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Minor League Baseball and Satisfi Labs Partner to Enhance Fan Experience

Bilingual Artificial Intelligence Solution Amplifies League-Wide Multicultural Initiative Minor League Baseball (MiLB) recently announced a new collaboration with Satisfi Labs, a leading artificial intelligence engagement platform, to create a bilingual customer service AI conversation platform for more than 30 MiLB teams. This unique partnership marks the first time a sports league will communicate with its fans in both English and Spanish by leveraging Satisfi Labs’ AI capabilities. This new product solution will…

Ask Yourself, What’s Bringing Audiences to Your Website?

Privy's CEO Ben Jabbawy Tells Us How to Draw Audiences to Your Website  Did you know that ninety-eight percent of the visitors to your website may actually never convert! With an ever-expanding universe of digital businesses catering to an almost similar set of audiences, the chances of converting and reaching a higher percentage of the audience could actually be even smaller. To help small businesses and retailers understand the true state of marketing and sales automation and the power of optimized email lists, Privy…

List Partners Acquires AAR Partners to Unify B2B Data Prospecting and Agency Search

Since Inception in 1980, AAR Partners Has Counseled More Than 1,500 Marketers over the Years and Are Proud to Say That AAR has Forged Partnerships That Impact Brand Valuation List Partners, leading B2B information services and consulting company specializing in the advertising space, has announced the acquisition of agency search consultancy, AAR Partners. Currently, AAR Partners specialized in “Creating smAARt Relationships Impacting ROI”. Since 1980, AAR Partners has counseled more than 1,500 marketers over the years…

USU to Unveil ‘Knowledge Center’, a New Customer-First Solutions for Digital Customer Service

USU Showcases New Customer-First Solutions for Digital Customer Service at the ICMI Contact Center Expo “Customer first!” Unymira, a division of USU, is staying true to that motto at the 2018 ICMI Contact Center Expo to be held at the Walt Disney World® Resort in Orlando from 21-24 May. Unymira’s experts will give live, practical demonstrations of their innovations in the field of smart digital customer service at one of the most important events for the industry in the US Knowledge Center offers an innovation in…

PowerInbox Leverages Email Expertise to Help Publishers Capitalize on Multichannel Digital Monetization Opportunity

PowerInbox DynamicMail Business Unit Acquired by Optimove; Proceeds Will Fuel Investment in Product Innovation on the Heels of Profitability and a $30 Million Run Rate PowerInbox, the trusted audience engagement partner for publishers and marketers, announced that it will launch new content monetization technologies aimed at helping publishers drive new revenue through multichannel digital monetization. The strategic shift comes on the heels of three straight years of over 100 percent year-over-year company growth, driven…

LINK Mobility Partners With Loop AI Labs to Introduce the Next Generation of Artificial Intelligence Services

Link Mobility Has Entered into an Agreement with the San Francisco Based Loop AI Labs to Embed Advanced Artificial Intelligence Capabilities into Its Platform, Making Link Mobility the Smartest Mobile Services and Solutions Provider in Europe LINK Mobility, the leading European provider of mobile messaging and solutions, entered into an agreement with Loop AI Labs, a leading provider of unsupervised cognitive computing. The partnership will bring the power of cognitive computing and artificial intelligence to LINK's 16…

Flyt Brings Messenger Payments to Hospitality with Facebook

Flyt Has Piloted the New Technology in the Uk at Wahaca's Charlotte Street Location UK tech company Flyt was recently showcased at Facebook's annual F8 Conference keynote, alongside an announcement that its award-winning Pay at Table solution is now available on Facebook Messenger, allowing consumers to pay through Messenger apps and web. This marks the first time this type of payment service will be available via Facebook and is the first payment enabled chatbot experience on Messenger in Europe, and amongst the first…

24-7 Intouch Introduces New AI Technology Division, Laivly

Laivly Is Dedicated to Applying Emerging Technology Including Artificial Intelligence, Machine Learning and Automation in Support of Live Customer Service 24-7 Intouch, a global customer service solutions provider, has announced a new technology brand division called Laivly. Laivly is dedicated to applying emerging technology including artificial intelligence, machine learning and automation in support of live customer service. Laivly's suite of proprietary software and app technologies currently includes SIDD, a…

Ad Tech Leaders Align on Adoption of Ad Clouds and a Universal Asset Identifier

Extreme Reach, Adstream and Ad-ID Collaborate on Tech White Paper Advertisers and brands are facing an increasing set of challenges when it comes to delivering their video ads across non-linear channels. According to a new paper, the absence of a widely accepted unique identifier for every ad, coupled with outdated workflow processes, is costing the industry millions – in missed opportunities to fulfill programmatic ad requests, delayed campaign starts and hundreds of staff hours wasted on the search for creative assets.…

The Rise of PathFactory: LookBookHQ’s Branding Evolution

Rebranding to PathFactory Reflects The Vision to Power Data-Driven Content Delivery and Provide Marketers with a Path to Greater Relevance, Insight, and Revenue Today, a MarTech 150 RADAR company, LookBookHQ, announced the launch of PathFactory Content Insight and Activation Engine, subsequently rebranding themselves to PathFactory. Elle Woulfe, VP of Marketing at PathFactory, chatted with us at the time of this announcement, providing significant details on how they planned for their recent milestone and what it…

