Banner Before Header

The Great Bot Battle: Chatbots Vs Live Chat

Chatbots Are A Contact Center Industry Buzzword. In Fact, If This Was A Bingo Game, Chatbot Would Be The Winning Ball. But Who Would Win In A Fight, Chatbots Or Live Chat? IBM has identified chatbots as a key trend for enterprise call centers in 2018. They go as far as to call this technology a game changer. According to a McKinsey Global Institute discussion paper on artificial intelligence, the technology is accelerating digital transformation. Tech giants spent approximately $30 billion on AI in 2016, with machine…

Vidgo Chooses Harmonic to Power Next-Generation OTT Services

Harmonic's VOS SW Cluster Solution Enables Best-in-Class Streaming Quality and Business Agility Recently at the 2018 NAB Show, Harmonic, the worldwide leader in video delivery technology and services, announced that Vidgo will launch its next-generation OTT services powered by the Harmonic VOS media processing platform. With the VOS SW Cluster solution handling every component of media processing in a private cloud, Vidgo can quickly launch a full suite of video streaming services while gaining the agility to scale video…

SenseTime Raises US $600 Million in Series C Funding, led by Alibaba Group

The Capital Injection Will Provide an Important Impetus to the Buildout of SenseTime's AI Platform SenseTime, China's leading artificial intelligence (AI) company, has successfully raised US$600 million in its Series C round of funding. Alibaba Group is taking the lead role in this round of funding and other participants include Temasek and Suning. As the Company set a record by raising US$410 million in its series B round of funding last July, it once again sets a new record for venture capital funding in the AI sector.…

Fuji Television Network Selects Harmonic Cloud Playout Solution for OTT Delivery

VOS Media Processing Software Streamlines Playout Tasks, Increasing Monetization Harmonic, the worldwide leader in video delivery technology and services, announced that Fuji Television Network (Fuji TV), a leading television station in Japan, has deployed a cloud playout solution from Harmonic for its SMART OTT service. Using Harmonic's cloud-native VOS media processing software, Fuji TV is performing channel playout directly from a public cloud platform to simplify workflow and increase monetization opportunities.…

Mexican Startup Flyr Raised US $6 Million to Democratize Social-TV Advertisement

Flyr, a Mexican Startup in Silicon Beach, Democratizes Production of TV-Quality Advertisement for iPhone and IPad Users Worldwide Initially raising US $5 million to build a social network, Flyr shifted course a year ago to continue with the longtime dream from visionary VFX genius Hassan Uriostegui that one day the iPhone would be the new platform where everybody would access the power of creative software. Hassan's products have been a hallmark of innovation for Apple devices since 2010. These creations…

Marketing United TechBytes with Colby Cavanaugh, SVP Marketing, Emma

Colby Cavanaugh SVP Marketing, Emma Today, Marketing United by Emma will unfurl the irresistible power of storytelling and the changing dynamic of marketing technologies in 2018. As event partners, we decided to dive deep into Emma's vision at Marketing United 2018, and how it could help MarTech companies and customers build a strong product roadmap based on AI, data, and analytics and spoke to Colby Cavanaugh, SVP Marketing at Emma. “Tell Your Story” at Emma and the team/technology you handle? I’m the SVP of…

Interview with Malcolm Cowley, CEO, Performance Horizon

"More and more businesses are recognizing that partnerships enable them to leverage pre-existing customer relationships to grow their own sales and profits." Tell us about your role at Performance Horizon and how you got here. What inspired you to join the company? I’m the founding CEO at Performance Horizon, and we came up with the idea based on the experience my co-founders and I had building a successful business during the 2000s. Back then we built an affiliate network called Buy.at that we eventually sold to AOL.…

Lockheed Martin Collaborates with SAS on Cutting-Edge Analytics

Lockheed Martin's Collaboration with SAS Showcases Company's Commitment to Resolving Customer Problems with the aid of Artificial Intelligence and Machine Learning Lockheed Martin is collaborating with analytics leader SAS to deliver innovative, next-generation analytics across the company's F-35, C-130J, and LM-100J programs. Proven capabilities supporting Lockheed Martin programs also serve stakeholders integrating artificial intelligence and enabling digital transformation. Lockheed Martin's collaboration with SAS…

Future Publishing Acquires US Content Business NewBay Media

Acquisition of NewBay Enhances Future's Reach into the US Market and Its Market-Leading Position in Music and Consumer Electronics Future plc, the global platform for specialist media, announces it has completed the acquisition of NewBay Media. NewBay is an information and events business based in New York and London. It has a substantial B2B portfolio operating in verticals including Electronics and Education, and TV and Audio, where it publishes Broadcasting & Cable, the leading voice of authority in the television…

New Division Within NCC Media to Sell National Advanced Advertising Solutions

The New Division Within NCC Media Will Help Advertisers Reach Audiences Nationwide With Innovative Technologies That Deliver Precision, Consistency and Accountability Charter Communications, Comcast Corporation and Cox Communications, owners of NCC Media, recently announced they are creating a new division within NCC to design, deploy and sell unified advertising solutions across NCC's participants' national footprint. The group will use non-personally identifiable data and targeting capabilities to create…

