, Stripe and Evolve to Power First-Of-Its-Kind, All-In-One Banking Solution for the Next Generation Waitlist Demand Exceeds 500,000 People in Less Than Three Months Step, the new modern-day financial services company built for families and teens, announced that it has closed $22.5 Million in Series A funding for its all-in-one banking solution that integrates certain key features and benefits of checking, savings, credit and debit cards into one easy-to-use no fee account.…

Neongecko Inc. Launches “Neon AI SDK” – New “Software Development Kit for Artificial Intelligence” Supports AI Conversations in…

Customizable Conversation Processing for Business, Education and Home, Supports Interactive Applications, Internet Websites, Home Automation, Voice-Controlled Devices Neongecko.com Inc. unveiled the “Neon AI Software Development Kit for Conversation Processing” (Neon AI SDK), the most advanced system for developing conversational AI applications. By 2025 more than 50% of human-computer interactions will be by voice (a.k.a. Conversational AI). The Neon AI SDK is the first platform that is preconfigured to enable…

Mastercard Digital Wellness Program to Enhance Transparency, Security and Choice for Online Shopping

AI technology and suite of resources empowers small and independent businesses, makes password-free, online checkouts more secure for cardholders Mastercard launched the Mastercard Digital Wellness program, a host of technologies and resources that enable all businesses, especially small and independent merchants, to better serve today’s digital-first consumer. As part of this program, Mastercard will deploy EMVCo’s specification for fast, click-to-pay check-out for digital commerce. The specification replaces…

PROS Launches Sales Agreement Management to Streamline Selling in Digital Era

PROS Smart CPQ Adds Support for Sales Agreements to Improve Deal Velocity and Further Enable Omnichannel Commerce; Handles Complex Quotes up to 100,000 Line Items with Ease PROS, a provider of AI-powered solutions that optimize selling in the digital economy, announced PROS Smart CPQ now with support for sales agreement workflows, enabling sales teams to manage the sales agreement lifecycle and quickly create, amend, and extend existing agreements with customers to accelerate the sales process across every channel – direct,…

Agency Veteran Joao Machado Joins as Sabio’s SVP of Product Marketing

Sabio, the media and technology company behind App Science, a proprietary machine learning platform that pairs observations of consumer behavior to corresponding data to inform marketing decisions, announced today the appointment of Joao Machado to the position of SVP of Product Marketing. In this newly created position, Machado will be responsible for developing compelling go-to-market initiatives and sales enablement programs and productizing Sabio's solutions. He will report directly to Sabio's CEO, Aziz Rahim.…

Vidyard Expands Offering to Bring Personalized Video App to Any Sales Professional, No Matter How They Work

As Utilization of Its Personalized Video App Doubles Year-Over-Year, Vidyard Introduces New Capabilities to Bring the Power of Video to Any Sales Professional, No Matter How They Work Vidyard announced major updates to its free video messaging and screen recording app, Vidyard GoVideo, that make it easy for any sales professional to leverage the power of personalized video no matter how, or where, they work. With more than 3 million videos created through the app, utilization of Vidyard GoVideo has more than doubled over…

Crimson Agility Receives Two Nominations from Magento

Most Innovative Commerce Experience and Best B2B Buyer Experience Crimson Agility, a full-service e-commerce consulting and development firm, has been honored with two nominations from 230+ entries, for the 2019 Imagine Excellence Awards by Magento, an Adobe Company. Crimson and its clients, Amped Innovation and Performance Health, snagged highly-coveted nominations for the Most Innovative Commerce Experience Award and the Best B2B Buyer Experience Award, respectively. The winners will be announced at the Imagine 2019…

Scaling and Predicting Results in Influencer Marketing Is Now Possible

AI and Machine learning are powering Programmatic Influencer Marketing There is nothing more 'now' than influencer marketing. And yet, it seems to live in the past. No pricing standards, no performance assured and no possible scaling make this type of advertising seem like the misunderstood kid in class. But the truth is, its potential can be tremendous. It is just a matter of applying it in the right way. And the right way is to use programmatic: the discipline that allows buying advertising space through a platform in a…

Freshworks Joins Hands With OrangeOne Corporation, to Aid Digital Transformation of Businesses in Japan

