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Spectrio Welcomes Daniel Babb as Senior Vice President of Technology

Spectrio, one of the nation’s leading providers of customer engagement solutions, announced the appointment of Daniel Babb as Senior Vice President of Technology of the Tampa-based company that serves more than 100,000 customer locations nationwide. With a background that includes digital marketing and technology leadership and strategic organizational growth, Babb plans to leverage his expertise as he oversees Spectrio’s internal systems, infrastructure, and customer-facing products and technology. Marketing Technology…

BORN Group Extends Its Partnership With Akeneo Globally

BORN Group, a leading digital agency for customer experience management and enterprise commerce solutions, announced that it has partnered with Akeneo, the global leader in PXM solutions for corporate brands and retailers. Focusing on the U.K, MENA, United States and APAC, the partnership leverages both Akeneo and BORN’s industry expertise in omnichannel commerce and enterprise digital transformation, which creates a perfect synergy in helping the regions’ merchants deliver consistently relevant customer experiences…

iOPEX Technologies Launches Work at Home Agents (WAHA) for Customer Management Services

A resilient business model that provides flexibility to meet changing demands iOPEX Technologies, a global business operations and technology services provider, has launched Work At Home Agents model for contact center operations. The offering provides omni-channel customer support to organizations with a strong requirement of flexible workforce for seasonal ramps and services geared towards sales. iOPEX provides global access to a talented, motivated, and well-trained team of remote agents with the same levels of…

Servion Expands its Contact Center and Collaboration Expertise in UK with New Cisco Certifications

Servion has completed several Cisco certifications and is now uniquely positioned to sell, install, and manage Cisco CX Cloud and On-Prem solutions in United Kingdom Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider announced today it has achieved Cisco CMSP Master Certified Partner Status in United Kingdom, placing it among a select group of partners that can sell, install and manage Cisco Contact Center and Collaboration solutions in United Kingdom.…

Tackle.io Secures a $7.25 Million Series A Funding Led by Bessemer Venture Partners

Software company accelerates B2B software ecommerce through the Cloud Marketplaces Tackle.io, a software company dedicated to helping software providers accelerate revenue through Cloud Marketplaces, today announced $7.25 million in Series A funding. The round was led by Bessemer Venture Partners. Cloud Providers are changing the way enterprise software is bought and sold. As a result, software buyers are turning to the Cloud Marketplaces for third-party software purchases, allowing them to consolidate IT spend,…

DBTA Names IRI a Top 100 Data Management Company Again

Big Data Manipulation & Masking ISV Recognized for Fifth Straight Year Innovative Routines International, has again been included in Database Trends and Applications (DBTA) magazine's "DBTA 100: The Companies That Matter Most in Data". The list spotlights "innovative vendors are addressing both emerging and long-standing challenges" in data management. DBTA 100: The Companies That Matter Most in Data IRI Voracity - Total Data Management Platform "Today, there is a constantly evolving list…

Phunware Announces New Partnership Agreement With SALTO to Provide Customers a Comprehensive Mobile Experience

Phunware, Inc., a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, announced its new partnership agreement with SALTO Systems ("SALTO"), one of the world’s top five manufacturers of electronic access control systems. SALTO specializes in battery-operated, radio-frequency identification (RFID) locking systems for a variety of industries worldwide, including commercial, education, multi-family residential, healthcare, government, transport, …

Denodo Recognized as a Leader in The Enterprise Data Fabric Evaluation by Independent Analyst Firm

According to the Analyst Firm, Denodo’s Data Virtualization Platform has Evolved into a Data Fabric Denodo, the leader in data virtualization, today announced that Forrester Research, Inc., a leading independent technology and market research company, has positioned Denodo as a Leader in “The Forrester Wave: Enterprise Data Fabric, Q2 2020”. According to the report, “Customers like Denodo’s data virtualization product and the ability to quickly transition to data fabric in order to support enterprise-focused data fabric…

Pure Storage Unveils Purity 6.0 for FlashArray, Delivering Agile Data Services to Enable the Modern User Experience

New Features Include Active Disaster Recovery Built on New Continuous Replication Technology and Unified Block and File Capabilities Pure Storage, the IT pioneer that delivers storage as-a-service in a multi-cloud world, announced Purity 6.0 for FlashArray, the latest version of Pure's flagship suite of software. Engineered with the modern organization in mind, these new agile data services provide customers with an efficient way to store, safeguard, manage, access and mobilize their data with strategic consumption models…

M-Files Partners with Fuji Xerox Asia Pacific to Deliver Intelligent Information Management Solution

Strategic Alliance Accelerates Digital Transformation for Asia Pacific-Based Businesses with AI-Powered Hybrid Cloud Offering M-Files Corporation, the intelligent information management company, announced its partnership with Fuji Xerox Asia Pacific Pte Ltd to deliver a digital business solution for companies in the Asia-Pacific (APAC) region, featuring automated workflows together with intuitive information management and compliance support that is deployable in the cloud, on-premise or both. Marketing Technology News:…

