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Australian BI Startup Acterys Grows Customer Numbers 400%, Delivers Under-Budget Analytics

Acterys is challenging market leaders with a new breed of cost-effective cloud solutions based on Microsoft technologies When business analytics startup Acterys was named among the top four technologies in the market by the US Association for Analytics & Planning (AFP), it may have come as a surprise to their multi-billion dollar competitors, but it certainly wasn't a surprise for their clients. Acterys launched in 2017, introducing a cloud-based solution that provides businesses with insights and forward-facing…

KAR Global Improves Customer Service and Operational Efficiency with Workflow Solution from Five9 and ServiceNow

Automotive remarketing leader improves customer satisfaction, solves customer issues, and avoids business disruptions Five9, Inc., the leading provider of the intelligent cloud contact center, announced that global vehicle remarketing and technology solutions provider, KAR Global, deployed Five9 and ServiceNow to improve customer service and streamline operations. KAR Global’s unique end-to-end platform provides buyers and sellers across the global wholesale used vehicle industry with innovative, technology-driven…

Waypoint TV Taps Wurl’s Video Distribution and Monetization Services to Deliver its Network to New Platforms

Wurl, the leading provider of streaming video distribution and advertising services for connected TV (CTV), announced that it is powering the delivery of Waypoint TV, a go-to destination for fishing, hunting and outdoor enthusiasts, to Samsung TV Plus. By joining the Wurl Network, Waypoint is making its more than 1,000 hours of fishing and hunting shows and films from over 70 top producers more accessible to its community of millions of viewers. Leveraging Wurl's video distribution expertise, Waypoint's extensive catalog…

Africa’s Fertile Mobile Landscape Gives Rise To Vast Data Fields To Grow Customer Insights And Offer Innovative Services

New CMO Council Research Finds Regional Telcos in Strong Position to Leverage Mobile Consumer Data to Harvest New Revenue Streams from Valued Services Known as a land rich in minerals, the African continent has a new source of economic growth and wealth to mine: mobile customer data. Mobile wireless network operators (MNOs) have a big opportunity to unearth device user insights and deliver innovative data services that can advance socio-economic value, democratic participation, and entrepreneurial vitality among a vast…

Arc’teryx Partners with Kount to Rethink Fraud Prevention and Deliver Personalized Customer Experiences

Arc’teryx elevates the eCommerce shopping experience while advancing adaptive AI-driven fraud prevention and strategic revenue growth Kount, the leading AI-driven fraud prevention solution, announced that Arc’teryx, a global company specializing in technical high-performance apparel, has selected the Identity Trust Global Network to upgrade its fraud prevention and expand into new geographies while providing a frictionless and highly personalized experience for “pro” customers. “By customizing its policies around…

Verint Receives Top Scores for WFO Customer Satisfaction in New Market Report

For the Thirteenth Consecutive Year, Verint Named a Leader in Contact Center WFO Market; Ranked First in Customer Satisfaction for Product Capabilities; Earns Top Ranking as Quality Management Market Share Leader Verint Systems Inc., The Customer Engagement Company, announced it has been recognized for the thirteenth consecutive year as a leader in workforce optimization (WFO) in DMG Consulting LLC’s new 2019/2020 Workforce Optimization Product and Market Report*. Verint is the only featured vendor to receive a perfect…

Nordisk Film Cinemas Selects Selligent Marketing Cloud to Drive Personalized Customer Engagements Across Web, Email, Mobile and Social

Selligent Marketing Cloud (Selligent), the intelligent omnichannel marketing and experience cloud platform, announced leading Nordic entertainment company, Nordisk Film Cinemas, as a client. Nordisk Film Cinemas (part of Egmont Group) will use Selligent to automate omnichannel digital marketing campaigns, enabling it to personalize and optimize the millions of communications sent to its cinema guests across Denmark, Norway and Sweden. Marketing Technology News: Domain, Oroton, Vend, Yellow and Athena Home Loans Among ANZ…

OSL Exchange Public Launch: Single Platform Login for Asia’s Most Secure and Compliant Digital Asset Exchange with Institutional-Grade…

OSL, Asia's leading digital asset platform and member of BC Group (stock code 863 HK), announced it has publicly launched OSL Exchange, its best-in-class digital asset exchange designed for professional traders. Customers of OSL Exchange will benefit from a single platform login and central dashboard that allows use of OSL's market-leading OTC trading, brokerage, intelligent Request for Quote (iRFQ) technology, and insured custody and wallet services. Marketing Technology News: TEKLYNX Awarded 2020 Stevie® for Historic…

Cross-Platform Consistency Is Key for eCommerce Jewellers in 2020

Jewellers should work to establish greater consistency across all of their sales channels this year to take full advantage of the ongoing shift to online shopping in the luxury goods sector, a prominent digital expert has suggested Speaking at a panel event hosted by Diginius at Google’s St Giles HQ in London on 20 February, Champions (UK) plc’s Digital Director, Amad Tababa told the UK jewellery industry’s leading lights that integrating their platforms will not only deliver a better customer journey but also increase…

Bounteous Wins Big at the 2020 Stevie Awards for Sales & Customer Service

Sweeps individual and team recognition at 14th annual premier business awards Bounteous, an insights-driven digital experience agency, announced a total of seven wins at the 2020 Stevie Awards for Sales & Customer Service. Created in 2002, the Stevie Awards are the world's premier business awards. Marketing Technology News: Domain, Oroton, Vend, Yellow and Athena Home Loans Among ANZ Companies To Embrace Segment in 2019 The Stevie Awards winners were unveiled February 28 at Caesars Palace in Las Vegas. Bounteous…

