MarTechSeries
MarTechSeries
  •  

  • Home
  • News
  • Interviews
    • MarTech Interview Series
      • MarTech Interview with David Turner, CMO & Chief Customer Officer at Sidetrade
        MarTech Interview with David Turner, CMO at Sidetrade
      • MarTech Interview with Hugh Fletcher, Global Head of Consultancy and Innovation at Wunderman Thompson Commerce
        MarTech Interview with Hugh Fletcher, Global Head of Consultancy and Innovation at Wunderman Thompson Commerce
      • MarTech Interview with Parker Morse, Founder and CEO at H Code
        MarTech Interview with Parker Morse, Founder and CEO at H Code
      • MarTech Interview with Dennis Becker, Chairman and CEO at Mobivity
        MarTech Interview with Dennis Becker, Chairman and CEO at Mobivity
      • MarTech Interview with Steve Gershik, CMO at inRiver
        MarTech Interview with Steve Gershik, CMO at inRiver
    • Tech Bytes
      • TechBytes with Brice Chambraud, Managing Director at Blackbird.AI
        TechBytes with Brice Chambraud, Managing Director at Blackbird.AI
      • Prediction Series 2019: Interview with Scott Webb, CEO at Avionos
        Prediction Series 2019: Interview with Scott Webb, CEO at Avionos
      • TechBytes with Robert McGovern, CEO at PreciseTarget
        TechBytes with Robert McGovern, CEO at PreciseTarget
      • TechBytes with Daniel Winterstein, Co-Founder at Good-Loop
        TechBytes with Daniel Winterstein, Co-Founder at Good-Loop
      • TechBytes with Priya Patel Dockerty, Marketing Director UKI and Nordics at Magnolia
        TechBytes with Priya Patel Dockerty, Marketing Director UKI and Nordics at Magnolia
    • Fireside Chats
      • Fireside Chat with Brandon Logsdon President and GM, Marketing Cloud Solutions at PDI
        Fireside Chat with Brandon Logsdon President and GM, Marketing Cloud Solutions at PDI
      • Fireside Chat with Mike Davie, CEO at Quadrant
        Fireside Chat with Mike Davie, CEO at Quadrant
      • Fireside Chat with Mitch Ratcliffe Marketing Expert at Metaforce
        Fireside Chat with Mitch Ratcliffe, Marketing Partner at Metaforce
      • Fireside Chat with James Ontra, Co-Founder, Shulffrr
        Fireside Chat with James Ontra, Co-Founder at Shufflrr
      • Fireside Chat with Cameron Church
        Fireside Chat with Cameron Church
  • Insights
    • Columnists
      • Social Selling Is Risky Business: How to Mitigate the Dangers
        Social Selling Is Risky Business: How to Mitigate the Dangers
      • How Can Marketing Team Up with Sales on Personalization’s ‘Last Mile’?
        How Can Marketing Team Up with Sales on Personalization’s ‘Last Mile’?
      • Why GDPR Changes Everything … for the Better
        Why GDPR Changes Everything…for the Better
      • A-Z Glossary For Good TV Marketing - Part 3
        A-Z Glossary For Good TV Marketing – Part 3
      • A-Z Glossary For Good TV Marketing - Part 2
        A-Z Glossary For Good TV Marketing – Part 2
    • Guest Authors
      • Predictions Series: Top 10 Trends in Digital Advertising in 2020
        Predictions Series: Top 10 Trends in Digital Advertising in 2020
      • 10 Terrible Ways to Start a Presentation
        10 Terrible Ways to Start a Presentation
      • Top 5 Best SEO Service Agencies in Dubai
        Top 5 Best SEO Service Agencies in Dubai
      • Social Selling Is Risky Business: How to Mitigate the Dangers
        Social Selling Is Risky Business: How to Mitigate the Dangers
      • Ad Fraud: The New Way to Launder Money
        Ad Fraud: The New Way to Launder Money
    • Staff Writers
      • 75 Inspiring Martech Leaders Who Are Prepared for 2020
        75 Inspiring Martech Leaders Who Are Prepared for 2020
      • Tech Fraternity Finds Inspiration in Sundar Pichai's Promotion as the New CEO of Alphabet
        Tech Fraternity Finds Inspiration in Sundar Pichai’s Promotion as the New CEO of Alphabet
      • Uberflip's SnapApp Acquisition Welds Personalized Content with Lead Qualification
        Uberflip’s SnapApp Acquisition Welds Personalized Content with Lead Qualification
      • Fan-tastic FC Barcelona and 80 Million Instagram Followers: What Every Marketer Should Learn from Rakuten Arena's Omnichannel Media Marketing
        Fan-tastic FC Barcelona and 80 Million Instagram Followers: What Every Marketer Could Learn from Rakuten Arena’s Omnichannel Media Marketing
      • What Louis Vuitton (LVMH) Buying Tiffany & Co. Means for Retail Marketing
        What Louis Vuitton (LVMH) Buying Tiffany & Co. Means for Retail Marketing
  • MarTech Radar
    • MarTech RADAR
    • Marketing Automation
    • Data Management Platforms
    • Content
    • Social Media Platforms
    • Analytics
    • B2B Commerce
    • Personalization
  • Resources
  • Events
Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages

