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8×8 Launches Network Performance Optimization Offering with New Managed Technical Services

Offering Enhances Customers’ Existing Network to Deliver Optimum Performance for Mission-Critical Applications, Including New Premium Customer Support 8x8, Inc., a leading cloud provider of voice, video, chat and contact center solutions for over one million users worldwide, launched 8x8 Managed Technical Services, a fully managed service for network optimization that combines SD-WAN and new 8x8 premium customer support to improve the performance of customers’ existing networks. “In today’s accelerated, 24/7 pace of…

Formstack Acquires Electronic Signature Software, InsureSign

Leader in Workplace Productivity Expands Document Management Capabilities and Increases Focus on Insurance and Finance Markets Formstack, a software-as-a-service (SaaS) company with a mission to transform the way people collect information and put it to work, announces the acquisition of Charleston-based eSignature software provider, InsureSign. With the acquisition, Formstack further enhances its workplace productivity platform to allow users to easily and securely get documents signed electronically from anywhere on…

Toshiba Names Kerstin Woods Vice President of Product and Solutions Marketing

Established Technology Executive to Lead Toshiba Product Marketing Initiatives Toshiba America Business Solutions names technology veteran Kerstin Woods vice president of product and solutions marketing. “We are thrilled to have Kerstin join Toshiba” Toshiba’s newest executive is charged with creating and implementing expansion strategies for the company’s e-STUDIO multifunction printers, thermal barcode printers, network document solutions, point-of-sale products, Ellumina™ digital signage line as well as third-party…

Pacvue Releases Industry-First Excel Integration for Amazon Advertisers

Patent-Pending Pacvue Xl Combines Powerful Ecommerce Advertising Platform With the Data and Analytics Capabilities of Excel Pacvue announced the launch of Pacvue XL, the Excel version of Pacvue's leading eCommerce SaaS platform for agencies, brands and sellers advertising in today’s online marketplaces. The patent-pending Excel integration is an industry-first technology enabling advertisers to leverage the powerful analytics capabilities of Excel paired with the key functionality of the Pacvue platform. Pacvue…

New ISG Study Focuses on Digital Business Services

Upcoming ISG Provider Lens™ report examines the provider marketplace for blockchain services, AI-as-a-service and SaaS ecosystems Information Services Group, a leading global technology research and advisory firm, has launched a research study examining the provider marketplace for digital business services and technologies, including blockchain and artificial intelligence-as-a-service. The study results will be published in a comprehensive ISG Provider Lens report, Digital Business — Solutions and Service Partners 2019,…

Medallia Announces Launch of Initial Public Offering

Medallia, Inc. ("Medallia") announced the launch of its initial public offering of 14,500,000 shares of common stock. Medallia is offering 13,325,000 shares and selling stockholders are offering 1,175,000 shares. The underwriters will have a 30-day option to buy an additional 1,585,000 shares of common stock from Medallia and an additional 590,000 shares of common stock from the selling stockholders at the initial public offering price, less underwriting discounts and commissions. Medallia has been approved to list its…

Nordic XR-company Bublar Group Acquires Finnish Augmented Reality Pioneer Sayduck

Bublar Group (BUBL MTF), Scandinavia's leading listed company in AR/VR/XR technology, acquires the Finnish AR-company Sayduck, with offices in Helsinki and Vilnius. Sayduck enables e-commerce companies to develop their digital product portfolio into 3D and allows end consumers to deploy virtual 3D models into the real-world based on the latest Augmented Reality technology. Since 2018, Sayduck has collaborated with Shopify Inc, a world-leading e-commerce platform powers more than 800,000 businesses. Sayduck is Shopify's…

TechBytes with Lauren Maffeo, Associate Principal Analyst at GetApp (a Gartner company)

Tell us about your role and the industry/technology you cover at Gartner. I’m an Associate Principal Analyst at Gartner. I work in Gartner’s Digital Markets unit, where I write research for GDM’s GetApp (a Gartner company) brand. I cover trends in cloud Business Intelligence (BI) for small and midsize businesses (SMBs), which includes Data Mining, Analytics, Big Data, and Artificial Intelligence techniques like Machine Learning (ML). How big is your Research and Analytics team? We currently have close to 30 analysts…

YSEOP Recognized as a Representative Vendor in Gartner’s First Ever Market Guide for Natural Language Generation Platforms

YSEOP, world leader in AI software and pioneer of natural language generation technology (NLG), announced recognition as a Representative Vendor in Gartner’s first Market Guide for Natural Language Generation Platforms @Gartner_inc has recognized YSEOP as a Representative Vendor in its first #NLG Market Guide! Download the full guide to learn why According to Gartner, “Natural language generation platforms automatically create linguistically rich descriptions of insights found in data. This makes information easier to…

