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Nimble Named Top 3 Most Popular Small Business CRM in Capterra’s Top 20 CRM Roundup

Over 1,300 Customer Reviews Launch Nimble CRM Into Top 3 Placement For Most Popular Customer Relationship Management Software Category Nimble, the Simple, Smart CRM for Office 365 and G Suite — announced that it has been named a Top 20 CRM software product by Capterra, a free online service that helps organizations find the right software. “We believe that CRM is about making it easy for small business teams and professionals to nurture relationships that grow their businesses, which is why we’re committed to building…

Capital Generation Partners Chooses SatuitCRM for Asset Management CRM Solutions

Satuit Technologies, Inc., a global leader in software solutions for Buy Side asset managers, is pleased to announce Capital Generation Partners has chosen SatuitCRM® for the firm’s Client Relationship Management (CRM) platform. “We are excited to have CapGen join our growing list of UK clients in the wealth and institutional sector. The initial implementation is completed and now we are working with the project team to drive adoption among members of the leadership team” Capital Generation Partners is an investment…

SugarCRM Reimagines the Future of Customer Experience

Groundbreaking Management of Time-Aware Data Allows Businesses to Rewind the Past and Forecast the Future to Better Engage with Customers SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, is driving the future of the industry as the only vendor providing customers a complete view of their data, both historical and forward-looking with its time-aware customer experience (CX) platform. The time-aware foundation is one-of-a-kind, recording, storing and making available all the…

Missouri State University Foundation Selects Ellucian CRM Advance Cloud-based Advancement Solution

SaaS Software Will Support a New Campaign Aimed at Improving the On-Campus Experience and Help Advance the University’s Public Affairs Mission and Empower Its Students Ellucian, the leading provider of software and services built to power higher education, announced that Missouri State University Foundation has selected Ellucian CRM Advance to help strengthen and extend engagement with alumni and supporters, and contribute to the fulfillment of the university’s mission. “We are thrilled to begin working with Missouri…

New Innovations Give Business Users Enhanced Flexibility in Veeva CRM

Veeva CRM Dynamic Attributes and Salesforce Lightning Business Apps for Veeva CRM improve team collaboration and productivity 2019 Veeva Commercial & Medical Summit, Europe-- Veeva Systems announced new capabilities that give business users greater flexibility in Veeva CRM for improved collaboration and productivity. Salesforce Lightning Business Apps for Veeva CRM will give users a personalized experience with functionality based on different roles and tasks. Veeva CRM Dynamic Attributes allows business users to…

Sealing Documents in CRM/ERP with Blockchain for Data Integrity

Connecting Software, a Provider of Synchronization and Integration Software and Cryptowerk, a Data Integrity Company Have Released a New Solution That Seals Documents in Standard Business Software Using Blockchain Technology Connecting Software, a provider of synchronization and integration software and Cryptowerk, a data integrity company have released a new solution that seals documents in standard business software. Smart Stamp Document Sealing with Blockchain Technology is a simple product add-on embedded in any…

‘Artificial Impact’: Only 12% of CRM Users Actually Use an AI-Based Tool

Research Finds That Three out of Four CRM Users Want More out of AI and Are Willing to Switch to Get It Freshworks Inc., the customer engagement software company, announced research that reveals broad dissatisfaction with the latest artificial intelligence (AI) and machine learning (ML) available in today's CRM solutions. The commissioned research, conducted by Dynata, found that only 12% of CRM users actually use a specific AI-based tool, and only 11% say AI in their CRM allows them to focus on high-value customers.…

Why You Should Be Syncing Your Marketing Tools and Your CRM

There is a strong likelihood that your Sales and Marketing departments run on dozens, if not hundreds, of software systems. In fact, according to the latest data from Netskope, the average Marketing department at an enterprise-level company uses more than 120 Cloud services. While some of the leading software tools share integrations, many industry-specific tools don't have the APIs and integrations needed to share data across an entire Marketing stack. For example, your Marketing Automation tool might believe a lead is…

Salesforce Announces Customer 360 Truth a Single Source of Truth for Every Customer Across the World’s #1 CRM

Customer 360 Truth Is a New Set of Capabilities That Allow Companies to Connect, Authenticate and Govern Customer Data and Identity Across Salesforce Salesforce, the global leader in CRM, introduced Customer 360 Truth, a new set of data and identity services that enable companies to build a single source of truth across all of their customer relationships. Customer 360 Truth connects data from across sales, service, marketing, commerce and more to create a single, universal Salesforce ID for each customer. All of a…

CMOs Asked for Voice Call Integration with CRM. Salesforce Delivers It with a Touch of AI.