More results...

Search Results for: Customer service

TripAdvisor Offers New Custom Wi-Fi Service to Help Restaurants Add Value to Their Customers, Market Their Business and Collect More Reviews
Email Marketing

TripAdvisor Offers New Custom Wi-Fi Service to Help Restaurants Add Value to Their Customers, Market Their Business and Collect More Reviews

Businesses Using New Service See Up to 70% More TripAdvisor Reviews TripAdvisor, the world’s largest travel platform, announced the availability …

PRNewswireAugust 22, 2019, 12:08 pmAugust 22, 2019 0 584
2019 Customer Sales and Service World Awards Recognizes Makers Nutrition
B2B Commerce, Customer Service

2019 Customer Sales and Service World Awards Recognizes Makers Nutrition

Makers Nutrition and other Customer Sales and Service World Awards® Winners will be Honored at the 2019 SVUS Red Carpet …

PRNewswireAugust 9, 2019, 8:02 pmAugust 9, 2019 1 456
Brainshark Wins in Customer Sales and Service World Awards for Improving Sales Coaching with Artificial Intelligence
Sales Enablement

Brainshark Wins in Customer Sales and Service World Awards for Improving Sales Coaching with Artificial Intelligence

Brainshark’s AI-Powered Machine Analysis Engine Helps Companies Create a More Confident, Better-Prepared Sales Force Brainshark, Inc., delivering SaaS-based sales enablement …

PRNewswireAugust 8, 2019, 4:29 pmAugust 8, 2019 0 530
Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs
Customer Experience Management

Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs

Integrated Contact Center solution will help maximize performance, profit and productivity for sales and service organizations globally, while improving customer …

Business WireAugust 8, 2019, 4:00 pmAugust 8, 2019 0 479
Slingshot Raises $2.4 Million Seed Round to Improve Customer Engagement and Sales Conversion for Home Services Providers Through 24/7 Omni-Channel Support
Customer Experience Management

Slingshot Raises $2.4 Million Seed Round to Improve Customer Engagement and Sales Conversion for Home Services Providers Through 24/7 Omni-Channel Support

Customer Engagement Company Uses Proprietary Software and Decentralized, US-Based Agents to Improve Customer Satisfaction and Sales Closing Rate Slingshot, the …

Business WireAugust 1, 2019, 3:03 pmAugust 1, 2019 0 385
Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs
CRM, Customer Experience Management

Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs

Integrated Contact Center Solution Will Help Maximize Performance, Profit and Productivity for Sales and Service Organizations Globally, While Improving Customer …

PRNewswireJuly 31, 2019, 1:31 pmJuly 31, 2019 0 437
SoftServe Extends Amazon Web Services Offerings to Customers
B2B Commerce

SoftServe Extends Amazon Web Services Offerings to Customers

Relationship expansion helps media enterprise customers transition legacy systems and workflows to the cloud SoftServe, a leading digital authority and …

PRNewswireJuly 29, 2019, 9:50 pmJuly 29, 2019 0 409
Zendesk Expands Amazon Web Services Support to Make Customer Data More Actionable
Customer Experience Management

Zendesk Expands Amazon Web Services Support to Make Customer Data More Actionable

