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Salesforce Co-CEOs Marc Benioff and Keith Block to Participate in World Economic Forum Annual Meeting 2019

Salesforce, the global leader in CRM, announced that Chairman and Co-CEO Marc Benioff and Co-CEO Keith Block will participate in the World Economic Forum Annual Meeting taking place in Davos, Switzerland from January 22-25, 2019. At the event, Benioff and Block will participate in the following discussions: Wednesday, January 23: Benioff will participate in a press conference with the President of Colombia on the Fourth Industrial Revolution. The event is scheduled to begin at approximately 11am CET/ 2am PST. Also…

SpotOn Acquires Lifeyo to Provide Effortless Website Building Solutions to Small and Medium Businesses Nationwide

SpotOn Transact, LLC, a cutting-edge payments and software company redefining merchant services, announced the acquisition of Lifeyo, a website development platform. Rebranded as SpotOn Website, it will enable SpotOn merchants to create a professional and functional website quickly. SpotOn Website is a valuable addition to the SpotOn platform and suite of tools that includes payment processing, customer engagement and business solutions to help small and medium-sized businesses grow. “What we’ve found is a lot of business…

Running Multiple Digital Initiatives at Scale is What Sets Visionary Businesses Apart, Finds Infosys Digital Radar 2019

Companies Must Operate Key Digital Initiatives at Scale and Focus on a Broad Range of Technologies to Reach the Most Advanced Stage of Digital Transformation Infosys, a global leader in next-generation digital services and consulting, has released new global research, the Infosys Digital Radar 2019, revealing the digital transformation maturity of businesses in 2018, and what it takes to navigate the next stage of their journey. What can businesses expect in 2019? Infosys found businesses can be grouped into three…

Anand Das Joins as Advisor at Lemma Technologies

Lemma Technologies, the leader in Digital Out of Home (DOOH) Advertising, focused on developing programmatic and data-driven advertising solutions is proud to announce Anand Das as an Advisor on their board. Anand is an entrepreneur, product evangelist and startup advisor with 18+ years’ experience in high performance computing, storage, digital marketing, Ad Tech products and solutions. He is one of the four co-founders that started PubMatic in 2006. In his role as CTO at PubMatic, Anand was responsible for…

Bigtincan Introduces Bigtincan Retail to Empower Retail Sales Teams to Reshape the Shopping Experience

The Latest Vertical Solution from Bigtincan Provides Retail Associates with Advanced Capabilities and Tools to Make the Customer Experience More Personalized and Positive Bigtincan, the leader in mobile, AI-powered sales enablement automation, announced the launch of Bigtincan Retail, its latest platform update for vertical markets. This announcement was made during NRF, taking place January 13-15 in New York City. In 2018, holiday sales reached $805 billion – the strongest season in six years – driven largely by…

Comm100 Launches Third-Generation Chatbot, SMS and Zapier Integration

New Capabilities Help Customers Deliver More Effective Omnichannel Customer Experience Across More Channels Comm100, a global provider of enterprise-grade digital customer experience solutions, announced the launch of its third-generation AI-powered chatbot, featuring extended capabilities for handling more complex customer requests and better collaboration between bots and human agents. This release also includes text messaging (SMS) integration and a broad range of cloud connectors using the Zapier platform. The idea…

Alianza Deepens UCaaS and CPaaS Expertise With Addition of Clark Peterson to Board of Directors

Industry Veteran and Former Vonage Business Executive to Help Accelerate Platform Innovation and Service Provider Success Alianza Inc., the cloud voice platform company, announced that Clark Peterson has joined its board of directors. The company will benefit from his deep unified communications experience, industry knowledge, strategic thinking and track record of building and scaling unified communications platforms. Peterson brings more than 30 years of leadership experience with market-leading telecommunications…

Slidely Rebrands as Promo.Com, Doubling down on the Success of Its Video Creation Service

Slidely, the leading visual creation platform, announced that it is rebranding as Promo.com and moving to this premium domain so that it can build on the overwhelming success of its video creation platform, Promo by Slidely. Promo by Slidely is a service that has changed the landscape of video content creation, empowering businesses of all sizes to easily create unlimited professional videos. As of today, they will be known as Promo.com. The new name better encapsulates the company’s broader commitment to help business…

Last Four Years Have Seen Enterprise AI Usage Surge to a Whopping 270%, Reports Gartner

Enterprise Adoption of AI Is Reaching Epic Levels, Clearly Reflecting a Common Sentiment of Business Leadership, Globally. Gartner published its insights on AI after surveying 3,000 executives from 89 countries as part of its 2019 CIO survey. The main deliverable of this survey was that the usage of AI has grown by 270% in the last four years — 37% in 2018 alone propelling the AI market to touch $6.14 billion dollars by 2022. Here are the findings of the McKinsey Global Institute: Labor shifts will be responsible…