Martech Leader Salesforce Announced Service Cloud Voice to Sync Voice Calls and Digital Channels into CRM Data Salesforce's latest product launch would put any Customer Success agent on a high. Salesforce customers can now leverage Salesforce CRM to harness voice call data and analytics for their marketing and sales campaigns. The new Cloud platform is laced with new-age capabilities, including AI recommendations, speech-to-text transcription, omni-channel Customer Intelligence connected to the Salesforce CRM.…

ZINFI Partners with SugarCRM to Launch Advanced, Fully Integrated CRM-PRM Solution

New solution allows enterprises to integrate partner systems of record and single sign-on, achieve seamless record flow and centralized reporting functions ZINFI Technologies, Inc., a company leading the definition and creation of Unified Channel Management (UCM) solutions and a leader in through-channel marketing automation and partner relationship management (PRM), and SugarCRM Inc., the company that helps organizations deliver exceptional customer experiences, today announced that they have a fully integrated CRM-PRM…

LinkedIn Sales Navigator Adds New Feature ‘Data Validation’ to Sync with CRM Data

Yesterday, LinkedIn announced the launch of their new sync-with-CRM data feature. This new feature is called Data Validation. This will help current Salesforce CRM and Microsoft 365 customers to connect their Sales Navigator with the rest of the B2B Sales stack. In short, LinkedIn Sales Navigator will become CRM’s best friend. What is LinkedIn's Data Validation? Sales Navigator's Data Validation feature links LinkedIn data to your existing CRM, enabling B2B Sales teams to identify pipeline quality and validate the…

Volly CRM Recognized by Leading Tech Publication

Volly, an industry-leading provider of SaaS-based Marketing Automation, CRM and POS solutions for banks and mortgage companies, was recognized by MyTechMag as one of the most promising CRM solution providers for 2019. MyTechMag’s top-10 list identifies the CRM providers “who have the capability to transform organizations with their best-of-breed solutions.” The technology-focused publication targets the business world’s leading decision-makers and influential executives. Marketing Technology News: TTEC to Celebrate…

Leading SugarCRM Partners Join Forces to Form Global SugarCRM Powerhouse

Faye Business Systems Group and Intelestream merge to bring more resources to mid-market and enterprise customers. One of the largest SugarCRM Global partners, Faye Business Systems Group, announced the merging of Chicago based Intelestream, another top SugarCRM partner, into their organization to solidify their position as a leader in the SugarCRM, Customer Experience, and Financial Software space. With offices around the US as well as in Europe and South America, the combined entity will provide a vast array of…

X2CRM Lands on Gartner’s 2019 Magic Quadrant for CRM Lead Management

X2CRM's Second Magic Quadrant in 2019 Highlights Marketing and Sales Synergy X2Engine, Inc. announced that its flagship product, X2CRM, was recognized for the first time in Gartner, Inc.'s 2019 Magic Quadrant for CRM Lead Management. Gartner evaluated X2CRM and 14 other Lead Management technology vendors for the report, which is aimed at helping application buyers choose the lead management solution that best meets their requirements. Gartner defines CRM lead management as "the process of capturing leads, tracking…

Really Simple Systems CRM Launches VoIP Telephony Integration

Leading cloud CRM vendor, Really Simple Systems, has announced the release of a VoIP integration development for its software. This is the fourth CRM enhancement released by the company in the last month and more are planned to follow. The VoIP integration enables incoming calls to be automatically matched to a client's CRM records, displaying the appropriate Contact or Account record to the call operator. This gives immediate visibility of the caller's details and their account history. Marketing Technology News:…

Turn Small Business Saturday Traffic into Future Sales: Five Ways the Right CRM Can Help

The holidays are just around the corner and for many small or mid-sized businesses (SMBs) that means the potential for big sales. Small Business Saturday (held the day after Black Friday) has become a beacon, driving shoppers to seek out and support local small businesses while on the hunt for the perfect gift. In fact, Small Business Saturday continues to grow more popular each year, with 2018 posting records in both participation and spend with 104 million shoppers spending $17.8 billion. These numbers are astounding—and…

WorkWise Announces Release of OnContact CRM 10.6

Workwise, a Leading ERP and CRM Software Application Developer, Announced the Release of Oncontact CRM 10.6. WorkWise, a leading ERP and CRM software application developer, announced the release of OnContact CRM 10.6. The latest release builds upon its predecessor, OnContact CRM 10.5, with the inclusion of numerous customer service enhancements designed to help manage and resolve customer inquiries and issues, deliver accurate solutions, maximize productivity and share product information and instructions among departments…

Top 5 Best CRM Software Tools in Abu Dhabi, Dubai for 2020

Let’s start with some background info on what is CRM (customer relationship management). This software enables businesses to build closer customer relationships and enhance Retention and Sales by conducting effective conversations with consumers and prospects. Companies can engage in meaningful and personalized interactions with their customers to boost profitability. In this article, we provide details about the features and benefits of the top 5 CRM software tools in Dubai. CRM software consolidates all relevant…

Zeta Global Continues Investment in CRM Division with Hire of Rob Lentz as SVP Enterprise Operations

Rob Will Report to CRM President David Allen to Drive Further Productivity and Margin for Zeta's Growing CRM Client Base Zeta Global, a data-powered marketing technology company that helps brands acquire, grow and retain customer relationships, announces the addition of Rob Lentz as Senior Vice President Enterprise Operations within Zeta's CRM division. Lentz will be based in Zeta's New York office. Lentz, a veteran software service executive for over 25 years, joins Zeta from Velan Ventures where he…