Extends Collaboration with Avaya A.I.Connect Partner Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and …
Satisfi Labs completes new funding round led by Major League Baseball with participation from Red Light Management
Additional Investment from Strategic Partners Primes Satisfi Labs for Significant Growth in 2019 Satisfi Labs, an AI-powered Knowledge Management Platform, …
Deloitte: More Options Allow US Consumers to Piece Together Personalized Entertainment Experiences
Average US Consumer Subscribes to Three Video Streaming Services Faced with an unprecedented array of digital media sources, American consumers …
Are You Ready to Adapt to these 5 Digital Marketing Predictions?
New technologies are opening the door to new tools that will transform the way digital marketers build strategies and create …
Mail Plus Partners with Wibbitz to Produce Video for Amazon Echo Show
Esteemed British Media Newsbrands Implement Automated Video Creation, Pioneering IoT Devices’ Transition from Audio to Visual Wibbitz, the leading automated …
The Next Wave of CX Messaging Trends (From Those Who Know)
As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) …
NICE Takes Gold and Silver at the 2019 Stevie Awards for NEVA and CXone
Accolades Recognize NICE Employee Virtual Attendant for Innovatively Empowering Collaboration Between the Human and Robotic Workforces and NICE Incontact CXone …
AVIOS Launches Conversational Interaction Conference
Companies Are Increasingly Using AI Tools That Deal with Human Language Dealing with human language automatically – “natural language processing” …
Six Skills Every Digital Marketing Team Needs for 2019
Time flies, technology moves even faster. Scott Brinker’s annual Marketing Technology Landscape super graphic now displays more than 6,800 marketing …
Omnichannel Messaging Specialist Smooch Launches 2nd Annual ‘State of Messaging’ 2019 Report on Conversational Business
Report Combines Insights on the Biggest Conversational Business Trends of the past 12 Months – Including Chatbots, Voice and AI …
Wide-Ranging Gen Z Study Reveals Purchasing Decisions Strongly Influenced by Celebrities, Desire for Uniqueness
Study of Multigenerational Respondents Across Nine Countries Has Important Implications for Retailers and Brands A worldwide study focused on buying …
Comcast And District New Haven Mark Grand Opening Of Comcast Business Innovation Lounge
Partnership Delivers Space for Innovators and Future Technology Leaders at The District Innovation and Venture Center Representatives from District New …
Unika Solves Enterprise Search Challenges With an AI-Powered Intelligent Knowledge Assistant
New AI-Search Assistant Enables Customers to Get Answers and Find Information Within Seconds Unika.ai, the next-generation of Knowledge Management software, …
Urban Airship Acquires Accengage, Extending Its Worldwide Leadership with Unmatched Presence Across Europe
Digital Customer Engagement Company Combines Its Industry-Leading Solution and Customer Base with Europe’s Largest Mobile Engagement Platform to Dominate Global …
ClearCourse Partnership Acquires Membership Software Supplier Silverbear
Platform to Consolidate Membership and Event Management Software Market in the UK Completes Acquisition of Second CRM Solutions Provider ClearCourse …
Top Seven MarTech Trends of 2018
From Kendall Jenner to Colin Kaepernick, 2018 was an eventful year of controversial marketing campaigns. No doubt you’ve seen a …
Salesforce Expands Commerce Cloud With New Platform Tools For Embedding Smart, Personalized, And Connected Shopping Experiences Anywhere
New APIs and Developer Services Empower Brands to Go Beyond Ecommerce Sites and Modernize Every Shopping Experience – Across Apps, …
Rethinking Site Navigation with Chatbots
How many clicks does it take to find the right information on a website? Tons of clicks equals tons of …
Prediction Series 2019: Interview with Noah Jacobson, VP, Corporate Development, TapClicks
What are your predictions for small businesses in 2019? For the last century, the marketing abilities of small businesses have …
IHS Markit White Paper: The Top Technology Trends of 2019
Transformative Technologies Lead to Shifts in How Enterprises Function and How Individuals Live Everyday Life From the potential of 5G, …