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AVOXI Integrates Salesforce, Dynamics and Zoho Into Their Cloud Communications Platform

AVOXI, the leading cloud communications platform specializing in contact center and virtual number solutions, recently announced their ability to integrate must-have technologies like CRM into their contact center platform. Empowering support and sales teams to provide exceptional customer interactions, AVOXI is simplifying how contact centers manage their day to day workflows. Enterprise customers can now pull in important customer information directly into their web phones, automatically log tedious tasks like call…

Acronis Lauded by Frost & Sullivan for its Breakthrough Integrated Data Protection

Acronis Cyber Protect's integration of backup, disaster recovery, anti-malware, and management features creates capabilities that are not available in competing solutions Based on its recent analysis of the North American data protection market, Frost & Sullivan recognizes Acronis with the 2020 North American New Product Innovation Award for Acronis Cyber Protect, the first integrated cyber protection product – combining data protection, cybersecurity and management capabilities. Acronis Cyber Protect combines data…

Mindful Chef Selects the Vonage Contact Center to Transform Customer Experience

 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that healthy recipe box company, Mindful Chef, has chosen the Vonage Contact Center to better serve its customer-base following a 452 percent increase in customers. With more than 123,000 customers, Mindful Chef delivers pre-portioned ingredients and fresh meat, fish and produce sustainably sourced from small award-winning British farms. Mindful Chef enables customers to cook nutritious meals in…

Multi Channel Marketing: Increasing Customer Engagement and Lowering Customer Acquisition Cost

Request a FREE proposal to gain in-depth insights Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems has announced the completion of its recent engagement that sheds light on the importance of multi channel marketing and explains how it helped a medical devices manufacturer to increase customer engagement and lower customer acquisition cost. The case study aligns perfectly with Quantzig’s commitment to helping its clients transform business…

Sequire Shows Significant Revenue Growth, Platform Exceeds 500,000 Investors And Traders

SRAX, Inc., a digital marketing and consumer data management technology company, announced its investor intelligence and communications platform, Sequire, has surpassed 500,000 active investors and traders while sales have exceeded $2.5M in Q2 2020. Sequire has shown rapid growth since its launch in early 2019, growing its client base to over 75 publicly traded companies in the U.S. and Canada. The issuers on the platform have an aggregate of 500K+ investors and traders. Through Sequire, public companies can monitor retail…

New Optimal IdM Logo Testifies To Growth and Customer Service Commitment

New logo represents the Optimal IdM customer commitment to remain innovative and nimble through technology development and value-added partnership growth Optimal IdM, a leading provider of Identity and Access Management (IAM) solutions, has unveiled a new logo designed to reflect the company’s growth, strengths and rich heritage. “Over the past nineteen years, we have seen the Identity and Access Management (IAM) space evolve into four key business areas: authorization, assurance administration, and analytics,” said Larry…

Earth Class Mail Launches New Pricing to Offer Customers Even More Value, Welcomes New Leadership

Online service for accessing postal mail announces updated pricing, delivers more value to its customers and welcomes a new leadership team Earth Class Mail, an online service for accessing postal mail, announced updated pricing to deliver more value to its customers and welcomed a new leadership team. Over 50,000 individuals and businesses have used Earth Class Mail to reduce the burden of managing paper mail. “Earth Class Mail has given us enhanced control and security of our postal mail,” said Jay Ackerman,…

Dynatrace Delivers Premium High Availability for Webscale Managed Customers

New offering assures uninterrupted advanced observability across globally distributed data centers for security and compliance-sensitive organizations Software intelligence company Dynatrace announced the addition of a new Premium High Availability deployment option for Dynatrace® Managed, its unique managed offering that seamlessly extends Dynatrace’s SaaS architecture to hybrid clouds. Organizations using Dynatrace Managed in a single region, and those using Dynatrace SaaS, have always had uninterrupted advanced…

Mindful Chef Selects the Vonage Contact Center to Transform Customer Experience

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation,  announced that healthy recipe box company, Mindful Chef, has chosen the Vonage Contact Center to better serve its customer-base following a 452 percent increase in customers. With more than 123,000 customers, Mindful Chef delivers pre-portioned ingredients and fresh meat, fish and produce sustainably sourced from small award-winning British farms. Mindful Chef enables customers to cook nutritious meals in under 30…

KDDI America Has Selected Infobip As Its Cloud Communications Platform

Partnership Enables Enterprise-Wide Customers Access to Digital Transformative Communications & Rich Media Experiences KDDI America, a subsidiary of “KDDI Corporation”, a Fortune Global 500 company with three datacenters in the U.S., announced it has partnered with Infobip, a global cloud communications company that provides messaging solutions for advanced customer engagement, identity authentication and security. As the demands for digital customer experiences expand, KDDI America’s strategy is to enable digital…

Omniconvert Is Launching REVEAL, the First Customer Value Optimization Software Available to Shopify Merchants