Fusion92 Promotes McCarthy To SVP, Media & Activation Services

Chicago-based Fusion92, an independent marketing innovation agency, announced Meghan McCarthy is being promoted to the newly created position of Senior Vice President, Media & Activation Services. Previously, McCarthy served as VP, Media Services, of Fusion92 since the firm’s acquisition of Dean Media in March 2016. In that role, McCarthy successfully managed the growth of Fusion92’s media practice in buying, planning and execution with all digital and traditional media across a broad array of industries.…

Cinven Invests in RTB House

Investment in Global Provider of High-Growth Digital Advertising Technology International private equity firm, Cinven, announces that it has signed an agreement to invest in RTB House, a leading global provider of state-of-the-art retargeting technology for leading brands, for an undisclosed consideration. Headquartered in Warsaw, Poland, RTB House is leveraging deep learning algorithms in order to enable its retail clients to deliver highly relevant digital advertising campaigns to potential customers who have…

Improving Contact Centre CX: Eight Predictions for 2019

Contact centres are going through their biggest changes in decades. Instead of calling a company for support with every issue, customers can now turn to chatbots, mobile apps, social media, and a variety of other channels. Better connected than ever, delivering the outstanding service these customers expect requires the right mix of tech, talent, and investment. To help you prepare, here are eight predictions based on customer experience (CX) that will be critical to contact centre success in 2019 and beyond. Chatbots Could…

Hogarth Establishes LATAM Hub in Miami

Move Expands Global Footprint of WPP’s Fastest Growing Company, Increases Production Efficiency Hogarth Worldwide, a WPP company and internationally-known marketing implementation agency, announced that it has established a new operation in Miami focused on the Latin American market, located at 601 Brickell Key Drive. As the fastest growing company inside the WPP Group, Hogarth has established itself as a leader in the advertising industry, disrupting the areas of marketing implementation, production and transcreation,…

Avatria Launches Avatria Convert

New Platform Designed to Improve E-Commerce Conversion Rates Using Machine Learning Avatria, a digital commerce firm and developer of innovative e-commerce solutions, announced the launch of Avatria Convert. Avatria Convert is a new platform designed to help online retailers increase their e-commerce conversion rates, adding intelligence to category pages in order to help customers find what they need. Avatria Convert works by utilizing a company’s existing Google Analytics data and machine learning to identify the…

CognitiveScale Reports Record Annual Software Subscription Growth

CognitiveScale, the emerging leader in Augmented Intelligence software, announced record growth in annual software subscription sales driven by high market demand for its Cortex5 Augmented Intelligence software. The company reported a 128 percent year-over-year growth in annual software and subscription revenues in 2018. This represents the third year of triple-digit sequential growth in the company’s five-year history. Gross margins, average selling price per client, churn, and customer satisfaction scores improved…

Cision PR Newswire Distribution Completes SOC 2 Type II Report

Leading Global Provider of Earned Media Software Demonstrates Excellence for Compliance in Client Security and Confidentiality Cision announced it has successfully completed a SOC 2 Type II Service Organization Control (SOC 2) examination for its PR Newswire distribution products in accordance with attestation standards established by the American Institute of Certified Public Accountants (AICPA). Conducted by Yount, Hyde & Barbour, P.C., an independent CPA firm, the findings affirm PR Newswire distribution products…

Interview with James Norwood, EVP Strategy, Chief of Staff, Episerver

"AI is an important component of any modern CMS as it offers the opportunity to enhance the customer journey with better targeting and more efficient use of customer data." Tell us about your role at Episerver. As EVP Strategy and Corporate Development and Chief of Staff at Episerver — recently bumped up from CMO to help align the business around the CEO and Board’s strategic agenda — I’m focused principally on product and pipeline and ensuring we’re delivering against both across the organization. With 30 years’…

Prediction Series 2019: Interview with Latane Conant, CMO, 6sense

What was the most impactful moment of the year for you at 6sense? We had a case study breakout session at the Gartner Sales & Marketing event to discuss the importance of Artificial Intelligence for executing ABM at scale, and ultimately competing and winning in the age of B2B buying, which requires a much more data-driven approach to Sales and Marketing. It was supposed to be a small roundtable discussion, but the room was packed. Still new to 6sense, I was incredibly nervous. Fortunately, Olivier Thierry, the CMO…

Two Hat Is Changing the Landscape of Content Moderation With New Image Recognition Technology

Two Hat, Creator of Community Sift, Acquires Image Recognition and Visual Search Company ImageVision Leading AI technology company Two Hat, creator of the chat, image and video moderation solution Community Sift, announced that it has acquired ImageVision, an image recognition and visual search company. With the addition of ImageVision's patented computer vision technology, Two Hat now provides the most accurate and efficient all-in-one content moderation solution for social platforms in the industry. "ImageVision…

Vyrill Releases Industry First Research on the Correlation Between User-Generated Content and Auto Sales

Vyrill has released the first of its kind auto research focused on user-generated video content (UGVC).  Vyrill evaluated organic and paid non-branded light-truck videos created by consumers during the first half of 2018.  The findings identify the percentage of authentic (non-paid) influencer videos produced for each of the major light-truck brands in the United States. "We all know Americans love their trucks.  We also know authentic video reviews from everyday drivers have a massive impact on the buying decision…