Hyland Featured In Celent’s ‘Customer Communication Management in Insurance’ Report

Hyland Receives XCelent Service Award From Celent for Exceptional Customer Service Hyland, a prominent content services solutions provider, was profiled as a leading vendor for customer communication management (CCM) capabilities for insurers by Celent. Defined by the analyst firm as 'a technology system that allows the automatic generation of documents from a managed template to both variable data and business rules,' Hyland is among only nine featured vendors delivering CCM capabilities to the insurance…

DocStar Named In KMWorld Magazine’s Annual ‘100 Companies That Matter in Knowledge Management’ List

Last Month, Epicor Announced the Newest Version of the Next-Generation DocStar Enterprise Content Management Solution Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced that DocStar has been recognized by KMWorld in its 2018 prestigious list of "100 Companies That Matter in Knowledge Management" for the second consecutive year. The accolade comes as DocStar grows its customer roster. Additions include industrial filtration leader BWF-Envirotec,…

Meredith Corporation Joins Wright’s Media Growing Client Roster

Wright's Media Partnership with Meredith Corporation to Deliver Unrivaled Award and Editorial Licensing to Consumers Wright's Media, an industry-leading content licensing provider, announced a partnership with Meredith Corporation to deliver unrivaled award and editorial licensing to consumers. Wright's Media will work with Meredith's editorial team to custom-build licensing programs around industry-specific events unique to their target audience. Also Read: Meredith Corporation Partners With Google On Launch Of New…

Enterprise Content Management Company enChoice Announces Merger With ImageTag

The Merger Has Created Broadly-Based Enterprise Content Management Group, That Provides Solutions to  Enterprise-Level to Mid-Market Customers enChoice, an award-winning Enterprise Content Management (ECM) solutions company, announced the successful completion of their merger with ImageTag. This merger creates a broadly-based Enterprise Content Management group, providing solutions to help enterprise-level to mid-market customers accelerate their digital transformation. The combined company owns significant…

Soteria Intelligence Uses Deep Learning to Analyze Social Media for Business Intelligence

Soteria Intelligence Plans to Roll out More Business Intelligence Solutions in the near Future Soteria Intelligence recently announced its research and development around using the company’s revolutionary social media analytics platform powered by deep learning to deliver valuable insights that drive business decisions. The focus of Soteria Intelligence’s R&D has been on first improving the quality of information gleaned from social networks then finding out of the box ways to integrate the data alongside other key…

Concurrent Unveils Software-Defined Content Platform at 2018 NAB Show

Concurrent Offers a Wide Range of Deployment Options – Cloud, On-Premise, or Hybrid – to Store, Protect, Transform and Deliver Content Through Software-Defined Content Platform Concurrent Technology Inc., a Vecima Company, a pioneer in video delivery and storage, will highlight at the 2018 NAB Show how their Software Defined Content Platform is powering the largest entertainment delivery solutions on the planet. With dynamic and adaptable solutions for transcode, storage, origin, and cache, the company's latest…

Tech Superwomen Summit 2018 Adds New Speakers And Sponsors To San Francisco Lineup

Superwomen Summit Will Host Distinguished Champions of Diversity in Tech, Including Nora Denzel and Makinde Adeagbo Tech By Superwomen, a movement changing the women in tech conversation to one on data and culture for everyone, announced the addition of new speakers and sponsors to its Tech Superwomen Summit (TSWS18) program. The event takes place May 3-4, 2018 at the City View at Metreon in San Francisco. TSWS18 is committed to helping enable greater diversity in the tech space, bringing women and men together to speak…

Liftoff’s Data Shows Mobile Users Increasingly Engaged with Finance Apps

Ahead of Regulatory Changes, Liftoff Data Reveals Now is the Time for Finance App Makers to Capture Market Share in EMEA  Despite having considerably lower registration and activation rates compared to APAC, financial apps in Europe have a chance to seed usage by capitalizing on a low cost-per-install before the Payment Service Directive (PSD2) increases competition. Read More: Five DIY Activities to Become a B2B Content Rockstar Liftoff, a leader in mobile app marketing and retargeting, has released a new report…

How to Build Context-Based Email Lists Using Social Media

Embrace the Power of Social and Email to Propel Customer Engagement and Eventually, Lead Generation and Conversion Social media continues to be the most innovative channel for content marketers and brand agencies to promote content and build a credible audience-base. According to We Are Social, there were 2.8 billion users on social media in 2017 globally. In 2018, social continues to be at the forefront of marketing battles. Social pages for businesses have become a marketing staple. Easy to use, share, react, and…

Rumble to Invest $20 Million in Its Video Community as It Broadens User Base

Rumble CEO to Deliver Remarks on Blockchain, TV Innovation at NAB Show Rumble announced it is on pace to invest $20 million into its community of global video creators and professional producers in 2018. Rumble’s community more than doubled in the last year, adding short-form videos of heartwarming pets and wild animals, to hard news and science. Rumble now houses the largest inventory of video in its history, with more than one million video assets in its marketplace, provided by individual creators and content partners…