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AI Powers First Social Media Segmentation For Real Estate

Cincinnati Startup Spatial.ai Categorizes 8 Billion Conversations from Social Media to Create the First "GeoSocial" Dataset Spatial.ai is pleased to announce the launch of its newest "GeoSocial" dataset that organizes billions of social media conversations into 70+ actionable segments revealing the personalities, attitudes, and interests of communities down to the block group. The new dataset is designed to answer key questions facing businesses. Retailers and restaurants, for example, need high-quality data to…

Ingenico Launches IBM Watson-Enabled Chatbot to Enhance Customer Experience

Payment Leader Enhances Messaging Bot Solution with AI Services from IBM Ingenico Group, the global leader in seamless payment, launched its innovative payment-enabled chatbot, which uses natural language processing (NLP) from IBM Watson to create a smooth customer experience. Watson capabilities allow Ingenico's chatbot to better understand users' requests once they have been inputted, whatever they may be. It can better interpret nuances in language and phrasing, handling natural variations in the way individuals…

Five9 Grows C Suite with the Addition of Jonathan Rosenberg as CTO

Former VP and CTO of Cisco’s Collaboration Technology Group to Help Drive AI Innovation in Contact Center Five9, Inc., a leading provider of cloud contact center software for the digital enterprise, announced Jonathan Rosenberg has joined the company as CTO and head of artificial intelligence (AI), effective immediately. In his new role, Rosenberg will work alongside Five9 EVP of Engineering, David Pickering, with responsibility for technology architecture and roadmap. In addition, Rosenberg will also have direct…

Emotibot Secures USD 30 Million In Series B Round to Create the Industry’s Leading Chatbot and Multimodal Emotional Computing Platform

According to a report from EqualOcean Media, Emotibot, which has been established for more than three years, announced the completion of series B round of financing totaling USD 30 millionon December 11. The following is the full text of the report: Emotibot, a Chinese caring robot solutions provider, has secured USD 30 million in series B round funding, led by China Development Financial, followed by Cathay Financial Holdings. Its existing investors Ecovacs and Advantech Capital participated in this new funding…

Ace Metrix Releases 2018’s Top Ads

Lists for Best Storytelling, Most Heartfelt, Funniest, and Most Unusual are Based on a New Product that Quantifies Emotional Connection Ace Metrix, the leader in measuring the impact of video advertising, released its lists of 2018’s top ads that connected with US consumers emotionally. Ace Metrix shared the ads that achieved the strongest impact for four of the fifty-seven emotions they measure, including: Narrative, Heartfelt, Funny and Left Field. Ace Metrix just released 2018's Top Ads -- Lists for Best…

Dialpad Launches Dialpad Support for Call Centers

New product features real-time AI tools to help call center teams have smarter customer conversations Dialpad, the only AI-driven, cloud-native business communications platform, today announced the launch of Dialpad Support, a new AI-powered call center product designed to fit the demands of modern customer support teams. Through a combination of real-time artificial intelligence and natural language processing capabilities, an intuitive user interface and easy-to-use admin functions, Support offers a welcome departure…

Aider Releases AI-Powered Digital Assistant for Small Businesses

Small businesses now have a powerful, new intuitive tool at their fingertips to help drive success - and the bottom line. Aider, an artificial intelligence (AI) powered digital business assistant created specifically for small businesses, has been in beta phase in Australasia for several months. Brendan Roberts, Aider's co-founder, says the app is now ready for the Australasian markets. "We believe that AI is in the process of changing how the world of commerce operates and we want to make this technology readily…

TechBytes with Amanda Myers, Director, Product Growth, Personify Corp

Amanda Myers Director, Product Growth at Personify Corp Online communities provide a tremendous advantage for organizations to bring their supporters, fans and followers together in a branded online destination. We spoke to Amanda Myers, Director of Product Growth at Personify Corp, to understand how they leverage the ‘Power of Community’ with Marketing Automation and Social Media tools.Tell us about your role at Personify and the team/technology you handle. I serve as Personify’s Director of Product Growth. As a…

Sabio Strengthens Its Digital Offering with Acquisition of flexAnswer Solutions

Addition of Virtual Assistant Technology Complements Existing Partner Offerings and Strengthens Sabio’s Ability to Build Automation into Digital and Voice Customer Journeys The Sabio Group has announced the acquisition of flexAnswer Solutions, a leading Singapore-based provider of innovative Virtual Assistant solutions based on its own advanced NLP and machine learning technologies. .@SabioSense acquires Singapore based #virtualassistant #cx provider flexAnswer Solutions. #custserv #conversationalA By adding…

Rashmi Vittal Joins Conversica as Chief Marketing Officer

Leader in Conversational AI Brings on New Leadership to Accelerate the Next Phase of Growth Conversica, Inc., the leader in conversational artificial intelligence (AI) for business, announced the addition of Rashmi Vittal to the company’s executive leadership team as its new chief marketing officer. “She’s a proven leader who encourages cross-collaboration between product, sales and marketing. She has rapidly scaled successful businesses, and I know she will be a driving force in the future expansion of the company.”…

