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Swiggy’s Chatbot, Powered By Layer’s Conversation Platform, Sees High Customer Adoption

Swiggy Moves from Call Support to Layer-Powered Messaging, Driving Cost Savings and Boosting Agent Efficiency Driven by a passion for providing superior support for its consumers, Swiggy, India’s largest food delivery platform, partnered with Layer to implement a unique customer support for Indian customers. This modern messaging solution featuring bots and new agent tools powered by Layer’s Conversational Business Platform has resulted in a series of business performance improvements for the food ordering and delivery…

Veras Retail Announces New Customer-Centric Loss Prevention Features in Its Leading Point-of-Sale Solution

The Integration of Appriss Retail’s Verify Solution with Veras CheckOut 10.2 Reduces Return Fraud and Abuse While Improving the Customer Experience Veras Retail, a leading provider of fixed and mobile point-of-sale, inventory, cross-channel execution and CRM software solutions, announced the release of Veras CheckOut 10.2. This release includes integration with solutions from Appriss Retail, the industry leader in retail performance improvement, to deliver significant ROI for retailers looking to improve customer…

AT&T’s Turner and Xandr Partner on New, Enhanced Ad Opportunities Entering 2019

Companies Collaborate to Improve Precision, Performance and Delivery Speed for Advertisers Just a little more than six months after coming together under the AT&T umbrella, WarnerMedia’s Turner and AT&T’s advertising business Xandr are working together to improve the relevancy of advertising, fueled by data and content connections. “Combining insights from AT&T’s 170 million direct to consumer relationships with Turner’s terrific content and fanbase, gives us a greater ability to serve relevant…

WaveOptics and Compal Sign Strategic Partnership Agreement to Develop AR Wearables

WaveOptics, the leading designer and manufacturer of diffractive waveguides for use in Augmented Reality (AR) wearables, has formed a strategic partnership with Compal, one of the world’s leading manufacturers of smart devices and notebook PCs. “Users will enjoy the incredibly immersive experience made possible by WaveOptics’ waveguides and we expect high industry adoption to drive quick growth in the AR glasses market.” This agreement enables Compal and WaveOptics to develop AR wearables for the growing AR smart…

Tyco Retail Solutions Shifts Brand to Become Sensormatic Solutions

New Branding Encompasses Sensormatic Solutions’ Vision of Fast Forwarding Retail by Powering Operational Excellence and Creating Unique Shopping Experiences Johnson Controls announced a complete rebranding of its Tyco Retail Solutions offerings to Sensormatic Solutions. As part of the new branding, Johnson Controls will stop using Tyco Retail Solutions to describe the business portfolio, moving to Sensormatic Solutions as the umbrella brand for its portfolio of loss prevention, inventory intelligence and traffic…

Sky Invests in Synamedia to Embrace the Future of Video

As the Globe Shifts Its Preferences from Viewing the Video through Traditional Capabilities, Strong Industry Players like Sky Are Paying Heed Synamedia officially released a statement that it has received fresh investment from Sky, one of Europe’s biggest media and entertainment companies. Synamedia, a leading industry brand in developing software for video broadcast, is majorly held by Permira funds and will be joined by Sky now. This will, in turn, bolster the relationship between Synamedia and Sky as long-standing…

SailPoint Announces Heidi Melin Has Joined Its Board of Directors

SailPoint Technologies Holdings, Inc., the leader in enterprise identity governance, announced the appointment of Heidi Melin to its Board of Directors and as a member of the Compensation Committee, effective January 4, 2019. The Board has determined that Ms. Melin is “independent” as that term is defined under the listing standards of the New York Stock Exchange. “We are very pleased to have Heidi join our Board. Her deep experience with high-growth companies, particularly in the SaaS space, will be invaluable as we…

Majesco Announces Brian Solis as a Keynote Speaker at Convergence 2019

The World-Renowned Digital Anthropologist, Futurist and Award-Winning Author to Speak at Majesco’s Biggest Gathering of Insurance Technologists, Business Leaders, and Industry Visionaries Majesco, a global provider of market-leading insurance technology announced that Brian Solis will be a keynote speaker at its upcoming customer conference Convergence 2019 taking place in Savannah, Georgia on April 14 – 17, 2019. Brian is Principal Analyst and Futurist at Altimeter, the digital analyst group at Prophet, and has been…

Zilliant Named a Leader in the IDC MarketScape B2B for Price Optimization Applications

The Report Cites High Customer Satisfaction, High Level of Value Delivered and Customer Delight with Implementation as Zilliant's Core Strengths Leading to This Placement Zilliant, a company that helps B2B enterprises turn data into actionable intelligence to accelerate profitable growth, has been named a Leader by IDC in the IDC MarketScape: Worldwide B2B-Focused Price Optimization Applications 2018 Vendor Assessment. The report provides an assessment of the price optimization software market, identifies how solution…

250ok Awarded SOC 2 Type II Certification

Email Intelligence Company Passes Third-Party Soc 2 Audit Without Exceptions 250ok, an email intelligence platform, announced it has successfully completed its first Service Organization Control (SOC) 2 Type II certification with no exceptions. This comprehensive audit and certification conducted by a third-party auditor verifies 250ok’s operational policies, controls and service delivery for having best-in-class security protocols. Email intelligence platform, @250ok, announces completion of first Service Organization…

