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Outdoor Voices Activates The Future of Retail with NewStore

Activewear brand now runs retail operations on iPhone, bringing joy to associates and customers #DoingThings NewStore, the first to provide Omnichannel-as-a-Service, announced Outdoor Voices shops are now running on its platform. The activewear brand introduced the NewStore Omnichannel Platform, which runs exclusively on iOS, in its nine locations across the country to bridge online and in-store shopping experiences. Now, store associates are empowered with iPhone to ensure all customer touchpoints are secure, seamless…

Mutare Unveils Mutare Voice Spam Filter at Cisco Live

Cisco Live, Cisco's annual IT and communications conference, MUTARE, INC. unveiled the Mutare Voice Spam Filter, part of its Mutare Voice call screening and missed call completion product portfolio. Mutare developed the Mutare Voice Spam Filter in response to high demand across all industries for a solution that will stop the increase in the number of robocalls received daily by businesses. "In 2019, fifty percent of all calls to an enterprise will be from a robocaller," said Chuck French, Chief Growth Officer at…

Freshworks’ Freshdesk named a Customers’ Choice in Gartner Peer Insights ‘Voice of the Customer’: CRM Customer…

Cloud-Based Customer Support Platform Lands Important Rating From Professionals Who Have Used It Freshworks Inc., a global innovator in customer engagement software, announced that its Freshdesk software has been designated as Customers' Choice  in the inaugural publication of Gartner Peer Insights 'Voice of the Customer': CRM Customer Engagement Center Market. The company was placed in the Customer Choice zone, based on vetted end-user reviews of several software vendors on the Gartner peer review website gathered during…

DXC Technology 600 Brings Great INDYCAR Racing, “Digital Fan Experience of the Future” to Texas Motor Speedway

As Indianapolis 500 Winner Simon Pagenaud Pilots Team Penske’s Dxc Technology Entry, Company Showcases Innovations That Provide an Immersive Fan Experience “a View Fans Have Never Seen Before” The digital fan experience of the future will be on display during the DXC Technology 600 INDYCAR race at the Texas Motor Speedway this Saturday, June 8. DXC Technology 600 INDYCAR race at Texas Motor Speedway Saturday June 8 features the digital fan experience of the future, with 2019 Indy 500 winner Simon Pagenaud driving DXC Team…

BabbleLabs Raises $14 million Series A Financing from Dell Technologies Capital and Intel Capital to Accelerate Speech Technology

Startup develops advanced speech enhancement, noise reduction and voice analysis solutions for the future of business-critical communications BabbleLabs, a speech technology startup based in Silicon Valley, announced that it has raised Series A financing of $14 million from institutional and individual investors. The round was co-led by Dell Technologies Capital and Intel Capital, with contributions from new investors and all major seed investors. Gregg Adkin from Dell Technologies Capital and Vijay Reddy from Intel Capital…

Block.one Introduces “Voice” to Bring Alignment and Transparency to Social Media

Blockchain-Based Social Media Platform Will Reward and Return Control to Social Media Users Social media is fundamentally broken and is in need of a complete overhaul. Block.one announced Voice, a blockchain-based social media application designed with users of the platform in mind. Voice is a more transparent social media platform for the world, where the value of good content gets circulated right back into sustaining the community, not corporate bottom lines. "The truth is, current social media platforms are…

Dusun Electron Ltd. Announces Far-Field Voice Control Solution for Hands-Free Interactive Experience

Dusun Electron Ltd. will be demonstrating its far-field voice control solution at the 2019 Consumer Electronics Show held in Las Vegas. This new voice control solution enables voice-activated devices to clearly capture voice commands from a distance or even in noisy environments for a hands-free interactive experience. Far-field voice control is becoming an important technology in AI human interaction for numerous applications such as smart TVs, smart speakers, Internet of Things (IoT) in smart homes (gateway, smart home…

Uniserve Announces the Appointment of Owen Morley as Chief Technology Officer

Uniserve Communications Corporation (“Uniserve”) is pleased to announce the appointment of Mr. Owen Morley as its Chief Technology Officer.  Mr. Morley is a former Director of Infrastructure with a passion for technology, starting his career in 1998 with his own web hosting venture.  Owen later joined PEER1 Network as a Network Analyst and honed his skills and technique to quickly manage its Vancouver and Seattle data centres.  He then moved to PlentyOfFish Media, one of the world’s largest online dating sites where he was…

Ricoh Deepens Relationship with Amazon Web Services to Empower Digital Workplaces with Cutting-Edge Voice-Activated Technologies

Technology Giants Unite to Drive Seamless Information Sharing and Accessibility, Establish Pilot Program at an Ivy League University Ricoh announced RICOH Intelligent Voice Control, the result of working with Amazon Web Services (AWS) that delivers intuitive voice-activated controls for Ricoh's intelligent devices, starting with its IM Series of intelligent multifunction printers (MFPs). A pilot program of these MFPs is currently underway at an Ivy League university, leveraging Amazon's AWS Alexa for Business service…

Braze Hires Former Bazaarvoice Executive as CMO, Former Marketo Chairman and CEO to Join Board of Directors

Sara Spivey to Lead the Company's Global Marketing Programs in New Role; Phil Fernandez to Bring Unique Industry Experience to Board of Directors  Braze, the leading global customer engagement platform, announced the appointments of Sara Spivey as chief marketing officer (CMO) and Phil Fernandez to its board of directors effective. "As Braze enters our next phase of maturity, we're bringing on senior leaders who have shown success at every level of high-growth startups," said Bill Magnuson, cofounder and CEO…

