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Cloud Technology Leader Clio Announces $250 Million Investment from TCV and JMI to Transform the Legal Industry

Clio, the leader in cloud-based legal technology, announced it has raised US$250 million in Series D funding from TCV and JMI Equity. This growth investment marks one of the largest in legal technology, the largest in Canadian history, and a definitive shift for the future of the legal industry. Clio Raises $250 Million Investment from TCV and JMI to Transform Legal Industry According to the US Census data, Americans spent US$261 billion on legal services in 2012. Yet, 77% of legal problems don’t receive legal…

Eluvio Launches Content Fabric for Internet Video Distribution

Enables Ultra-Low Latency, High Quality Media Distribution and Monetization with Maximum Scalability in a Far-Reaching New Approach Eluvio, Inc. announced the launch of the Eluvio Content Fabric, a novel software platform for content owners to manage and distribute premium video (live and on-demand) to consumers and business partners without content delivery networks (CDNs).  It enables content owners to deliver ultra-low latency, high quality video content – and reduce their reliance on complex and costly transcoding…

Team Velocity Announces New Partnership with Audi North America

Team Velocity's Extensive Suite of Premium Digital Advertising Services Are Now Co-Op Eligible Through the Audi Partner Program Team Velocity is pleased to announce its partnership with Audi North America as a preferred digital advertising provider in the Audi Partner Program. Effective September 4th, Team Velocity's state-of-the-art digital advertising products will be available to all Audi dealers at a preferred rate through Audi's new digital advertising program. Fueled by its revolutionary technology…

Trinamix Collaborates With Oracle on the new Release of Oracle Supply Chain Management Cloud Features

As Part of the Oracle Co-Development Program, Oracle Is Working with Trinamix to Add Next Wave of Advanced Features to Cloud Applications for Supply Chain Planning and Manufacturing Trinamix, a Platinum level member of Oracle PartnerNetwork (OPN), announced a collaboration with Oracle for the next release of Oracle Supply Chain Management (SCM) Cloud. The solution will help a wider set of customers to adopt advanced capabilities around supply chain planning and process manufacturing in the next-generation cloud-based…

Frost & Sullivan recognizes Teleperformance as Asia-Pacific Contact Center Outsourcing Service Provider of the Year

Teleperformance was honored with the 2019 Asia-Pacific Contact Center Outsourcing Service Provider of the Year Award at the annual Frost & Sullivan Asia-Pacific Best Practices Awards banquet held at Shangri-La Singapore. Teleperformance, the leader of outsourced Omnichannel Customer Experience Management services, specializes in advisory and integrated solutions to manage and optimize all aspects of the customer experience cycle for clients. Mr. Krishna Baidya, Head of Customer Contact Research, Digital…

Mapp Intelligence Takes Data-Driven Cross-Channel Marketing to the Next Level

With the launch of Mapp Intelligence powered by Webtrekk, Mapp proudly introduces an intuitive solution that generates clear customer insights for the finance, e-commerce/retail, and publishing industries. This innovation is a substantial step towards the integration of Webtrekk's customer intelligence and marketing analytics software with Mapp's digital marketing cloud, Mapp Cloud. Mapp Intelligence powered by Webtrekk enriches Mapp's portfolio, comprising the Mapp…

TransPerfect and Tencent Announce Cloud Partnership and GlobalLink Technology Agreement

TransPerfect, the world's largest provider of language and technology solutions, for global business, announced a strategic partnership with Tencent Cloud, a leading global cloud service provider and division of China-based technology firm Tencent. The partnership comprises two key elements: TransPerfect will use Tencent Cloud technology to provide global enterprises with improved speed, access, and network security throughout China, and Tencent Cloud will use TransPerfect's GlobalLink suite to streamline translation and…

How Customer Support Tools Help in Improving Your CRO

It’s much easier to double your business by doubling your conversion rate than by doubling your traffic - Jeff Eisenberg Internet Marketing has become one of the biggest strategies used by businesses to improve their visibility in the cyberspace. And when we talk of online marketing, the concept of Conversion Rate Optimization (CRO) can’t be far behind. When done rightly, CRO can quickly help a business convert prospects or visitors to its website into customers or buyers. There are enough figures to emphasize the…

iQIYI VP Xie Danming Attends 2019 World AI Conference’s AITalk: The Age of AI Makes Art More Creative

Xie Danming, Vice President of iQIYI, Inc., was invited to AITalk, a pre-conference event of the 2019 World Artificial Intelligence Conference (“WAIC”) Shanghai West Bund Forum. WAIC is China’s first high-level conference that focuses on artificial intelligence (“AI”). At the event, Xie delivered a keynote speech titled “Making Art More Creative in the AI Era”, sharing his understandings on the role AI plays in entertainment and artistic creation. In his speech, Xie used iQIYI as an example to explain how AI is applied…

TechBytes with Suman Mahalanabis, Director of Product Management at TCS Digital Software & Solutions Group

How are customer expectations changing and how does that impact traditional brick and mortar retail banks? We launched TCS Digital Software & Solutions Group as an independent software startup inside Tata Consultancy Services because we spotted the increasing interplay between what was happening both inside an enterprise and outside, in the physical world. Today's consumers compare their experiences with Uber and Airbnb with banks, retailers and other local businesses. Every interaction with a brand that understands…

