UK Digital Agency Kagool Acquires Digital Experience Agency Delete as Part of It’s Growth Strategy to Become the Leader in Marketing…

Digital agency Kagool, one of the UK’s only independent Sitecore Platinum Partners, announces its acquisition of Delete, a multi-award-winning digital experience agency, as part of Kagool’s growth strategy to become the leader in marketing technology and digital experience. Kagool is combining its strong engineering and technical heritage with Delete’s strategy, creative and UX expertise, in a deal that will strengthen both agencies’ offers while laying the foundations for scale and focused specialisms. The acquisition will…

Datonics Launches Audience Insights: A New Shopify App For Merchants To Create Personalized Shopping & Marketing Experiences

This unique app provides access to data on over 90% of U.S. and Canadian shoppers Leading online data marketplace Datonics has launched Audience Insights, a new app designed for merchants and available for download through the Shopify app store. Audience Insights is the only app on the Shopify app store to offer merchants a view into their customers, allowing merchants to create more personalized shopping and marketing experiences. Marketing Technology News: Slintel Raises $4.2M in a Funding Round Led By Accel…

Zuza Releases New eCommerce and Online Ordering Platform with Contactless Payment Functionalities

A first-rate business management software to assist merchants in offering customers new online ordering methods Zuza, an innovative business management software provider, proudly announced the release of its new e-commerce platform. It is a user-friendly online ordering management system designed to help merchants provide an utterly contactless purchase experience to customers. The e-commerce platform works together with Zuza's technology to help restaurants, and retail stores manage their operations under one symbiotic…

Scalefast Acquires User Experience and Analytics Platform Air360

The acquisition brings Scalefast partners unparalleled insights into key customer behaviors and preferences Scalefast, a Los Angeles-based digital commerce solution that is simplifying direct-to-consumer (DTC) eCommerce, disclosed its acquisition of Air360. Terms of the acquisition are confidential. The acquisition of Air360, a technology company that specializes in performance-enhancing, mobile and eCommerce experience analytics, will further empower Scalefast clients to get the most out of their DTC eCommerce strategy by…

eCommerce Transactions Expected to Rise to Record Levels During Holiday Shopping Season

New benchmark data from ACI Worldwide revealed a projected 27 percent increase in global eCommerce transactions over the holiday period October 2020 through December 2020. The data, based on hundreds of millions of eCommerce transactions from global merchants, also projected a 40 percent increase in the buy-online-pick-up-in-store (BOPIS) or click-and-collect channel. "Although a number of brick-and-mortar stores have closed due to the pandemic, their eCommerce sites remain available. On the other hand, some stores that…

Doxim Fast-Tracks the Digital Banking Experience with New Self Service and Messaging Capabilities

New CEM platform release allows financial institutions to deliver more personalized moments in a digital relationship Doxim, a leader in Customer Engagement Management (CEM) software and services, announced the general availability of its Fall 2020 release, with innovative new features available for User-Assisted Account Origination, User-Assisted Loan Origination, CRM, and Self-Service Account and Loan Origination. New capabilities in the release help create a better omnichannel customer experience, so financial…

Bolt’s Checkout Experience Platform Named BigCommerce Elite Partner

Bolt, the world’s first Checkout Experience Platform, announced it has been named a BigCommerce Elite Technology Partner, providing more than 60,000 BigCommerce customers access to one holistic platform to easily manage and improve checkout, payments, and fraud protection. BigCommerce customers can integrate Bolt’s technology through the BigCommerce App Marketplace. Since 2018, Bolt has provided its checkout solution to over 80 enterprise BigCommerce customer stores, helping these businesses increase lifetime value through…

Plotch Ecommerce ERP Launches Marketplace Module For Shopify And Magento

Plotch is an AI driven Ecommerce platform for small businesses Plotch, an AI driven Ecommerce ERP, has announced that they have launched a marketplace module using which any businesses can launch a marketplace in India very easily. The marketplace module can integrate very well with any Shopify or Magento based web stores which need to be converted into a marketplace platform. Marketing Technology News: Liferay Unveils New Multinational Platinum Partner Status Using Plotch, a food or an apparel website for example can be…

Helly Hansen Delivers Personalized Experiences to Outdoor Enthusiasts with Kibo

Personalization and Advanced Recommendations Drive 100% Increase in Revenue Per Session Kibo, a leader in unified commerce, announced that customer Helly Hansen increased performance in the U.S. and Europe with personalization from Kibo Personalization, powered by Monetate and Certona. Helly Hansen, the Norwegian producer of outdoor and workwear gear, sells directly to customers in 19 stores around the world; as well as to an international audience online. The marketing team at the company’s Norwegian headquarters and…

Airkit Launches with $28 Million in Funding to Fix the Last Mile of Digital Customer Experience for Leading Brands

Airkit, the world’s first Low-Code Platform for Customer Engagement, announced general availability of its solution for building customer experiences with $28M in funding from Accel, Emergence Capital, and Salesforce Ventures. Airkit CEO Stephen Ehikian and CTO Adam Evans were previously the COO and CTO/co-founder, respectively, of RelateIQ, a relationship intelligence company acquired by Salesforce.com in 2014. Airkit already counts SkipTheDishes, Turo, Agero, EZR, a Fortune 500 Insurance Company and a Fortune 1000 Bank…