A Bold New Visual World: Why The Future of Advertising is Images

The popular idiom “A picture is worth a thousand words” is no offhanded or inflated saying. Variations of this timeless and still-relevant concept date back to advertising copy from the early 1900s, and in some cases its origins are attributed to an unknown Japanese philosopher or a Chinese proverb. No source is certain, but image-based advertising has been around for a very long time, not just for its capacity to effectively distill complex messaging into visual essence, but because visual over text-based targeting is now a…

Machine Learning on the Mobile App Install Market — The Real Value of “Smart”

The birth of the field of AI in the 1950s predetermined a new milestone in scientific thought: Since then, it became possible to use computer programs for solving mathematical, economic and other problems, which were relying before on human intelligence. The further development of programs and their growing complexity required more work on code, rules and decision-trees. At that point, realizing the need for more advanced data processing approach, researchers came to what is known today as “Machine Learning” — the ability of…

Site24x7 Introduces AI-Driven Microsoft Azure Monitoring and Microsoft Teams Chatbot Integration

Monitors 100+ Azure Products in Near Real Time Site24x7, the cloud-based performance monitoring solution for DevOps and IT operations, announced the introduction of its AI-powered Microsoft Azure monitoring as well as its chatbot integration with Microsoft Teams. Site24x7 Azure monitoring enables IT teams to manage over 100 Azure products using the Azure Monitor REST API in near real time, thus making it valuable for IT teams to gain actionable alerts, reduce resolution time, and gain visibility into their hybrid clouds.…

ThoughtSpot Announces SearchIQ, New Voice-Driven Analytics for the Enterprise

ThoughtSpot 5 Includes a New Voice-Driven Analytics Interface, Along with New Capabilities for Search & AI-Driven Predictions ThoughtSpot, the leader in search and AI-driven analytics for the enterprise, announced the release of ThoughtSpot 5, which includes multiple industry-first features. Notably, ThoughtSpot 5 includes SearchIQ, which empowers business users to search their data—and get instant and predictive results—from anywhere, with just their voice, and a new suite of advanced analytics tools that bring data…

Interview with Ori Faran, Chief Executive Officer, CallVU

"People, especially the younger ones, are finding it easy to give up some of their privacy if it gets them some kind of financial benefit."Tell us about your role and journey into technology. What galvanized you to join CallVU? I spent the first years of my career designing and building advanced software solutions for the contact center. But I always felt that something was missing and that the interface between customers and organizations cannot be restricted to a phone call, a web page or even an app. I founded CallVU…

Marketing Technology Bulletin Covering the Week Gone By

Top Picks from MarTech Series. Original MarTech Insights from the Week Gone By. Our staff writers compile a bulletin covering important news in the world of Marketing Technology. This bulletin is the best source for the major MarTech developments of last week. SEMrush Tracks Online Growth in Popularity of Web Summit Conference Online Searches Highlight Web Summit Growth on Time for 2018 Conference Comscore Brings its Digital Audience Measurement to Include Snapchat Discover The New Integration Will Grant…

RTB House Announces Multi-Layer Brand Safety Mechanism Powered By NLP

RTB House is a leading provider of technology powered by natural language processing that addresses the brand safety dilemma RTB House – a global company that provides state-of-the-art retargeting built on deep learning for top brands worldwide – announced new capabilities to solve digital advertiser’s brand safety challenges powered by advanced natural language processing. Brand safety is a critical concern for the digital advertising industry. In order to avoid consumer backlash and lost revenue brands and publishers…

Aiden.ai Secures $1.6 Million for Their AI-Powered Virtual Marketer

Aiden.ai’s Promising Technology Is Adding a Whole New Dimension to Optimizing Paid Advertising Nowadays, marketers are finding it increasingly complex to drive their campaigns in ways that satisfy business goals. Time and again, the marketing community has explored several ways to find a brilliant solution and get this right, once and for all. But it’s not as simple as it seems. Globally, consumers are favoring smartphones over bulkier personal devices such as laptop or desktop. Applications, social media channels — even…

Conversica Scripts New Chapter in AI for Sales with Latest $31 Million Funding

Conversica Raises $31 Million in Series C Funding to Fuel Expansion of Conversational AI for Sales and Business; Becomes The Largest Series C Ever for a Conversational Artificial Intelligence Company Chatbots have been a topic of long discussions at MarTech Series. Marketing and Sales leaders, with a keen eye for AI and machine learning-driven assistants, always spoke highly of how important timely conversations are for their campaigns across platforms. However, there seemed a gap in the demand and outcomes of sorts for…

TechBytes with Tiam Korki, Co-Founder, Pressboard

Tiam Korki Co-Founder and CTO at Pressboard Europe enacted GDPR earlier this year, which saw several MarTech platforms exiting the market due to the restrictive nature of the laws and onerous methods of compliance. In this context, we spoke to Tiam Korki, Co-Founder and CTO, Pressboard, to understand how he sees the American market for content marketing platforms competing with the APAC and Europe.Tell us about your role at Pressboard and the team/technology you handle. I co-founded Pressboard 4.5 years ago with my…