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OpenText to Resell VisibleThread’s Language Analytics and AI Solutions

Automation Helps Assure Clearer, More Readable And Engaging Content VisibleThread announced a strategic partnership with OpenText, the world's leading software vendor in Enterprise Information Management. OpenText, with $2.3b in annual revenue will now resell VisibleThread's Language Analytics solutions. This allows their customer base to not just manage content, but vet the quality of the content using VisibleThread's NLP (Natural Language Processing) platform. OpenText Customers can now create the most engaging and…

Smart & Final Deploys Hypersonix’s AI-Driven Analytics

Cloud platform optimizes e-commerce and in-store capabilities for California retailer Smart & Final is rolling out Hypersonix’s AI-driven analytics platform to support the company’s enterprise analytics and digital transformation initiatives. The two companies started working together sixty days ago on a successful pilot program. With this announcement, Smart & Final officially joins a handful of early adopters in the grocery and consumer-commerce industries turning to the innovative company to help navigate the…

Informatica Announces Collaboration with The ADAPT Research Centre in Dublin

Supported by Science Foundation Ireland, The ADAPT Centre combines the expertise of researchers at seven partner institutions to produce ground-breaking digital content innovations. Informatica's R&D team will collaborate with ADAPT to leverage its leading-edge applied ­­­­­­­­­­research to further develop the company's enterprise cloud data management products. Informatica, the enterprise cloud data management leader, announced that it has launched a collaborative technology initiative with The ADAPT Centre, a…

Capture2Proposal Names Former Unanet Marketing Executive, Richard Hayden, as VP of Marketing

Capture2Proposal, GovCon's leading Market Intelligence & Pursuit Platform, welcomes Richard Hayden as its Marketing Vice President. With more than 25 years of experience leading marketing efforts at software companies located in the United States and Europe, Richard is well versed in accelerating B2B business growth. Most recently, Richard worked at Unanet, a leading provider of Cloud ERP solutions for government contractors, where he led the marketing and product management teams. Under his guidance, Unanet experienced…

Knorex Unveils its AI Engine KAIROS to Power Universal Advertising in Knorex XPO

Knorex announced the launch of its AI engine called Knorex KAIROS which puts the power of AI into the hands of agencies and marketers in automating and scaling their digital marketing execution across multiple marketing channels and devices Knorex, the leading provider of cross-channel marketing cloud platform, announced the launch of its Artificial Intelligence (AI) engine, Knorex KAIROS™ which underpins its flagship marketing cloud platform - Knorex XPO, as the automation, optimization and predictive analytics nexus. This…

Connatix Announces Launch of Playspace, First Video Offering That Creates Contextual Content for Publishers

Connatix, the next-generation video technology company for publishers, announced today the launch of Playspace, the first turn-key video monetization platform that creates relevant, editor-friendly formats with built-in revenue.  As a part of the new platform, publishers can automatically generate new monetizable story units that are contextually aligned with existing content. The end-to-end video platform was built with an integrated ad server and exchange to scale content, maximize revenue, and engage readers. Playspace…

Astute Introduces Email Virtual Assistant, EVA, to Automate Customer Service Emails

New inbound email processing solution uses natural language processing and machine learning to instantly craft responses to customers Astute is announcing the release of Email Virtual Assistant, or EVA, a new automated customer service tool that processes inbound emails and writes highly accurate responses, drastically reducing the time and cost associated with customer email management. By learning from how human customer service agents respond to customer issues, EVA replies to customers quickly and accurately while…

Signals Analytics Lauded by Frost & Sullivan for Enabling Transformative Business Decisions with its Novel Analytical Platform

Signals Analytics' platform can harmonize varied data sources in an automated, configurable manner to derive deep contextual insights Based on its recent analysis of the North American health analytics market, Frost & Sullivan recognizes New York-headquartered Signals Analytics with the 2020 North America Enabling Technology Leadership Award for its novel analytical platform that can harmonize varied data sources in an automated, configurable manner to derive deep contextual insights using natural language processing…

Opera News Sets a New Record With 200 Million Users

Users grew 28% year-over-year driven by increased engagement from the Opera News Hub platform and light version of the app Opera, one of the world’s leading browser providers and platforms in the field of integrated AI-driven digital content, today announced that its Opera News service now has more than 200 million monthly active users in May, a 28 percent increase year over year. “This is an important milestone for us. It clearly highlights our position as one of the largest AI-driven news platforms in the world, yet…

Microsoft, Workday Announce Strategic Partnership to Accelerate Planning for Today’s World

Workday Adaptive Planning to Run on Microsoft Azure Cloud Workday on Microsoft Teams, Microsoft Azure Active Directory to Create Greater Integrated Customer Experience Microsoft and Workday Inc. announced a strategic partnership prioritizing enterprise planning in the cloud and expanding the business solutions customers can use to better optimize their everyday work. Through this partnership, Workday customers will also be able to run Workday Adaptive Planning on the Microsoft Azure cloud. Further, Microsoft will adopt…

Solvvy Introduces the Conversational Concierge, the Next-Gen Chatbot Platform that Delivers Brilliant Customer Experiences