Sabio Group Extends Customer Experience Capability With Anana Acquisition

Sabio Group has acquired customer experience solutions specialist Anana. The acquisition supports Sabio’s goal to become the leading player across the European customer experience market, adding scale and significantly strengthening the organization’s multi-vendor capabilities across EMEA. Founded in 2001, and with over 100 employees operating out of the UK and South Africa, Anana is an award-winning Genesys Partner with Genesys Engage, Genesys Cloud, and AppFoundry Partner accreditation. Anana provides a comprehensive…

Genpact Continues Its Investment in Rightpoint with Acquisition of eCommerce Agency, Something Digital

Genpact, a global professional services firm focused on delivering digital transformation, announced the expansion of its experience business, Rightpoint, with the acquisition of Something Digital. The addition of Something Digital's deep commerce expertise to Rightpoint's customer experience leadership will further enable the company's ability to drive experience-led transformation at scale for clients across industries. Today's announcement furthers Genpact's strategy to fuse experience and process innovation to help…

Aleran Software Launches New B2B eCommerce Solution, OneMart

Aleran Software, the all-in-one sales order management platform, announced the launch of its new B2B eCommerce solution, OneMart. "We built OneMart with the manufacturer/vendor and sales agency in mind," said Alex Sayyah, CEO of Aleran Software. "Our customers asked for a simple, scalable and cost-effective website builder that's actually designed for B2B eCommerce -- and that's exactly what we gave them." Marketing Technology News: Seismic Earns the #1 Spot in the G2 Grid Report for Sales Enablement, Fall 2020…

The ReadyCloud Suite Joins WooCommerce Marketplace to Help Merchants Deliver an Excellent Consumer Experience

ReadyCloud Suite—a Shipping, Returns and CRM suite built for eCommerce—has officially been added to WooCommerce Marketplace. ReadyCloud gives WooCommerce merchants a variety of tools to improve the way they work, so they can deliver an excellent consumer experience with each sale. "WooCommerce is known for being user-friendly and easy to set-up shopping cart," explains Michael Lazar, a Partner at ReadyCloud. "With the addition of the ReadyCloud Suite, merchants will have all the backend tools they need to improve the way…

SuperATV Rides Ecommerce Wave, Boosts Average Order Value 13% by Focusing on Search & Merchandising

Searchspring, a provider of intelligent site search and merchandising solutions for online retailers, announced the improved results SuperATV, an off-road brand specializing in aftermarket accessories for UTVs and ATVs, has seen after implementing Searchspring’s Search & Autocomplete and Category Navigation solutions. Selling its products direct-to-consumer and via Amazon and eBay marketplaces, SuperATV recently experienced a surge in new business during the COVID-19 outbreak, attributed to renewed consumer interest in…

NexTech Launching New AR for eCommerce Hologram Marketing Platform and New Human Supplement Product Line ‘TruLyfe’

NexTech AR Solutions (NexTech), an emerging leader in augmented reality for eCommerce, AR learning applications, and AR-enhanced video conferencing and virtual events is pleased to announce that it is launching its new “Genie in the Bottle” augmented reality marketing program. The Genie in the Bottle program will first be used in Q4 2020 to promote a new proprietary line of organic human supplement products developed by Nextech called ‘TruLyfe’. Genie in the Bottle is a human hologram, in the form of an interactive…

Zoovu and SEMKNOX Merger Ignites Contextual eCommerce Revolution

Zoovu Delivers First No-Code AI-Driven Conversational Customer Experience Platform Zoovu, the global leader in conversational search and digital buying assistance, announced the acquisition of German-based data and semantic search experts SEMKNOX. The acquisition signifies a significant leap forward in personalized online buying experiences with the creation of the first no-code contextual customer experience platform. Zoovu’s enhanced semantic search capabilities powered by artificial intelligence help retailers…

Harte Hanks Hires Digital Agency Veteran and Entrepreneur Drew Rayman To Lead New DTC & eCommerce Offering

Harte Hanks, a global, behavior-driven customer experience (CX) company, announced that it has named Drew Rayman to the newly created role of Managing Director, eCommerce. Rayman will launch, develop and oversee the new Harte Hanks DTC & eCommerce offering, a set of capabilities including eCommerce and the ability to launch direct-to-consumer brands -- inclusive of branding, data strategy, marketing, fulfillment, and customer service -- for companies large and small. "Drew is a passionate marketer whose ability to…

Kount Launches New Podcast that Breaks Down the Latest Trends in Fraud, Digital Identity, eCommerce and Cybersecurity

The 5 Trends, 5 Minutes: Cyber & Fraud Podcast will feature industry leaders focused on fraud prevention, payments, eCommerce and more Kount, the leader in fraud prevention and identity trust, today announced a new podcast called 5 Trends, 5 Minutes: Cyber & Fraud. The weekly show features the top five headlines in cybersecurity, fraud prevention, eCommerce and payments, as well as an interview with industry experts breaking down key topics. The new podcast equips listeners with best practices and insights to…

Searchspring Announces Poland Office to Augment Ecommerce Product Development and Improve Merchandiser Capabilities

Company doubles engineering force, opens European tech center Searchspring, a provider of intelligent site search and merchandising solutions for online retailers, announced it has opened an office in Poland to help accelerate the company’s product development and decrease go-to-market time for new features. Searchspring selected Poland as the location for its EMEA office as the IT community is known for its technical expertise, accounting for nearly 25% of the entire developer population in the Central and Eastern…