OrangeOne Corporation, a leading software services provider in Japan offering localization and distribution for overseas products, partners with Freshworks,  a global innovator in customer engagement software. As a strategic partner to expand in Japan, OrangeOne will be offering Freshworks' suite of products including Freshdesk, the award winning helpdesk software, and an integrated 'Freshworks 360' solution. The partnership will come into effect on June 6, 2019. Freshworks is at the forefront of customer engagement. As…

Epicor Acquires Auto Care CRM Systems Provider MechanicNet

Acquisition Will Expand Epicor Automotive Solutions Portfolio for Service Businesses and Consumers Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced that it has acquired MechanicNet Group, Inc. (MechanicNet), a leading provider of customer relationship management (CRM) and retention solutions for motor vehicle service businesses and their clients. The transaction closed on June 3. Financial terms of the agreement were not disclosed.…

StarfishETL Introduces Multi-Language Wizard Options

Dynamic Platform Now Offers French, German, Spanish, and Italian Language Translations StarfishETL, a powerful iPaaS (integration platform as a service) solution, has added dynamic language capabilities to its Cloud Migration Wizard. The StarfishETL Cloud Migration Wizard puts the power of migration in the hands of the customer, allowing the user to migrate only her desired fields and add custom fields and functions wherever applicable. With language translations in French, German, Spanish, and Italian, more users than…

Waze and Arrive Unveil Enhanced Trip Planner for Stadiums and Venues

Prompts Users When to Leave and Routes Drivers Directly to Venue Parking Garages, Reducing Congestion and Making it Easier for Drivers to get to Events on Time Waze and Arrive are making it easier for people to get to concerts and sporting events through an enhanced Trip Planner feature called “GamePlan.” The feature is meant as a way to help fans get to their seats on time, and alleviate traffic and congestion around venues. Anyone who purchases event parking through an Arrive-powered venue can add the trip directly to…

Tata Elxsi is a Certified Widevine Partner, Selected as the System Integrator for Google Widevine CAS solutions

Tata Elxsi, a Certified Widevine Implementation Partner (CWIP), is pleased to announce the availability of Widevine CAS solution on the platform. With over 25 years of design and engineering experience in video broadcast specialization and OTT service delivery, Tata Elxsi has expanded product offerings to include Google Widevine CAS solutions in cloud and on premise solutions. These services include Widevine CAS integration and validation for Android TV deployments. The key to successful content monetization is…

Informatica Unveils AI-Powered Product Innovations and Strengthens Industry Partnerships at Informatica World 2019

The Industry's Premier Datacentric Conference Celebrates Its 20th Year, Unites Thousands of Customers, Partners, and Industry Luminaries To Advance AI-Driven Data Management At the 20th annual Informatica World global user conference held in Las Vegas from May 20-23, 2019, Informatica announced multiple updates to its product portfolio and go-to-market strategy, including expanded partnerships with AWS, Google Cloud, Microsoft, Tableau, and more. These developments reinforce Informatica's ability to help the world's…

Live Data Is Now The Lifeblood For Telco Value Creation

CMO Council Advocates Applying Real-Time Data Insights to Upgrading Customer Experience and Revenue Growth in Latest Report The global data economy is multiplying exponentially as digital consumers become veritable oil wells of personal data. According to PwC, the current value of the data economy will rise to more than $400 billion by 2025. The biggest beneficiaries of data currency trading are telecommunications companies, notes a new editorial perspective from the Chief Marketing Officer (CMO) Council. "Possessing a…

SRAX and The ALS Association Give BIGtoken Users a New Way to Donate Real Money with Their Data Earnings

Social Reality, Inc., a digital marketing and consumer data management technology company, announces that BIGtoken users will have the option to donate their earnings to The ALS Association. The announcement comes just as The ALS Association has launched its Challenge Me campaign in observance of the fifth anniversary of the ALS Ice Bucket Challenge. As part of its digital fundraising initiative, the Association will introduce a new spin on its digital fundraising by accepting cash donations from consumers' BIGtoken data…

Esri Software Powers Location Intelligence in Microsoft’s Defense System Demonstration

‘Tactical Edge Vehicle’ Combines GIS, Artificial Intelligence, and Augmented Reality for Field Missions Esri, the global leader in location intelligence, announced that Microsoft’s Tactical Edge Platform will use Esri’s ArcGIS Enterprise to give its Microsoft Azure and Azure Cognitive Services a geographic context through Esri’s advanced mapping and spatial analytics technology. The platform is intended to demonstrate to defense and intelligence professionals how they can utilize connecting field sensor data and cloud…