Gap Inc. Taps DEG as Its Global Email Agency of Record

The agency will drive email execution and strategy across brands Global clothing and accessories retailer Gap Inc. has selected DEG, an Isobar Company, as its global email agency of record following an internal review. Having worked with Gap Inc. and steadily grown the partnership since 2017, DEG will now lead campaign management and strategy for five of the company's brands—Gap, Banana Republic, Old Navy, Athleta, and Hill City—across all of their geographic markets. Marketing Technology News: Grammarly Launches…

Simeio Expands Partnership with Okta to Deliver Premier Identity Managed Services

Simeo’s offering helps Okta’s customers to accelerate their success while getting access to Simeio’s Identity Intelligence Center and additional IAM capabilities Simeio Solutions has expanded its relationship with Okta to offer Simeio’s industry-leading Identity and Access Management (IAM) as a Service for Okta’s Workforce Identity and Customer Identity customers. The use of a Managed Service Provider in IAM has been shown to improve security and system adoption. In addition to Simeio’s system integration capabilities, Okta…

CRI Announces Thermal Mirror Reseller Program

Creative Realities, Inc, a leading provider of digital marketing solutions, announced a reseller program to support broader distribution of its Thermal Mirror solution. CRI moved quickly to anticipate and meet the growing need for thermal screening solutions as businesses resume normal operations following the COVID-19 shutdown. Since introducing its Thermal Mirror solution several weeks ago, CRI has expanded its partner program to make its thermal screening solution more broadly available. The reseller program unveiled…

Shorts International Appoints Jeff Allen as President of ShortsTV (U.S.) and TVCortos

Shorts International has appointed industry veteran Jeff Allen as president of ShortsTV (U.S.), the first and only 24/7 linear and OTT HD TV channel dedicated to short form video entertainment, and its Latin American channel TVCortos.  Reporting directly to Shorts International Chief Executive Carter Pilcher within Shorts Entertainment Networks, the U.S. subsidiary of Shorts International, Allen will oversee and manage all U.S. and Latin American operations including content acquisitions, sales and growth, programming,…

Upstream Expands Series B Funding

Upstream partners with Salesforce Ventures to fuel the development of new end-to-end data services for the automotive ecosystem Upstream Security announced that it has secured an expansion of its Series B funding with an investment by Salesforce Ventures. The undisclosed amount is in addition to $30 million previously invested by Alliance Venture Capital (Renault, Nissan, Mitsubishi), Hyundai, Nationwide Insurance, Volvo Group, and others. Upstream offers specialized cloud-based data services for connected cars,…

Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in the US

The company who revolutionized the online real estate market deploys Bright Pattern omnichannel contact center platform with Zendesk Bright Pattern, a leading provider of AI-powered cloud contact center software for innovative companies, announced that it was deployed by the leading real estate marketplace in the US to support customers over voice and chat. The company is dedicated to empowering consumers with data and inspiration around the place they call home. The company plans to empower customers in 2020 with a tight…

Lifesize Unveils New Intelligent, Hands-Free Video Meeting Experience with Alexa for Business Integration

Alexa voice commands on Lifesize meeting room systems allow customers to collaborate more efficiently and safely, enabling seamless work-from-anywhere options Lifesize, a global innovator of immersive enterprise communication solutions, announced a new native integration with the Alexa for Business intelligent assistant from Amazon Web Services (AWS), empowering Lifesize customers to tap into a wide range of productivity-enhancing, voice-activated controls via their existing Lifesize meeting room systems, without…

More Video Publishers Join Wurl’s Free Advertising Marketplace, the Largest Cross-Platform Service of its Kind

AdPool increases yield and fill rates at no additional cost for Wurl Network partners  Wurl, the leading provider of streaming video distribution and advertising services for connected TV (CTV), today announced that it has added 30 new AdPool customers since late 2019. In that time, AdPool has increased fill rates for users by as much as 50%. AdPool, the world's largest cross-platform advertising service for Connected TV ("CTV"), enables video producers to sell and backfill their CTV ad inventory to thousands of…

Verint Only Vendor Recognized by Gartner in the 2020 Magic Quadrants for the CRM Customer Engagement Center

Verint Systems Inc., The Customer Engagement Company, today announced its recognition in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center* (CEC) report, published June 4, 2020, by the research and advisory firm. In addition to being recognized in this report, the firm also named Verint a Leader in its Magic Quadrant for Workforce Engagement Management (WEM) research earlier this year. In this month’s CEC report, Verint was evaluated on 15 criteria across two key areas—ability to execute and completeness…

Announcing the Latest Version of the Appian Low-code Automation Platform

From AI-guided app creation to low-code DevSecOps, Appian full-stack automation makes it easy to automate business and connect the workforce in times of change Appian unveiled the latest version of the Appian Low-code Automation Platform. Appian's full-stack automation unites people, artificial intelligence (AI), robotic process automation (RPA), decision rules, and workflow on a single low-code platform. The result is greater operational efficiency and improved customer experiences through new enterprise applications…