Banner Before Header

Druva Extends Platform With Most Comprehensive Protection and Automation for Cloud Workloads

Updates Include Industry-First Support for Slack and Microsoft Teams; APIs and Integrations with Okta, ServiceNow, Splunk, Bringing Greater Control and Optimized Data Management Druva, Inc., a leader in Cloud Data Protection and Management, announced powerful new capabilities providing industry-leading coverage for cloud workloads, strategic integrations and automated functionality, to accelerate any enterprises’ journey to the cloud. The updates include support for Slack and Microsoft Teams, new advanced backup, recovery…

Ingram Micro Cloud Introduces Go-to-Market Automation to Help Partners Reduce Acquisition Costs, Drive More Opportunities and Increase…

The Industry-First Go-To-Market Hub and Go-To-Market Builder Solutions Aim to Solve One of the Biggest Challenges for Partners and Vendors Alike—Sales, Marketing and Beyond Ingram Micro Cloud announced the global availability of the Go-to-Market Hub for partners and the Go-to-Builder for vendors to ignite and accelerate their cloud businesses. With the Go-to-Market Hub, partners get a single destination for through-channel marketing automation, with sales enablement content and tools across the Ingram Micro Cloud…

Salesforce Clubs AI and Creativity to Transform Email Marketing Automation; Delivers Enhanced Interactive Features

Email Marketing is the most reliable investment that CIOs and CMOs make for their organizations. We often hear from our CMO guests during the Martech interview series how email marketing helps to connect with the customers and amplify sales through effective messaging. However, email marketing can certainly be better, especially when we are chasing the new definitions of Customer Experience everywhere else! In marketing, sales and customer service, email messaging with a personalized touch can help marketing teams to build a…

Real-Time Omnichannel Marketing Automation Leader Resulticks Embarks On Aggressive North American Expansion Plans

Regional Growth Key Piece of Strategy to Reach $3.5B in Global Revenue by 2025 Resulticks, the world's fastest growing real-time conversation marketing solutions provider, announced plans for substantial growth throughout North America. Marked by new leadership, offices, team growth, and advancements to its cutting-edge technology, the North American expansion will support the company's plan to reach $3.5B in global revenue by 2025. Highlights of the North American expansion plan include: New offices: To…

78 Per Cent of CSPs See Automation in Service Fulfillment as Key to Profitability

Study from Sigma Systems Reveals That Operators Are Failing to Reap the Full Rewards of Automation in Service Fulfillment and Sales CSPs worldwide are leaving money on the table as a result of missed automation opportunities in sales and service fulfillment, according to a new study from Sigma Systems. Conducted in partnership with research consultancy Coleman Parkes Research, the second edition of the Create-Sell-Deliver Outlook surveyed operators worldwide to gauge their perception of product innovation and…

TechBytes with James Litton, CEO and Co-Founder at Identity Automation

Could you tell us about your journey? What led you to start Identity Automation? I’ve worked in IT throughout my professional career. I previously worked for big companies like Coca-Cola, Veritas Software, Symantec, and Cray. My Co-founder Troy Moreland proposed the idea of starting our own identity and access management (IAM) consulting company in the early 2000s, which was the genesis of Identity Automation. When we initially started the company in 2004, we helped customers implement other IAM providers’ solutions,…

Webinfinity Addresses The Engagement Gap In Business Portals With Its Engagement Automation Engine

Webinfinity is formally launching its Engagement Automation Engine, redefining how business portals are developed, curated and experienced. Webinfinity's engine is purpose-built to drive engagement with less cost and faster time-to-engagement when compared with traditional approaches to business portals. "Traditionally, business portals lack the intelligent personalization across ecosystems of content, applications and relationships required for a partner, customer or employee…

VOGSY Adds New Task Management Capabilities to its G-Suite Professional Services Automation Solution

VOGSY, the only professional services automation (PSA) solution built on the Google Platform, announced new task management capabilities specifically designed for service-based companies. Users can add even the most granular of tasks to manage all aspects of a project’s structures, budgets, timelines and profitability tracking in one view, letting teams improve efficiencies and simplify work. Marketing Technology News: Efinix to Showcase Trion MIPI Solutions at MIPI DevCon Taipei VOGSY lets companies bridge the gap…

Sprinklr Improves Customer Implementations With FinancialForce Professional Services Automation Data

Enhanced PSA Usability Enhances the Bottom Line for Sprinklr FinancialForce, the #1 Enterprise Professional Services Automation and the only customer-centric ERP cloud solution, announced that Sprinklr, the world's first Unified Front Office Platform for Modern Channels, has seen an increase in utilization by project managers thanks to FinancialForce PSA's superior usability, resulting in more accurate business data for Sprinklr, which has in turn led to smarter customer implementations globally. Sprinklr was also the…

Centro and FreeWheel Release Two-Way API Integration for End-to-End Digital Media Automation

Linking Basis by Centro with FreeWheel’s Strata Platform for Finance Management  Centro, a global provider of advertising technology, announced the availability of a two-way API integration with FreeWheel, A Comcast Company, to deliver end-to-end digital media automation. The pairing of Basis by Centro, a comprehensive digital media activation and management platform, with FreeWheel’s Strata platform for finance management empowers agencies to maintain strong cash flow by streamlining the reconciliation, billing and…