Solvvy, the leader in conversational customer experience, unveiled its "Conversational Concierge," a Next-Gen Chatbot Platform with a beautifully redesigned experience that allows top brands to effortlessly deliver intelligent, personalized, on-brand support to customers across channels. Businesses who deploy Solvvy provide their customers with a conversational experience which 'traditional' chatbots fail to achieve, with powerful out of the box capabilities that deliver outstanding ROI. "There are a number of…

Yext Delivers Enhanced Site Search to More Businesses as Adobe Premier Partner

Through a unique global technology partnership, Yext will make it easier for businesses and organizations to supercharge their Adobe-powered website with Yext’s innovative site search product, Yext Answers Yext, Inc., the Search Experience Cloud company, announced that Yext is the first search technology partner to join the Adobe Exchange program at the premier level, the top tier of Adobe’s technology partner program. The selective program recognizes best-in-class solutions that maximize the capabilities of Adobe…

World Health Organization and Yext Collaborate to Answer COVID-19 Questions Online

The WHO's COVID-19 webpage will feature a search bar powered by Yext Answers, where site visitors can access official information about COVID-19 Yext, Inc., the Search Experience Cloud company, announced its collaboration with the World Health Organization to integrate Yext's site search product, Yext Answers, into the WHO's COVID-19 webpage. The WHO collaborates with international governments and organizations, including the United Nations, foundations, research institutions, private sector companies,…

Key Analytic Insights to Inform Business Decisions

Today’s digital ecosystem provides a rich trove of data. For marketers, simply tracking Traditional Marketing analytic is not enough to stay ahead of the competition. Digital data can be harnessed to produce advanced insights that can be leveraged to improve Marketing effectiveness. There are three types of Digital Intelligence that you should be using to your advantage: 1. Customer Sentiment Today, customers are quick to post reviews which, in turn, influence future purchase decisions. Customer reviews and feedback are…

Talkdesk Expands Cloud Contact Center Offering With a Complete Suite of Workforce Engagement Management Solutions

Products #17 to #20 complete the Talkdesk 20-in-20 innovation program, confirming Talkdesk’s commitment to delivering a global, end-to-end CX solution on a single unified platform  Talkdesk completes ambitious 20-in-20 product launch plan with four new product as part of Workforce Engagement Management (WEM) suite Talkdesk WEM additions and enhancements include Quality Management, Advanced Call Recording, Screen Recording and Speech Analytics New products and enhancements combine with Talkdesk Workforce Management…

The Yes Reimagines The Future Of Commerce Emerges With The Launch Of A New Shopping Platform

New E-commerce Platform Leverages AI to Create First-of-its-Kind Experience Providing a Glimmer of Hope to Brands and Consumers In The Wake of Retail Decline. E-commerce veteran Julie Bornstein and technical co-founder Amit Aggarwal, announce the launch of The Yes, a next gen shopping experience poised to redefine the architecture of e-commerce and the way people buy. Leveraging a sophisticated algorithm powered by each individual's choices and human instincts around personal style, The Yes uses computer vision and…

Serviceaide Launches the Luma Virtual Agent 2.X Series, The Next Generation Of Its Proven AI-Powered Virtual Agent

2.X Series Sets the Stage for Ongoing Innovations in Service and Support Across Automation and Knowledge Management Serviceaide, Inc., a global provider of intelligent, enterprise service management solutions, today announced the launch of the Luma Virtual Agent 2.X Series, with a new architecture designed to provide superior digital support and service.  In addition, the 2.X series sets the stage for integration of deeper, more powerful automation and knowledge management capabilities to be launched later this year.…

Informatica Unveils Data 4.0 and AI-powered Innovations at the CLAIREview Virtual Intelligent Data Summit Premiere

Informatica CEO Amit Walia to Outline Vision for Next Phase of Digital Transformation and New Capabilities for Intelligence and Automation Informatica, the enterprise cloud data management leader, announced updates to its Intelligent Data Platform, powered by Informatica's AI-powered CLAIRE™ engine. The updates are part of the company's vision for Data 4.0, which CEO Amit Walia will address in today's keynote at its Intelligent Data Summit, the first of a series of free CLAIREview events taking place this summer. "The…

Banca Transilvania Chooses Vonage to Power its Digital Transformation

Vonage, a global business cloud communications leader, announced today that Banca Transilvania has chosen Vonage to power its digital transformation of traditional banking. The first bank in Romania is leveraging the Vonage API Platform to offer customers an AI-powered virtual assistant through WhatsApp using the Vonage Messages API. Vonage offers communications APIs - including messaging, voice and video communication solutions - that enable agile enterprises to enhance their customer experience and realise new business…

Mohawk Group Adds New SaaS Client

AIMEE Proprietary Software Platform to Assist Emerisque in Evaluating M&A Targets Mohawk Group Holdings, Inc. the tech-enabled, consumer-focused product company, announced it is providing its managed Software-as-a-Service (SaaS) to Emerisque, a London U.K., based specialist private equity firm focused on global consumer and retail sectors. Marketing Technology News: VIOOH Completes Leadership Team With Senior Marketing and Product Hires The value creation thesis and core theme of Emerisque investments is to…