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Orbital Insight Launches GO Platform to Give Customers the Power to Monitor the World’s Economic Activity

Go Empowers Investors, Corporates and Governments With Ability to Ago Empowers Investors, Corporates and Governments With Ability to Access Timely, Objective Analytics Deployable on a Global Scale Orbital Insight announced today the launch of its commercial geospatial analytics product, GO, to empower customers to monitor change anywhere on Earth. The multi-source intelligence platform ingests and contextualizes millions of data points from satellite imagery, SAR sensors, geolocation data from nearly 800 million connected…

BigCommerce and Ordergroove Partner to Deliver Subscription Experiences for Enterprise Brands and Retailers

Integrated Platform Offers Enterprise Merchants Ability to Drive Recurring Retail BigCommerce, the leading SaaS ecommerce platform for fast-growing and established brands, announced a partnership with Ordergroove, the leader in relationship commerce, to give enterprise-level merchants a better way to establish deeper relationships with customers. Through this partnership, enterprise merchants on the BigCommerce platform will be able to better accommodate and anticipate their customers’ repurchasing experience, resulting…

Zendesk Announces New Partnerships and Integrations for Sunshine CRM Platform

The Expansion Gives Companies the Ability to Provide Powerful, Personalized Experiences for Their Customers Zendesk, Inc. announced expansion to Zendesk Sunshine, its open and flexible CRM platform built on Amazon Web Services (AWS). These expansions include new partnerships and integrations that will make it easier to connect siloed data and deliver deep customer insight to advance proactive customer experiences. “For example, SharkNinja’s robot cleaning systems individually report back data and any issue that arises…

Airship Bolsters its Senior Leadership Team for Accelerated Global Growth

Seasoned Leaders Appointed to Four VP Roles Will Scale Demand, Product Delivery and Infrastructure for Airship’s Global Customer Base Customer engagement company Airship announced four senior leadership appointments including Dale Flores as vice president of sales Americas, Neil Gariepy as vice president of infrastructure and security, David King Harris as vice president of sales EMEA, and Jeff Winsor as vice president of technology services. “Dale, Neil, David and Jeff bring an incredible set of leadership skills to…

Cint Appoints SVP of Asia Nicholas Antram to Continue Strategic Expansion Across the Region

Antram Joins EVP of APAC Karine Parsy to Strengthen Cint’s Regional Presence as Global Businesses Increasingly Require More Technology, Speed and Sophisticated Market Research Solutions Cint, the world’s sample management platform, announced the appointment of SVP of Asia Nicholas Antram. Based out of Cint’s Tokyo office, Antram will bolster Cint’s APAC leadership team as it continues to expand across the region. “Antram’s experience in demand, supply and programmatic offering in Japan will be invaluable for Cint. He has…

Teleperformance Groups ‘Praxidia Knowledge Services’ partners with CallMiner to launch TP Interact – a Comprehensive Interaction Analytics…

Eleperformance Groups ‘Praxidia Knowledge Services’ Partners with CallMiner to Launch TP Interact – a Comprehensive Interaction Analytics Solution Praxidia Knowledge Services, a specialised subsidiary of the Teleperformance Group, announced its strategic partnership with CallMiner to launch a customer solution called TP Interact. This speech and customer engagement analytics solution will optimise agent quality and customer satisfaction within contact centres across the globe. “Our ability to quickly consolidate…

Qlik Kicks Off AI In Action: The Qlik Analytics Tour, The Largest Roadshow In Data & Analytics

Worldwide Tour to Host More Than 130 Events Across Americas, Europe, Middle-East, Africa and Asia-Pacific Qlik announced the start of its Qlik Analytics Tour, which will host 130 events worldwide involving 90+ Qlik partners to showcase the power of analytics to turn raw data into powerful insights that helps organizations lead with data. Leading organizations are investing in analytics to more easily discover and leverage key insights through data that can enable strategic action across their entire organization. Through…

IBI Group Launches TravellQ Traveller Information Software

Global Design and Technology Firm Develops Cloud-Hosted Web and Mobile Solution for Public and Private Sector IBI Group, a global design and technology firm, launched TravelIQ, a cloud-hosted, white-label web and mobile traveller information solution designed for public- and private-sector clients to provide real-time, multimodal trip planning to the public. A turnkey, value-driven product for regional transportation authorities as well as private-sector clients, TravelIQ’s customizable interface can be quickly and…

Relativity Showcases a New Way to Analyze Short Message and Mobile Data

With More Than 600 Legal Tech Professionals Attending, Relativity Fest London Is Now Emea's Largest Legal Technology Conference Relativity announced new short message and mobile analysis features available in RelativityOne—the SaaS product now used around the globe for legal discovery and digital investigations—alongside news that Anexsys, KPMG Ireland, and IT Group UK can now offer RelativityOne for their e-discovery matters. The news came from Relativity's founder and CEO, Andrew Sieja, and chief product officer…

TechBytes with Mykolas Rambus, General Manager at Equifax

Tell us about your role at Equifax and the team/technology that you handle? The group I look after at Equifax is data-driven marketing, which is a combination of capabilities that Equifax has had for many years. One capability is our credit marketing services business. Let's say you receive a credit card, home or auto financing offer in the mail or by email. You would know that as credit marketing. We also acquired a business in 2009 called IXI, which operates the IXI Network, a wealth data exchange of anonymized…