The 4th Industrial Revolution – Powered by Millennials

The battle between east and west is on for the technological, intellectual and investment superiority of the 4th Industrial Revolution, according to Futurologist Rocky Scopelliti who has released a new book Youthquake 4.0 - A Whole Generation and The New Industrial Revolution. The World Economic Forum predicts it will disrupt almost every country and industry and “Asia has become its epicentre” said Scopelliti. The battle between east and west is on for the technological, intellectual and investment superiority of the 4th…

Encompass Announces Partnership With Zixi

Global Technology Company Deploys Flexible Solutions for 24/7 Linear, Live Events and OTT Encompass Digital Media, a global technology services company delivering end-to-end video playout and distribution solutions to broadcast and digital media companies, announces its partnership with Zixi, the industry leader for enabling dependable, live broadcast-quality video over the internet. Zixi's proven, best-of-breed solutions coupled with Encompass' broadcast expertise gives its clients additional economical methods to…

Build, Borrow or Buy: Analytics Enablement for In-House Marketers

Few companies are achieving advanced marketing analytics at scale despite the benefits of doing so. Analytics should offer the prospect of improved efficiency and effectiveness in demand generation management. The dream of profitable growth for a company is potentially in reach with an analytics culture that drives both tactical and strategic decision-making. What then is holding companies back? Why isn’t analytics a core internal function at more organizations? Many other marketing services have moved or are moving…

GDPR — Six Months and Counting

As 2018 comes to a close, most companies, firms, and agencies which participate in data collection are undoubtedly aware of GDPR and have probably taken some measures to comply with new data protection rules. However, Thomas’ key questions and answers may provide even more security and awareness to all data collectors wanting to know more about what GDPR actually means to them six months in. Fast Facts The What GDPR defined ‘personal data’ as any information that can be associated with an identifiable person. These…

People.ai Becomes ISO Certified for Its Information Security Management System

Information Security Is the Primary Concern for Enterprises As part of its ongoing commitment to maintain the highest standards in data security for its customers, People.ai, the only platform that drives revenue intelligence across all go-to-market teams, announced it has attained ISO 27001:2013 certification for its information security management system. This in addition to recently achieving recertification for SSAE-16 SOC 2 Type 2 compliance. Also Read: Konnect Agency Celebrates 10th Anniversary The ISO…

The Alexa Conference Names the 2019 Alexa Award Finalists

Winners to Be Revealed at The Alexa Conference, Jan. 15-17, at the Chattanooga Convention Center The Alexa Conference, presented by podcast network VoiceFirst.FM, announced the finalists of the 2019 Alexa Awards. The winners will be announced during the upcoming conference, Jan. 15-17, in Chattanooga, Tenn. "Congratulations to this year's Alexa Award finalists, all of whom demonstrate creativity and innovation, while showcasing how far voice technology has come in terms of impacting every business across every…

Brainshark Wins in Top Sales Awards

Company Honored for Its Sales Readiness Technology, Which Improves Sales Effectiveness and Results, and for Its Corporate Blog, with Must-Read Content for Sales Professionals Brainshark, Inc., delivering SaaS-based sales enablement and readiness solutions, announced it is a winner in the Eighth Annual Top Sales Awards. The company was honored in two categories: “Top Sales Enablement Technology,” for its innovative enterprise solutions that foster an always-ready sales force, and “Top Company Blog,” for its…

SiriusXM Beats 2018 Subscriber Guidance and Issues 2019 Guidance

Total Paid Subscriber Base Reaches Record-High 34 Million SiriusXM announced it added 1.4 million self-pay subscribers to finish 2018 with approximately 28.9 million self-pay subscribers, exceeding the company's initial 2018 guidance by approximately 40%. Total net subscriber additions in 2018 were approximately 1.3 million, resulting in total paid subscribers of approximately 34 million at year end. The company also announced that it expects to meet or exceed its 2018 guidance for revenue, adjusted EBITDA and free…

Interview with Megan J. Browning Kvamme, CEO, FactGem

"The industry is still exploring how AR and VR can transition from the realm of entertainment into more business-oriented applications." Tell us about your role and how you got here. What inspired you to be part of FactGem? I am CEO and Co-Founder of FactGem. My route to the technology field was definitely not typical, but thinking back, I would not have arrived here by any other path. I actually started my career in investment banking. As part of my work, I needed to sift through mountains of data, generally housed in…

Market Basket Analysis: Increasing Sales and Improving ROI by Optimizing Campaigns and Promotions

A global analytics and advisory firm, Quantzig, that delivers actionable analytics solutions to resolve complex business problems has announced the completion of their latest market basket analysis study for a leading retailer. #Marketbasket analysis solutions assist companies to optimize their in-store operations based on the customers’ buying patterns and increase sales: https://goo.gl/Fs2uHz At present, retailers are facing immense pressures due to the expansion of e-commerce, especially when it comes to bigwigs…