Dentsu Group Inc. announced that it has entered an agreement to acquire a majority stake in Extentia, a global technology and services firm with a focus on enterprise mobility, cloud engineering, and user experiences. Extentia will join…
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Together, they will play a key role in designing and scaling tailored metaverse solutions for clients and accelerate the convergence between the physical and digital worlds Capgemini and Unity , the world’s leading platform for creating…
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Partnership increases reach into and improves ability to serve complex industries, including insurance, banking, capital markets, healthcare and life sciences. Voicify, a conversational AI platform used to deliver custom voice assistants,…
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HUMAN Security Inc. the global leader in safeguarding enterprises and internet platforms from sophisticated bot attacks and fraud to keep digital experiences human– announced a new integration with Ping Identity (NYSE: PING), the…
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Despite surge of mobile usage, only 12% of consumers say mobile support is "excellent" Mobile apps have become the center of people's everyday lives, but many companies are missing an opportunity to deliver customer support in a way that…
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FC Bayern adopts Adobe Experience Cloud, Adobe Real-Time CDP, Adobe Document Cloud and Adobe Acrobat Sign to drive digital transformation of fan experiences Adobe and FC Bayern, one of the world’s most historic and successful…
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New Study Commissioned by Elastic Shows 8 out of 10 Data Leaders Agree that Investing in Search-Powered Technology Drives Results that Matter for their Organizations 84% of data leaders report that the success of their digital…
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Global online video platforms market is valued at USD 7.01 billion in 2021, and it is anticipated to attain market size of USD 22.14 billion by 2028, at a CAGR of 17.85 % over the forecast period 2022–2028. The online video platforms…
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New Engagement Solution Allows Marketers to Grow Consumer Databases and Build Even Richer Profiles through Progressive Data Collection CM Group announced that Sailthru, the leading personalized marketing automation SaaS solution for…
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The Reputation Connector for Microsoft Dynamics 365 will help large enterprises enrich customer insights with sentiment data Reputation, a global leader in reputation experience management (RXM), announced it will integrate customer…
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Expert analysis in industry report shows Lakeside's status as a Leader Lakeside Software, an enterprise-class digital experience management software provider, has been named a Leader in The Forrester Wave™: End-User Experience Management,…
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91% of global marketers say remote and virtual work impacted their ability to deliver exceptional customer experiences Optimizely, the leading digital experience platform (DXP) provider, announced the results of a new global survey…
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New Communications Mining capability enables UiPath software robots to understand email context and semantics, online chats, and voice sessions, delivering superior customer service interactions Leading enterprise automation software…
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Qualtrics the leader and creator of the experience management category, announced that hundreds of organizations worldwide, including the PNC Financial Group and Repsol, selected its customer experience solutions in the second quarter of…
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The leading customer experience automation provider continues rapid growth into Q3 2022 ActiveCampaign, the leader in Customer Experience Automation (CXA), has surpassed 180,000 global customers, making it the largest provider of CRM…
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Company announces new CTO, Vice President of EMEA, and Customer Success SVP to bolster business across all company verticals. Lakeside Software, the leader in digital experience management (DEM), announced the appointment of three new…
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Partnership combines industry-leading bot detection and remediation alongside award-winning web app and API security for unparalleled protection Fastly, Inc. , the world’s fastest global edge cloud platform, announced a reseller…
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Newly created role will unify global marketing strategy in the 35+ countries in which Entravision operates Entravision , a leading global advertising solutions, media and technology company, today announced the promotion of Karina Cerda to…
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Industry Veteran Brings Deep Support Experience from Salesforce and TSIA SupportLogic, a leading provider of technology to transform the customer Support Experience (SX), announced the appointment of Judith Platz as Chief Customer Officer.…
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July 28th Webinar Will Highlight the Ways Conversational AI Can Enhance Service Teams boost.ai, a leading provider of conversational artificial intelligence (CAI) at scale, and Faye, a market leader in developing integrated customer…
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