ActiveCampaign Hires Prominent Marketing and Sales Technology Executives to Continue Ongoing Momentum in Customer Experience Automation

ActiveCampaign, the leading Customer Experience Automation company, today announces two executive hires with a recent history of leading SaaS software growth to the deep technology experience already present on the ActiveCampaign team. Maria Pergolino, former Chief Marketing Officer for Anaplan, joins ActiveCampaign as its first CMO. Senior HubSpot leader, Chris Englund, joins as the company’s Vice President of International Operations. This follows recent announcements highlighting global expansion, strategic partnerships,…

Identity Automation Debuts Enhanced User Interface for Flagship RapidIdentity IAM Solution

Company Enhances Identity Management Solution with Polished UI and Streamlined Workflows Identity Automation, debuted a newly enhanced user interface (UI) for its flagship RapidIdentity solution, the most complete identity and access management (IAM) platform on the market. The enhanced UI is the company's latest milestone in the Identity Automation 2.0 roadmap – a company-wide initiative to scale the business, while emphasizing the execution of product development and integration. The RapidIdentity UI makeover…

Workato and Zendesk Collaborate to Bring Enterprise Automation to Critical Support Processes

Workato, the leading Enterprise Automation Platform, announced a collaboration with Zendesk, Inc. to bring customers enterprise grade integrations and automations between its customers’ key systems and Zendesk. As part of the collaboration, Workato has extended support for the new Zendesk Sunshine CRM with a pre-built connector as well as implemented a limited edition Introduction Package. There is a growing need for enterprises to continue providing better support experiences, a holistic view of customers, and innovative…

OutSystems, Workato, and Persistent Systems Announce Partnership to Accelerate Low-Code Integration and Automation Market

Technology alliance between low-code platform and enterprise iPaaS category leaders aims to meet soaring demand for rapidly integrated solutions and time to value OutSystems, provider of the number one low-code application development platform, and Workato, a platform for intelligent automation, announced a partnership aimed at allowing organizations to rapidly realize innovation, time to value, productivity, and mission-critical objectives through readily available application connectors. Persistent Systems is integral…

CGS Survey Reveals a Blend of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands

Over 70% of US Consumers Are Less Likely to Use a Brand If Customer Representatives Are Unavailable CGS, a global provider of business applications, enterprise learning and outsourcing services, announced findings from its 2019 CGS Customer Service Chatbots & Channels Survey. The results showed that consumers willingness to use AI as a go-to resource is waning as they struggle to have productive interactions. CGS surveyed more than 1,000 U.S. consumers to better understand their preferences around customer service…

Bigtincan Acquires XINN, Adding the Leader in Real Time Document Automation to Its Sales Enablement Automation Platform

The sales enablement leader adds intelligent data driven document automation Bigtincan, the global leader in sales enablement automation, announced the acquisition of Xinnovation, Inc. (XINN) the maker of the XINN SaaS platform that delivers intelligent data-driven document automation and enhanced presentation experiences for global leading enterprise customers, adding to Bigtincan’s existing leadership in sales enablement and adding specific expansion into financial services. Bigtincan provides organizations with a…

Zift Commended by Frost & Sullivan for Developing ZiftONE, a Marketing Automation Tool for Channel Partner Management and Marketing…

Zift Has a Healthy Partner Ecosystem for Easy Integrations and Connections, Making Zift a Hub for All Things Related to Partner Management  Based on its recent analysis of the global marketing automation solutions market, Frost & Sullivan recognizes Zift Solutions, Inc. with the 2019 Global Innovation Excellence Frost Radar Award for building ZiftONE, the only all-in-one platform for channel marketing, sales, and operations. Instead of simply adding partner relationship management, onboarding, sales enablement…

Webscale Launches Cloud Support DevSecOps Automation Tools and Team of Certified Cloud and E-Commerce Experts

Award-winning Support for Online Merchants Helps Deliver Secure, High Performing Storefronts during the Holidays Webscale, the Digital Cloud Company, announced the launch of Cloud Support - on-demand 24x7 support with integrated DevOps and SecOps for e-commerce businesses wanting to augment their automation tools and teams during business-critical events, such as the upcoming Holiday Season, Black Friday, and Cyber Monday sales. Focused on security, Cloud Support gives merchants on-demand access to Webscale’s technology…

Mediaocean and ProVantageX Create Unique Partnership to Bring Seamless Automation to Local TV Buying & Selling

Mediaocean and ProVantageX (PVX) announced the next phase in the integration of their local television media execution tools moving the local TV buying industry towards a more modern approach while maintaining historical needs of the buying process. The integration, which will be live in Q4 of 2019 and available to all Mediaocean Spectra OX and DS clients, allows agencies to begin buys directly in PVX. PVX will then facilitate the planning, estimating, optimizing, negotiating and stewardship of local TV…

Groundbreaking AI-based Software Automation Platform for Chip Development Secures $3 Million Investment

Transforming a slow and expensive development flow to boost R&D productivity 100X and unlock massive growth opportunities Celera Incorporated announced the closing of a $3 Million seed investment to develop and commercialize a revolutionary new AI-based software automation platform to accelerate the development of Analog/Mixed-Signal Integrated Circuits (AMSIC) by 100X.  The AMSIC segment is a $60B slice of the overall $500B IC industry.  Historically its time and resource-intensive R&D workflow has been a…