Broadvoice Hires Former Google Product Expert Khoi Nguyen as Head of Product

Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, has hired Khoi Nguyen, technology product management veteran, as its head of product to drive product innovation in support of the company's 80% year-over-year growth. Nguyen is an award-winning product executive who comes to Broadvoice from notable brands, including Google, OpenX, and Rubicon Project. "I'm thrilled to introduce and welcome Khoi Nguyen to the team," said George Mitsopoulos,…

WeTransfer Unveils Brand Campaign, “Please Leave,” Reflecting the Relationship Between People and Technology

Celebrating WeTransfer’s Role and Purpose in Supporting Creativity and the Flow of Ideas Without Distractions or Interruptions WeTransfer, the company that supports creativity with an expanding portfolio of tools that move ideas and preserve focus at every stage of the creative process, unveiled its new global brand campaign, called “Please Leave.” The campaign highlights the new reality that digital technologies have often become a distraction from productivity, and the unique role that WeTransfer has in helping people…

TechnologyOne Dials Up Global SaaS Business With RingCentral Cloud Solutions

RingCentral Office, Meetings and Contact Center Solutions Enhance Employee Collaboration and Innovation RingCentral, Inc. a leading provider of enterprise cloud communications, collaboration, and contact center solutions, announced that Australia’s largest enterprise software as a service (SaaS) company, TechnologyOne, has selected RingCentral’s cloud communications platform to streamline customer engagement and connect its global workforce for increased innovation and productivity. The deployment of RingCentral will…

Verint Unveils Groundbreaking New Voice of the Customer Cloud Solution that Combines Digital Leadership and Listening at Scale in the…

Automation Will Enable CX Leaders to Drive Action from a Unified View of Feedback from Across the Entire Customer Journey Verint Systems Inc., The Customer Engagement Company, announced the launch of the industry’s first comprehensive, enterprise-wide view of the voice of the customer, now a cornerstone of its expanding Voice of Customer VoC) strategy. Tailored to serve the unique needs of CX leaders, Verint Unified VoC* provides a complete view of direct, indirect and inferred VoC from across key customer engagement…

Pulse Insights Ranked a Strong Performer in Digital Voice of Customer Specialist Platforms by Independent Research Firm

Earns the Highest Possible Scores in Integrations & Data Sharing Criteria Pulse Insights LLC, a  leading SaaS solutions provider for enterprise marketers, announced that it has been named a Strong Performer in a Forrester research report published today. The Forrester Wave: Digital Voice-Of-The-Customer Specialist Platforms, Q2 2019 examines the current state of digital voice of customer feedback offerings, and evaluates the players that matter most in the space. Forrester recognized Pulse Insights for its…

Yes Marketing Joins Forces with Adobe to Provide Leading Technology Combined with White Glove Agency, Implementation, and Program Management…

Adobe to Power Yes Marketing's Enhanced Technology Capabilities as the Leading Multichannel Marketing Service Provider Evolves Its Offering for Prospective and Existing Customers Yes Marketing announced that it is advancing its relationship with Adobe. The newly enhanced relationship will include a unique value proposition for brands who will benefit from white glove agency, implementation and program management services from Yes Marketing paired with the advanced capabilities of Adobe Campaign, the industry's leading…

Uberall Study: Over 20% Using Voice Search Every Week

Most Are Using Voice Search in Their Home (37%) or Car (34%) Uberall, Inc., the location management solution for businesses competing to attract and win local brick-and-mortar customers, recently released its “Uberall Voice Search Readiness Report 2019,” analyzing 73,000 business locations across SMB, mid-market and enterprise. While analyzing thousands of businesses, Uberall also surveyed 1,000 consumers to find out if and how they were adopting voice search to find local business information. Key findings from the…

Luokung Technology Corp. Announces to Acquire Artificial Intelligence Company

Luokung Technology Corp. (LKCO) ("Luokung" or the "Company"), a leading global spatial-temporal big-data technology company and a leading interactive location-based services company in China, announced that it has signed a stock purchase agreement to acquire 67.36% of Beijing BotBrain AI Technology Ltd and BOTBRAIN AI LIMITED (collectively "BotBrain "). The Company will invest RMB 20 million to BotBrain and will issue 804,162 ordinary shares at USD $7 per share to the former institution investors of BotBrain to obtain…

Humanization of Technology Drives $339 Billion Brand Value Growth in Second BrandZ Top 75 Most Valuable Global Retail Brands Ranking

Amazon Maintains the Title of World's Most Valuable Global Retail Brand Increasing Its Brand Value +91% to $315.5 Billion Innovative use of technology such as artificial intelligence and data analytics has helped e-commerce deliver numerous human benefits, fuelling a 33% growth in brand value for the most powerful players in retail WPP and Kantar unveiled today. The second annual BrandZ Top 75 Most Valuable Global Retail Brands ranking and report – looking at luxury, apparel, retail and fast-food outlets – revealed the…

Mozilla’s Voice Data Crowdsourcing Project Common Voice Launches in Simplified Chinese Mandarin

Mozilla Is Now Supporting Voice Data Collection in Simplified Chinese Mandarin to Build a Publicly Available Voice Dataset for Everyone to Use Mozilla, the non-profit organization behind the Open Source Firefox browser, is excited to announce that Common Voice, its initiative to crowdsource a large dataset of human voices for use in speech technology, has launched in Simplified Chinese Mandarin. Thanks to Mozilla's communities and our deeply engaged language partners people can now donate their voice. Speech…