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Servion Recognized as Cisco Unified Contact Center Enterprise Authorization Partner in Canada

With this certification, Servion is uniquely positioned to sell, deploy and support Cisco Unified Contact Center Solutions targeted at large enterprises Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider, has successfully expanded its Cisco offering into the Canadian market and is recognized as a Canadian Cisco Unified Contact Center Enterprise Satellite Authorization partner that can sell, deploy, and support, Cisco’s Enterprise Unified Contact Center…

ShardSecure Welcomes Robert Stephen as VP of Strategic Sales

ShardSecure, the data protection company whose Microshard technology helps organizations accelerate cloud adoption by mitigating cloud misconfiguration and data security risks, announced that seasoned cybersecurity sales executive Robert Stephen has joined the company as VP of Strategic Sales. Robert Stephen has played a key role in the growth of industry-leading cybersecurity organizations such as Cylance, acquired by BlackBerry for $1.4B in February 2019, and SentinelOne, the leader in endpoint security that recently…

Weyland Tech Provides Corporate Update

Weyland Tech, Inc., a leading global provider of mCommerce platform-as-a-service (PaaS), eCommerce managed services and fintech solutions, has provided a corporate update. “Given the subscription-based model of our flagship CreateApp mCommerce platform and the benefits of digital customer interaction continuing to drive activity, we see limited impact on our core business from COVID-19,” commented Weyland Tech CEO, Brent Suen. “We’ve had recent minimal effect on productivity and customer service. To be sure, it remains a…

365 Connect Assists Customers in Implementing Social Distancing With Digital Solutions in the Wake of COVID-19

365 Connect, a leading provider of award-winning digital marketing, leasing, and resident service platforms for the multifamily housing industry, announced the company is offering its messaging system at no additional costs to its customers. The platform enables the exchange of real-time text and email messages with prospects and residents to assist property managers in implementing social distancing in the wake of COVID-19. Marketing Technology News: Aternity Expands Executive Team With Seasoned Industry Leaders While the…

Vonage Releases Multiple New Free Services to Work, Learn and Get Medical Advice from Anywhere as the Need for Completely Virtual…

Vonage offers include: New business continuity offer enabling seamless remote work; New standalone video collaboration product; New Vonage Instant Alert SMS service to distribute real-time updates on the COVID-19 pandemic from government agencies which Vonage will open source and share worldwide Vonage, a global business cloud communications leader, is releasing several new solutions for organizations that need to operate in remote environments during the COVID-19 health crisis. Vonage's unique and powerful…

Domo Announces Support for Amazon SageMaker Autopilot

Now Machine Learning is Accessible to More Users Domo announced new capabilities in the Domo Business Cloud, including automatic machine learning (AutoML), recommended actions, and drag-and-drop predictive model deployment through support for Amazon SageMaker Autopilot. Amazon SageMaker Autopilot is an Amazon Web Services (AWS) solution that automatically trains and tunes ML models based on data provided by a customer. Companies can now use their data in Domo as input into Amazon SageMaker Autopilot and automatically create…

Multi-Location Businesses Can Triple Growth Rate with Localized Marketing According to Joint Research from SOCi and Localogy

Results of the second annual Localized Marketing Benchmark Report underscore the importance of optimizing digital presence on a local level SOCi, Inc., the leading centralized platform built specifically for "next-level" multi-location marketers, today released its annual Localized Marketing Benchmark Report, which revealed that an optimized localized marketing strategy can yield up to three times more business growth. More than 250 multi-location brands were evaluated on their overall presence, ratings and reviews, and…

Bright Pattern to Provide COVID-19 Support to Call Center Industry with Cloud Solution

Bright Pattern, leading provider of cloud omnichannel contact center software, is offering special virtual contact center capability for companies impacted by Coronavirus Bright Pattern has been closely monitoring the developments around COVID-19 and its impacts on the call center and customer experience industry. In response to the COVID-19 outbreak, work from home policies, and social distancing recommendations, Bright Pattern is offering a special virtual call center capability for companies impacted by the coronavirus…

Pega Launches Free App to Help Clients Track COVID-19 Employee Exposure and Mitigate Risks

Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises,  announced the launch of a free app to help its clients track the spread of COVID-19 among employees and maintain business continuity in the face of the global pandemic. The new COVID-19 Employee Safety and Business Continuity Tracker app from Pegasystems provides business leaders with live dashboards that visualize the scope of COVID-19 exposure in their workforce and allows them to manage the impact it may…

Alterra.ai and Mymo Launch a Chatbot That Can Answer Questions on the Coronavirus Outbreak

The COVID Q&A bot answers questions on the coronavirus symptoms, prevention, and treatment, among other things. It helps people concerned about the coronavirus outbreak to quickly get answers to their burning questions. Marketing Technology News: Tacton Visualization Empowers Customers to See and Interact with Customized Products in Real-Time The bot relies on the information from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). The bot is available to medical…