MarTech Interview with Zviki Ben-Ishay, CEO at Lightico

"E-Signatures and e-Forms have the potential to dramatically accelerate the Sales process by reducing turn-around-time and increasing efficiency." Tell us about your role and journey into technology. What inspired you to start at Lightico? My journey into technology started when I was a child. I was always intrigued by technology and always breaking open devices just to see how they worked, and eventually, as this curiosity grew, I realized a career in technology was what I was meant to do. My early career took off in…

iQIYI VP Xie Danming Attends 2019 World Artificial Intelligence Conference’s AITalk: The Age of AI Makes Art More Creative

Xie Danming, Vice President of iQIYI, Inc., was invited to AITalk, a pre-conference event of the 2019 World Artificial Intelligence Conference ("WAIC") Shanghai West Bund Forum. WAIC is China's first high-level conference that focuses on artificial intelligence ("AI"). At the event, Xie delivered a keynote speech titled "Making Art More Creative in the AI Era", sharing his understandings on the role AI plays in entertainment and artistic creation. In his speech, Xie used iQIYI as an example to explain how AI is applied…

Kezzler Announces Industry’s First Grass-to-Glass Traceability & Consumer Engagement for Infant Formula Brand, FRISO

Kezzler Enables FrieslandCampina to Reinforce Transparency and Build Trust with Chinese Consumers  Kezzler was selected by one of the world's largest dairy companies, FrieslandCampina, to provide global traceability services for their top infant formula brand, FRISO. Industry-first and only smart packaging solution TrackEasy, was launched in Hong Kong during August and is currently being rolled out in mainland China. The project involves the application of unique, secure and…

NEXTDC Earns Acclaim from Frost & Sullivan for its Technology and Customer Focus in the Data Centre Market

NEXTDC Stands out for Its Technological Sophistication in Design and Engineering Pertaining to Power Quality, Back-Up Power, and Mechanical Cooling Based on its recent analysis of the global data centre infrastructure and operations market, Frost & Sullivan recognises NEXTDC Ltd with the 2019 Global Visionary Innovation Leadership Award. NEXTDC's 100 percent uptime guarantee and unparalleled power usage effectiveness (PUE) levels have helped it set a new customer service benchmark in the Australian data centre…

MarTech Interview with Aaron Goldman, Chief Marketing Officer at 4C

"The thing that drives us is helping marketers market the way consumers consume — seamlessly across the channels, formats, and moments that matter most."   Tell us about your journey to Marketing Technology. What inspired you to join 4C? Well, I just opened the MarTech phone book and 4C was at the top before the A’s! Just kidding of course, though it’s awesome being first in every list. Fun fact: 4C is named after an airplane seat. Our CEO got an upgrade, which eventually led to him meeting our Chairman and…

Sprint Launches Curiosity Smart Video Analytics to Help Make Businesses, Facilities, Campuses, Cities Safer and Smarter

With Technologies from Hitachi Vantara & Ericsson, Solution Leverages Artificial Intelligence to Deliver Actionable Insights for More Agile Responses Sprint announced the launch of Curiosity Smart Video Analytics. The highly adaptable solution delivers automated alerts and advanced video analytics technology, helping to make smarter decisions, respond faster to potential emergencies, and improve efficiency while keeping people and property safe. “Together with technologies…

Nexxt Solutions Collaborates with Microsoft and Tuya to Bring Innovative New Smart Home Devices and Home Automation Solutions to Market

Nexxt Solutions Connected Devices Including Smart Plugs, Smart Power Strips, Light Bulbs, Cameras and Complete Home Security Kits Will Be Available at Retail in the United States, Latin America and the Caribbean This Fall Inspired by this new era of the Internet of Things, where everything is interconnected, Nexxt Solutions is proud to partner with Microsoft and Tuya to power and commercialize its first fully cloud-connected and highly secure portfolio of smart home devices Nexxt Solutions integrated portfolio of…

Blue Prism’s Digital Exchange (DX) Sees New Intelligent Automation Capabilities Added Weekly

AuraPortal, Clear Software and One Identity Latest Partners to Join Blue Prism's Ecosystem New intelligent automation capabilities get added to Blue Prism's Digital Exchange (DX) every week. AuraPortal, Clear Software and One Identity are the latest group of Blue Prism affiliate Technology Alliance Program (TAP) partners to make their capabilities accessible to all via the company's marketplace. Blue Prism's DX is an intelligent automation marketplace comprising of hundreds of applications accessible to customers,…

Workato Launches the First Automation Marketplace

The Online Marketplace for Workflow Automation Comes with Industry-Tested Solutions Across Finance, Hr, Sales, Marketing, and It Workato, the leading intelligent integration and automation platform, announced its Automation Marketplace, an online marketplace of best-in-class workflow automations across various business functions inside an enterprise. Best-in-class workflow automations across various business functions inside an enterprise It's now known that automation is an…

Dentsu Aegis Network Acquires Top Direct-to-Consumer Marketing Agency MuteSix

Top Digital Performance Agency Will Become Part of iProspect Dentsu Aegis Network announced the acquisition of MuteSix, a top digital performance agency and one of the world's largest direct-to-consumer marketing agencies. MuteSix will join iProspect, a leading global digital performance agency. Going forward, the agency will be called "MuteSix, an iProspect Company." As all marketers demand more accountability from their marketing spend, and increasingly launch and build brands through performance marketing channels,…