Zendesk, Inc. announced the Zendesk Events Connector for the newly launched Amazon Web Services (AWS) service Amazon EventBridge. The Zendesk …

MTS Staff WriterJuly 12, 2019, 1:09 pmJuly 12, 2019 0 1371
Colt Technology Services Upgrades to Add New Features to Further Deepen Customer Insights Within NICE Satmetrix
Analytics, Technology

Colt Technology Services Upgrades to Add New Features to Further Deepen Customer Insights Within NICE Satmetrix

Upgrade Provides Added Precision and Clarity Through Features Such as Automated Text Analytics and Custom Metrics NICE announced Colt Technology …

Business WireJuly 11, 2019, 4:35 pmJuly 11, 2019 0 430
PowerChats Updates Home Service Customer Experience with Latest Software Advances
AI/ML, Customer Acquisition, Customer Experience Management

PowerChats Updates Home Service Customer Experience with Latest Software Advances

AI-Powered Chat Provider’s New Real-Time Alerts and Texting Features Give Home Service Business Owners Even More Capability for Connecting with …

PRNewswireJune 28, 2019, 3:52 pmJune 28, 2019 0 421
Fractal Analytics Named a Leader Among Customer Analytics Service Providers by an Independent Research Firm
Analytics

Fractal Analytics Named a Leader Among Customer Analytics Service Providers by an Independent Research Firm

Companies Looking for Large-Scale Opportunities to Transform Their Business With Analytics Should Consider Fractal Fractal Analytics, a global leader in …

PRNewswireJune 27, 2019, 7:10 pmJune 27, 2019 0 356
Socialbakers Announces Product Integration with Salesforce Sales Cloud and Service Cloud to Optimize Customer Care and Deliver Enhanced Customer Experiences
Marketing Clouds

Socialbakers Announces Product Integration with Salesforce Sales Cloud and Service Cloud to Optimize Customer Care and Deliver Enhanced Customer Experiences

The integration streamlines operations of marketing and customer care teams with a multi-channel integration of services, driving a unified customer …

Business WireJune 19, 2019, 6:20 pmJune 19, 2019 0 375
Solodev Accelerates Digital Transformation with New Digital Customer Experience (DCX) Platform for Amazon Web Services
Content Management

Solodev Accelerates Digital Transformation with New Digital Customer Experience (DCX) Platform for Amazon Web Services

The AWS Partner Network Advanced Technology Partner Announces the Launch of Solodev Dcx 9.0 With Innovative Features for Building and …

MTS Staff WriterJune 11, 2019, 7:57 pmJune 11, 2019 0 478
Mapbox Launches Data Services to Deliver High-Quality Map Data To Customers
Data Visualization, Location Data

Mapbox Launches Data Services to Deliver High-Quality Map Data To Customers

Mapbox Launches Data Services to Deliver High-Quality Map Data to Customers Live location and data company Mapbox opens the door …

PRNewswireJune 11, 2019, 1:22 pmJune 11, 2019 0 597
New Global Report Reveals 9 in 10 Companies See ‘Self-Service’ as the Future for Customers
Customer Experience Management

New Global Report Reveals 9 in 10 Companies See ‘Self-Service’ as the Future for Customers

A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing channel in customer service …

PRNewswireJune 7, 2019, 6:24 pmJune 7, 2019 3 763
DemandGen Launches New Data Management and Implementation Services for RingLead Customers
Account Based Marketing, B2B Commerce, Sales Intelligence

DemandGen Launches New Data Management and Implementation Services for RingLead Customers

Combined Offerings Provide Strategic and Operational Services for Marketing and Sales Operations Teams Needing to Overcome the Challenges of Maintaining …

PRNewswireJune 5, 2019, 11:42 pmJune 5, 2019 0 760
CleverTap Achieves Amazon Web Services (AWS) Digital Customer Experience (DCX) Competency Status
Customer Acquisition, Customer Experience Management

CleverTap Achieves Amazon Web Services (AWS) Digital Customer Experience (DCX) Competency Status

CleverTap, the full stack customer lifecycle management platform, announced that it has achieved Amazon Web Services (AWS) Digital Customer Experience …