Shopify Merchants Can Now Become Customer-Centric: REVEAL, by Omniconvert, is now available in the Shopify AppStore According to the Harvard Business Review, "Acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. Increasing customer retention rates by 5% mean an increase in profits by 25% to 95%." REVEAL is a Customer Value Optimization (CVO) tool that serves as a unique source of truth about the customers of online retailers. They can understand their best and worst…

DataRobot Expands Partnership with Snowflake, Joins Snowflake Partner Connect

Customers deriving massive ROI from Elite partnership DataRobot, the leader in enterprise AI, today unveiled an expanded partnership with Snowflake, the cloud data platform, which includes an integration with Snowflake Partner Connect. Building on DataRobot’s existing integration Building on DataRobot’s existing integration with Snowflake, the new inclusion in Partner Connect will accelerate time-to-value for joint customers. DataRobot also announced it achieved Elite status as part of the new Snowflake Partner Network.…

Quantifind Joins the Snowflake Data Marketplace

Quantifind announced today that it is joining the Snowflake Data Marketplace, enabling financial services customers of Snowflake's cloud data platform to seamlessly run customer and counterparty risk assessments in a private, secure, and efficient manner. Quantifind's proprietary cloud-enabled technology uses a combination of public-domain data sources, best-in-class entity resolution, and predictive risk typology models to build accurate risk profiles on the fly for individuals and organizations alike. In this…

ORock Technologies Introduces Cloud Storage with No Data Egress Fees

HPE-Based Object and Block Storage Deliver Enhanced Security and Cost Predictability ORock Technologies, Inc. introduced a suite of Cloud Storage as a Service solutions for commercial organizations and government agencies. ORock developed its cloud-based storage portfolio in conjunction with Hewlett Packard Enterprise (HPE) using HPE GreenLake to deploy secure, high-performing infrastructure and storage solutions as-a-Service, including HPE ProLiant Servers, HPE Apollo Systems, and HPE 3PAR Storage. Marketing…

IntelePeer Launches Managed Solutions Offering to Accelerate Customer Adoption and Deployment

Enterprise customers can leverage IntelePeer expertise to deploy communications-enabled workflows, advanced AI capabilities, and analytics with Atmosphere® CPaaS IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced today the availability of Atmosphere Managed Solutions, a full-service program that assists customers with creating self-service and omni-channel customer experiences through workflow automation, artificial intelligence, and advanced analytics. Industry leaders are investing…

Seclore Achieves SOC 2 Compliance and Enhances Data Privacy for GDPR

Seclore, the only automated Data-Centric Security Platform, announced today that it had completed SOC 2 Type 1 and Type 2 certification. As more companies in highly regulated industries start using Seclore's cloud service, the need for trust, transparency, and independent validation of security controls becomes crucial. The SOC 2 certification validates that ‘Seclored’ data stored or shared by enterprises, is protected with the most stringent requirements. "Security has always been paramount to Seclore because organizations…

Acqueon Introduces Breakthrough Mutual Identity Verification Solution for Trusted Customer Engagement

Acqueon Identity increases dramatically right party contact and outreach performance Acqueon, a leading conversational engagement software company, introduced Acqueon Identity, a breakthrough solution enabling brands and consumers to authenticate each other. Acqueon Identity leverages components of Journey’s innovative Trusted Identity technology and uses smartphone onboard biometrics, facial recognition, and existing mobile apps combined with any enterprise offboard biometrics to enable trusted communications with…

Rubrik Finds Almost Half of Organizations Struggle with Data Management Deficiencies

New study reveals that an enterprise-wide data management platform is essential for data-driven organizations to gain or maintain competitive advantage Rubrik, the Cloud Data Management Company, announced the results from an IDC White Paper study, commissioned by Rubrik, to evaluate the magnitude of the data sprawl problem and how IT organizations are prepared to deal with it. The white paper finds that more than 80% of IT leaders surveyed by IDC identify data sprawl as one of the most critical problems their organizations…

Databricks Introduces Delta Engine and Acquires Redash to Bring Performance and Ease-of-Use to Cloud Data Lakes

New Capabilities Help Data Teams Build a "Lakehouse" for Unified Data Analytics Databricks, the data and AI company, announced the availability of Delta Engine and the acquisition of Redash. These new capabilities make it faster and easier for data teams to use its Unified Data Analytics platform for data science, machine learning, and a broad range of data analytics use cases. Delta Engine is a high-performance query engine on cloud data lakes and Redash is an open source dashboarding and visualization service for data…

New Openmarket Platform Helps Companies Transform CX Strategies Effortlessly

indigo offers businesses emerging from lockdown a simpler, intelligent and more insightful way to communicate with their customers in the moments that count indigo by OpenMarket uses AI, automation and insights to help brands deliver easy and reliable mobile messaging campaigns. New branded messaging functionality and advanced spam and smishing filters enhance customer experience (CX) and security.  During a climate of uncertainty, where customers are in need of a trusted means of obtaining information and new…