Oracle Financial Services Global Survey Divulges Consumer Expectations for Digital Banking
67% of the Consumers Surveyed Have Switched to Digital and Become Open to Non-Bank Options
Research from the New Digital Demand in Retail Banking shows that integration of banking needs to be better equipped with a customer’s digital lifestyle. The service should be instant, integrated with social platforms, and most certainly, with data being the driving force.
In their latest report, Oracle has revealed the results of their survey which delved into a customer’s behavior, sentiments, and preferences on the banking…