Seismic Acquires SAVO Group to Leap Ahead in Sales Enablement Market

With SAVO Group's Acquisition, Seismic Customers Will Enjoy Accelerated Pace of Product Innovation and Additional Sales Enablement Expertise from New Combined Company Seismic, a global leader in sales and marketing enablement, has announced that it has signed a definitive agreement to acquire SAVO Group. The new agreement is combining two of the major global sales enablement brands. The acquisition extends Seismic’s position as the leading platform aligning sales and marketing teams to effectively engage buyers with the…

Brand Embassy Opens Representations in Mexico and Argentina

Brand Embassy Enters a Rapidly Growing Market for Digital Customer Service Brand Embassy, following a year of record growth that included acquiring important new clients such as Alibaba Lazada and America Movil, announced new partnerships in Mexico and Argentina. Mexico and Argentina have shown rapid growth and traction in social media and messaging use over the past several years. Brand Embassy is now bringing their cloud-based digital customer service platform to this important market, continuing the company's…

Squelch Emerges from Stealth to Solve $17 Billion Customer Experience Problem

Raises $ 8 Million in Series A Funding Squelch, Inc., provider of real-time customer experience optimization for customer support and customer success teams, launched from stealth with $8 million in Series A funding from Shasta Ventures and Correlation Ventures, which it will use to further product development and expand sales and marketing. The company concurrently announced general availability of its flagship SaaS product, which is designed to take customer satisfaction, retention and loyalty to the next level for…

Oracle Delivers Next Set of Autonomous Cloud Platform Services

Expands Scope of Autonomous Capabilities With Built-In AI and Machine Learning in Its Application Development, Integration, and Analytics Services As part of its pledge to extend autonomous capabilities across its entire Cloud Platform, Oracle recently announced the availability of Oracle Autonomous Analytics Cloud, Oracle Autonomous Integration Cloud, and Oracle Autonomous Visual Builder Cloud. With built-in advanced artificial intelligence (AI) and machine learning algorithms, these groundbreaking new PaaS services…

TechBytes with Maor Sadra, Managing Director and CRO, AppLift

Maor Sadra Managing Director and CRO, AppLift What is the ‘State of Data-driven App Marketing’ in 2018? Most B2B marketers and tech leaders find this a tricky question, and rightly so. With so much happening in the app industry, especially around mobile marketing and advertising in a mobile-first marketplace, B2B marketing teams are looking to blockchain technology for answers. To dive deeper into how blockchain technology could impact mobile advertising campaigns in 2018, we spoke to Maor Sadra, Managing Director and…

AI Leader Faraday Secures $2 Million In New Funding; Adds Industry Experts to Its Team

Faraday's Practical Approach to AI Drives Revenue for Consumer Brands by Optimizing Customer Lifecycles Artificial Intelligence (AI) platform provider Faraday secured more than $2 million in new funding and added top talent to its team of leading data scientists and business software experts. The latest round of funding, from new and existing investors, supports the company's unique approach to AI, which is cost-effective, easily implemented, automated, and delivers meaningful results that drive revenue for B2C companies.…

Passage AI Secures $7.3 Million in Series A Funding Led by Blumberg Capital

Cutting-edge AI That Powers Conversational Interfaces Exceeded $1 million In Annual Recurring Revenue (ARR) Within 6 Months Of Launching Its Product Passage AI, a pioneer in AI-powered conversational interfaces, announced a $7.3 million Series A round of financing, led by Blumberg Capital. Founded in 2016 by three Silicon Valley veterans with an extensive background in deep learning and artificial intelligence, Passage AI is at the forefront of bringing AI-powered conversational interfaces into the retail,…

TimeTrade Partners with Assist to Give Customers New Ways to Engage with Brands

Random Access Navigation Standard Creates Personal Connections through Appointments with Facebook, Google, Amazon and More TimeTrade, the leader in omnichannel intelligent appointment scheduling, announced its partnership with Assist, the leading automated assistant platform for messaging and voice, to give consumers new ways to engage with their favorite brands. Assist developed a standard with Facebook, Amazon, and Google called Random Access Navigation (RAN), a new approach for building automated experiences for…

The Hive Raises $26.5 Million to Encourage Growth of AI Startups

Special Co-Creation Studio Works Actively With Entrepreneurs To Fund, Create And Launch Start-Ups The Hive, is a venture fund and co-creation studio which actively builds and fosters start-ups that focus on AI-powered applications in the enterprise. It announced its closing of the third-fund (The Hive III) at $26.5 Million in capital investments. The investment earned would help The Hive co-create more than seven start-ups in the next three years. The Hive III fund is focused on early-stage companies which help in…

Conversica to Showcase How Conversational AI Is Automating Lead Follow-Up at the Marketo Summit Next Week

Marketo Marketing Automation Users to See How to Effectively Convert More Leads Into Sales Opportunities Through the Use of AI-Powered Assistants Conversica, the leader in conversational AI for business, announced that it will showcase the latest conversational AI solutions for marketing and sales at the Marketo Marketing Nation Summit taking place April 29-May 2 in San Francisco. The Marketing Nation Summit is the premier industry event that brings together the community of Marketo® customers, LaunchPoint technology…