TEKLYNX Awarded 2020 Stevie® for Historic Customer Service Achievements

TEKLYNX International, the world’s leading barcode and RFID labeling software developer and solutions provider, announced the TEKLYNX Customer Support Center was awarded a Silver Stevie® for its notable customer service achievements in the 14th annual Stevie® Awards for Sales & Customer Service. This is the third consecutive Stevie Awards win for the TEKLYNX Customer Service Department, which consistently strives to raise the level of service and support for its customers in order to help global brands Barcode…

Alder Home Security Selects PX to Centralize Customer Acquisition Efforts

PX Private Marketplaces seen as key to long-term customer acquisition growth strategy PX, the leading platform for customer acquisition, today announced an agreement with Alder Holdings, LLC to centralize Alder’s customer acquisition activity and online publisher relationships through the PX platform. Alder will utilize PX Private Marketplaces to purchase leads and calls, to create efficiencies, and strategically grow their customer base. Under the agreement, PX Private Marketplaces will allow Alder to maintain its…

SheerID Expands Identity Marketing Platform with Worldwide Employment Verification

Company also announces the addition of global Age Verification for young adults and seniors, enabling brands to identify and acquire hundreds of consumer tribes around the world SheerID, the identity marketing platform used by hundreds of leading brands, launched Employment Verification today in 191 countries, enabling brands, for the first time, to instantly identify and acquire new customers through corporate partner discounts worldwide. Now brands can confidently and securely identify and reward employees of partner…

LiveRamp Launches Safe Haven to Enable Data Partnerships

New Product Gives Global Brands, Publishers a Competitive Edge through Transparent, Secure Data Collaboration LiveRamp, the trusted platform that makes data accessible and meaningful, launched LiveRamp Safe Haven—a new platform that enables secure, permission-enabled data sharing for brands and their partners. LiveRamp Safe Haven enables omnichannel data and audience collaboration in a neutral, permission-controlled, privacy-first environment to ensure the safety and security of data while delivering the highest…

Insight Partners Completes Acquisition of Cloud Data Management Leader Veeam for a Value of $5 Billion

Acquisition focused on accelerating Veeam's growth and extending the company's leadership position in the U.S. market Veeam Software, the leader in Backup solutions that deliver Cloud Data Management™, announced that Insight Partners has completed its acquisition of the company, which was announced on January 9, 2020, at a valuation of approximately $5 billion. Following an investment from Insight Partners at the beginning of 2019, the acquisition of Veeam, the clear market leader with over $1 billion in annual sales and…

eMaint is Recognized as a 2020 Gartner Peer Insights Customers’ Choice for Enterprise Asset Management Software

The Gartner Peer Insights Customers' Choice Distinction Is Based on Feedback and Ratings from End-User Professionals Who Have Experience Purchasing, Implementing and/or Using the Product or Service Fluke Reliability is excited to share that eMaint, part of the Fluke Reliability family of maintenance and reliability tools, software, and services, has been named a 2020 Gartner Peer Insights Customers’ Choice for Enterprise Asset Management (EAM) Software. eMaint is Recognized as a 2020 Gartner Peer Insights Customers’…

BC Platforms Appoints Board Member Karen Tay Koh to Accelerate Asia Growth

BC Platforms, a world leader in providing powerful genomic data management and analysis solutions, announced the appointment of Karen Tay Koh to its Board. Singapore-based Karen, who has extensive experience and networks in finance, healthcare and education, will work closely with the company's recently established Singapore-based entity to support the Company's activities in the Asia Pacific region, including China. BC Platforms' Asia strategy includes a strong precision medicine focus both in healthcare delivery, as…

Acuant Expands Trusted Identity Platform Bringing More Ways to Transact on the Web/HTML

Acuant, a leading global provider of identity verification solutions, announced new technology for advanced passive liveness test in Acuant FaceID biometric facial recognition and Acuant WebID for instant identity verification on the web, strengthening the platform’s omnichannel solutions. Advanced passive liveness and WebID bring what you expect from Acuant, speed and accuracy for superior identity proofing. Acuant’s Trusted Identity Platform allows for simple, secure and trusted transactions across any channel (on premise…

Customers on G2 Crowd Recognize LastPass, GoToMeeting, GoToWebinar, Jive, Grasshopper and Rescue with Top-tier Reviews for Winter 2020

Products from all three business units at LogMeIn named leaders LogMeIn, Inc. announced that three of its Unified Communications and Collaboration (UCC) products, one Identity and Access Management (IAM) product and one Customer Engagement and Support (CES) product have been named leaders in G2 Crowd’s latest Winter 2020 Grid® reports — which reflect unbiased peer-to-peer reviews by verified users on leading software solutions. Within LogMeIn’s UCC GoTo suite of products, Jive was ranked first in the Small-Business…

Odaseva Empowers Data Protection and Compliance With Three Key Leaders Achieving the Coveted Salesforce Certified Technical Architect…

Company Differentiates Itself from the Competition with Several Members of its Team Reaching the Pinnacle of Salesforce Certification Odaseva, the unified cloud data protection, compliance and operations platform for enterprises running Salesforce as a business-critical application, announced that three people within company leadership have achieved the pinnacle of Salesforce certification known as the Salesforce Certified Technical Architect (CTA), including its CEO and Founder, Sovan Bin, who was one of the first…