PRNewswireMay 28, 2019, 2:07 pmMay 28, 2019 0 796
8x8 Introduces Service Management for Contact Centers to Help Organizations Provide Best-in-Class Customer Experiences
Customer Experience Management

8×8 Introduces Service Management for Contact Centers to Help Organizations Provide Best-in-Class Customer Experiences

New service launches at ICMI Contact Center Expo 2019 8×8, Inc., a leading cloud provider of voice, video, chat and …

PRNewswireMay 23, 2019, 3:48 pmMay 23, 2019 0 447
Adverity Achieves Amazon Web Services (AWS) Competency Designation for Digital Customer Experience (DCX) Specialisation on AWS
Analytics, Customer Experience Management, Data Management Platforms

Adverity Achieves Amazon Web Services (AWS) Competency Designation for Digital Customer Experience (DCX) Specialisation on AWS

First Ever Austrian Based Company to be Selected for the AWS Partner Network (APN) Adverity, a leading data intelligence platform, …

MTS Staff WriterMay 14, 2019, 6:07 pmMay 14, 2019 0 1037
New Mavenlink Study Finds Business, Competition, and Customer Expectations Rising Significantly for Services Firms
Customer Experience Management

New Mavenlink Study Finds Business, Competition, and Customer Expectations Rising Significantly for Services Firms

70% of Organizations Report Increased Competition in Last 12 Months; 85% Say Customer Expectations Are Becoming More Stringent Mavenlink, the …

PRNewswireMay 3, 2019, 2:16 pmMay 3, 2019 0 467

Posts navigation

Previous 1 2 3 4 5 6 7 8 9 10 11 12 … 395 Next

Recommended for you

What’s Trending

We’re Trapped in a Social Filter Bubble

We’re Trapped in a Social Filter Bubble

1910
Why Your Digital Marketing Strategy Needs Instagram

Why Your Digital Marketing Strategy Needs Instagram

5068
L.A. Lakers Partner Wish Jumps to No. 1 in Earned Social Media Value Among NBA Jersey Patch Sponsors

L.A. Lakers Partner Wish Jumps to No. 1 in Earned Social Media Value Among NBA Jersey Patch Sponsors

11015
MObile

Five Key Trends for Programmatic Advertising in 2018

111693
Is Person-Based Marketing an Upgrade to ABM?

Is Person-Based Marketing an Upgrade to ABM?

90143
MarTech RADAR 2018: Top 150 B2B Technology Companies You Should Follow

MarTech RADAR 2018: Top 150 B2B Technology Companies You Should Follow

83512
Blockchain-in-Advertising

Blockchain in Advertising: The Implications for Every Player in the System

40454
Data Analytics

The Importance of Data Analytics in Marketing Strategies

36909
MarTech Series covers marketing technology news, editorial insights and digital marketing trends from around the globe. Updates on modern marketing tech adoption, martech interviews, tech articles and events.

Quick Links

  • News
  • Interviews
  • Insights
  • MarTech Radar
  • Resources
  • Events
  • About Us
  • Contact Us

Visit our Other Sites

iTechnology Series
SalesTech Star
AiThority
TecHR

JOIN OUR COMMUNITY


By checking this box I consent to receiving insights, offers and promotions via email.

Copyright © 2019 MarTech Series. All Rights Reserved. Privacy Policy

Menu
  • Home
  • News
  • Interviews
    • MarTech Interview Series
    • Tech Bytes
    • Fireside Chats
  • Insights
    • Columnists
    • Guest Authors
    • Staff Writers
  • MarTech Radar
    • MarTech RADAR
    • Marketing Automation
    • Data Management Platforms
    • Content
    • Social Media Platforms
    • Analytics
    • B2B Commerce
    • Personalization
  • Resources
  • Events
  • About Us
  • Contact Us
  • Privacy Policy
  • Terms and Conditions
    • iTECH SERIES Group:
    • iTECH SERIES
    • AITHORITY
    We store cookies on your computer to improve your experience and provide more personalized services, both on this website and on other sites. For more information about the cookies we use, see our Privacy Policy. We won't track your information when you visit our site. We will have to use at least one cookie to ensure that you won't have to make this choice again.AcceptPrivacy Policy