Live Data Shows Impact Coronavirus Is Having on European Businesses

Purple has billions of presence footfall data, 155 million users in over 185 countries and their expert data scientist team has constructed visual models of the impact that Coronavirus has had in Europe, the Middle East, and Africa. Due to the pandemic, Purple have decided to make their data available to all who wish to see, enabling people, businesses and economists to track the real-time impact COVID-19 are having on all industries across the globe. The enterprise-class analytics and wayfinding business have been working…

EventSmack Advertising Local Businesses Open For Delivery or Limited Services During COVID-19

EventSmack announces that they will be adding a current status listing to their app which will notify the public which businesses are still open for limited services. This is in response to many businesses closing their doors or losing business while the country is in "Social Distancing" mode. Marketing Technology News: Reputation.com Welcomes Rebecca Biestman as Chief Marketing Officer With rising concerns over the spread of COVID-19, many businesses – including restaurants and bars – are closing their doors or…

IntentData.io Announces Availability of Intent Data Which Remains Effective and Accurate During Work From Home

Company’s Data is Sourced From Publicly Observed Action and Doesn’t Require IP Address Resolution IntentData.io, Inc. announces Contact Level Intent Data which is uniquely suited to the sudden remote work environment. As we all adapt to the unknown, and after first caring for the safety of family, neighbors, and employees, companies are adapting and getting back to work. Marketing and sales have changed. New tools are required, including intent data. Most third-party intent data solutions rely on IP address resolution or…

Harte Hanks’ ADT VR campaign wins four ECHO awards

Harte Hanks, a leader in developing customer experiences and behavioral marketing, won four ANA International ECHO Awards for its breakthrough virtual reality (VR) campaign developed for ADT Security. One of the four ECHO wins was the highly coveted Golden Mailbox Award, which distinguishes one campaign as being the most-innovative use of the mail medium. “It’s an honor to be recognized among the world’s best data inspired direct marketing campaigns,” states Keith Sedlak, Harte Hanks’ Chief Growth Officer. “It’s another…

Zylotech Names Ernie Cormier as Chief Executive Officer

Industry Veteran Brings Strong Operational and Strategic Expertise to Build on Zylotech’s Phenomenal Growth Zylotech, the customer intelligence platform building strong customer connections for B2B enterprises, announced the appointment of veteran tech executive Ernie Cormier as Chief Executive Officer and President. Mr. Cormier steps in as the company prepares to scale on the heels of their 145% year-over-year growth in 2019. The company looks to expand initiatives across all departments and increase market presence.…

Alliance Data Provides Update On Current Impact of COVID-19

Schedules Conference Call for Tuesday, March 24 Alliance Data Systems Corporation, a leading global provider of data-driven marketing and loyalty solutions, announced a conference call will be held on Tuesday, March 24 at 4:00 PM to discuss the following update on the current impact of COVID-19. Ralph Andretta, president and chief executive officer of Alliance Data, commented, "Alliance Data has been closely monitoring the COVID-19 pandemic and its impact on our associates, our clients and our financial flexibility.…

Hyland Releases New Document Filters Functionality

New capabilities add additional file formats - working towards a singular toolkit to process all files Hyland has released new capabilities to its Document Filters product offering, launching three separate updates in the last six months. Each release aims to add additional file formats – pursuing its goal of providing the most complete filtering toolkit that can process all the files an organization encounters in a typical day. With the recent releases, Hyland now supports more than 550 file formats, of which over 75 are…

Sensely’s “Ask NHS” App Brand Launches Video Consultations

Supporting urgent drive to better enable digital consultations, video consultations rolls out across Lewisham CCG Following the NHS's recent letter to GPs requesting that in-person appointments be changed to digital appointments, Sensely has launched a video consultation booking capability within its popular Ask NHS GP app. The enhanced booking functionality is initially rolling out across London's Lewisham region in partnership with One Health Lewisham, a federation of 37 GP surgeries. With COVID-19 cases on the rise…

Wipro Launches Microsoft Business Unit for Digital Transformation Solutions

Business Unit will leverage Microsoft’s technologies to meet customers’ cloud needs Wipro Limited, a leading global information technology, consulting and business process services company,  announced the launch of its Microsoft Business Unit. The unit will focus on the development and evangelization of solutions leveraging Microsoft’s enterprise cloud services. This initiative is an outcome of Wipro’s expanded global alliance with Microsoft to accelerate cloud adoption and digital transformation for its customers across…

Kinemagic, the Software Company Creating Digital Twins, is Now Providing Free Access to Virtual Meeting Technology in Response to…

Stratus Software Provides Multi-User Virtual Meetings Inside Digital Twins. Kinemagic is Making it Free While Businesses Are Disrupted by Coronavirus Kinemagic, makers of Stratus, the software that provides AR and VR experiences for heavy industrial companies, has a solution for people working remotely due to coronavirus disruptions. Kinemagic is opening its proprietary software, Stratus, as a collaborative, multi-user tool that allows colleagues to meet virtually inside their own digital twins. With companies in the…