Spectrum Equity Announces Sale of Ethoca to Mastercard

Ethoca's Product Suite Adds to Mastercard's Commitment to Reduce Digital Commerce Fraud Spectrum Equity, a leading growth equity firm, is pleased to announce that the previously announced acquisition of Ethoca by Mastercard has closed. Ethoca is the leading, global provider of collaboration-based technology that enables card issuers, ecommerce merchants and online businesses to increase card acceptance, stop fraud, recover lost revenue and eliminate chargebacks from both fraud and customer disputes. Ethoca's suite of…

ServiceNow to Acquire Appsee’s In-App Mobile Analytics Platform and R&D Talent

The Deal Will Support and Strengthen ServiceNow’s Focus on Delivering Consumer Grade Mobile Experiences at Work ServiceNow, Forbes’ No. 1 World’s Most Innovative Company in 2018, announced it has signed an agreement to acquire the in-app mobile analytics platform and R&D talent of Appsee, an Israel-based application analytics platform company. With the acquisition of Appsee’s intellectual property and key Appsee talent, ServiceNow will further its mobile application and web browser strategy by adding deep user…

Freshworks Acquires Natero, a Leader in Customer Success Cloud Software

Acquisition Makes Freshworks the Industry's First Customer Engagement Platform to Seamlessly Connect Every Customer Touchpoint from First Web Visit to Latest Invoice Freshworks Inc., a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The acquisition gives Freshworks a SaaS platform that unifies marketing, sales, support and, now, customer success. With Natero's AI/ML-powered technology, the Freshworks platform puts actionable…

Pulse Insights Ranked a Strong Performer in Digital Voice of Customer Specialist Platforms by Independent Research Firm

Earns the Highest Possible Scores in Integrations & Data Sharing Criteria Pulse Insights LLC, a  leading SaaS solutions provider for enterprise marketers, announced that it has been named a Strong Performer in a Forrester research report published today. The Forrester Wave: Digital Voice-Of-The-Customer Specialist Platforms, Q2 2019 examines the current state of digital voice of customer feedback offerings, and evaluates the players that matter most in the space. Forrester recognized Pulse Insights for its…

Zaius Appoints Chief Marketing Officer, VPs of Product, Industry Strategy, and Customer Success

Kyle Flaherty, Go-To-Market and Branding Leader, Joins Zaius as CMO to Accelerate Growth and Amplify One of the Hottest Brands in Martech Zaius, the world's leading B2C CRM, announced four new executive hires to further accelerate growth and the company's clear leadership in the MarTech industry. Joining the Zaius leadership team are Kyle Flaherty, CMO, Greg Cypes, VP of Product, Rick Kenney, VP of Industry Strategy and Dan McNamara, VP of Customer Success. "We're thrilled to have such world-class leaders join the…

DiCentral and Nippon Information and Communication Partner for Next Generation B2B Integration Needs

DiCentral Corporation, a leading innovator in supply chain management solutions and B2B integration,  announced a technology partnership agreement with Nippon Information and Communication (NI+C), a leading information technology services firm headquartered in Tokyo, Japan. The partnership will enable NI+C to enhance their current EDI capabilities to accommodate the growing demand for outsourced B2B integration and supply chain automation. NI+C was established in 1985 as a joint venture between NTT Corporation and IBM…

Dialpad Expands to Tap EMEA Cloud Communications Market, Opens New London Office

Office Opens with Seasoned Channel Sales Team and Plans to Aggressively Scale Presence in Europe Dialpad, the only AI-driven, cloud-native business communications platform, announced an aggressive expansion of its global presence, opening a London office with new channel sales leadership, expanding partnerships with ScanSource and Avant, and a new extended digital based footprint. The company's London team will specifically focus on building channel sales momentum to meet the growing demand for cloud communications…

Informatica Announces Industry’s First AI-Powered, Cloud-Native Solution for Reference Data Management

Microservices-Based Reference 360 Solution Automates and Simplifies Master Data Initiatives With AI-Powered Insights at Scale Informatica World 2019 in Las Vegas, Informatica, the enterprise cloud data management leader, announced the industry's first microservices-based 360 solution for reference data management. Informatica MDM Reference 360 provides the trusted, accurate, and complete reference data that enterprises need for their digital transformation initiatives, including customer experience programs, marketing and…

MarTech Interview with Glenn Shoosmith, Chief Architect and Founder, JRNI

"It’s also important not to get to caught up in the hype around AI. Like anything, the wrong use devalues the right use and AI is certainly being overused right now." Tell us about your role and journey into marketing technology. What inspired you to launch JRNI? In 2008, I started working with some of the world’s largest banks, including Bank of America and Merrill Lynch and during my “out of office” time, I enjoyed playing squash. Trying to find a court near my London residence, I found it virtually impossible to find…

Latest Version of the Appian Platform Increases Speed and Impact of Low-code Development

No-Code “Connected Systems,” Simplified Design, and Worry-Free Deployment Appian announced the newest version of the low-code Appian Platform, which increases the speed and business impact of low-code development. The release fulfills Appian’s “Connected Systems” vision for no-code integration across a host of popular enterprise systems and services. The release extends Appian’s commitment to simplicity through visual query design of business data sources and intuitive controls to easily display that data in a grid. The new…