Measuring Company Success Beyond the Bottom Line: Why It Pays to Invest in Your Customers

In the SaaS world, especially, satisfying and retaining customers is crucial to a startup’s success. Unhappy customers translate to customer churn, which ultimately acts as a leak at the bottom of your ship. It’ll drag you down. On the flip side, successful customers become advocates for your brand - accelerants for your growth. As such, it’s critical that companies prioritize customer success - that we plan for it and, even more importantly, measure it so as to determine if we’re doing a good job with meeting our…

Druva Gives Channel Partners the Keys to Cloud with Druva Compass

Druva, Inc., the leader in cloud data protection and management, announced the launch of Druva Compass, a new partner program committed to empowering partners and accelerating customers’ digital transformation. Following the company’s recent announcement of $130 million in new funding to fuel growth and global expansion, the new program will offer expanded enablement resources, a robust accreditation curriculum, and a streamlined sales process with opportunities for industry-leading recurring margins. Partners are core to…

SurveyMonkey Named Customer Satisfaction Leader in Enterprise Feedback Software Category by 2019 G2 Grid Report

SurveyMonkey, a leading global survey software company, announced that it leads in customer satisfaction for the Enterprise Feedback Management Software category in the 2019 G2 Grid Report. SurveyMonkey received a 96% satisfaction rating from enterprise customers in the latest report by G2, a review platform empowering business buying decisions by highlighting the voice of the customer. Marketing Technology News: Taptica International Rebrand Reflects Video Advertising Leadership The G2 Grid Report released rankings…

Blaize Raises £2.5 Million From Nauta Capital to Power the Subscription Economy

Blaize Will Use the Round to Further Enhance Its Cutting-Edge Platform, Strengthen Its Leadership and Operational Teams, Plus Accelerate International Expansion Plans Blaize, a customer experience platform for the subscription economy, has raised a £2.5 Million Seed round from Pan-European VC, Nauta Capital. The London-based SaaS company enables businesses to design and roll-out highly personalised digital subscription journeys. Through Blaize, non-technical teams can utilise intuitive, code-free drag-and-drop…

Klarna and BigCommerce Expand Partnership Globally

Bigcommerce Is Now Offering Klarna's Popular Payment Options Overseas, Enabling Its European Merchants to Effectively Compete and Grow Klarna, a leading global payments provider and licensed bank, and BigCommerce, a leading SaaS ecommerce platform for fast-growing and established brands, announced the expansion of their current partnership in the US, initiated in 2016, to also include Klarna's European core markets. The expanded integration will allow BigCommerce merchants in the UK, the DACH region, the Netherlands,…

MarTech Interview with Rob May, CEO at Talla

"The key trends that businesses need to be thinking about and when it comes to customer service are automation and chatbots." Tell us about your journey into Customer Support technology and what inspired you to start Talla? Since day one, Talla has set out to build digital workers that automate tasks for employees. We believe that AI and Automation are the future of work and have the power to make every employee more productive. We build digital workers by turning every business process into a supervised learning workflow…

jumpGate SRM Re-Invents Cold-Calling for the Benefit of Company Gatekeepers and Buyers

A new start-up, jumpGate SRM, is promoting to the B2B community a FREE online SaaS for Gatekeepers and Buyers to view and track proposed opportunities rapidly, while having the benefit of automatically storing contact data, and replying in a single-click Company Gatekeepers and Buyers finally have a simple solution to handle incoming cold-callers. jumpGate SRM is free Supplier Relationship Manager in the cloud for business' that need an instant way to review, share, and reply to salespeople, job seekers, or anyone with a…

Contegix Appoints Elizabeth Clor as Chief Marketing Officer

Contegix, the leading Managed Service Provider for digital applications, announced that it has named tech marketing expert Elizabeth Clor as its new chief marketing officer. Clor, who joined Contegix on May 22, brings two decades of experience in growing B2B technology companies to the Contegix leadership team. Her expertise in generating awareness and demand for businesses of all sizes will drive significant growth for the application services provider. Most recently, she was…

Former LinkedIn Exec Mike Gamson Joins Relativity as New CEO to Further Accelerate Growth

Gamson brings 20 years of SaaS leadership to the chief executive position, teaming up with founder and industry veteran Andrew Sieja to solidify the company's expansion into the cloud and new markets Global technology company Relativity announced that LinkedIn veteran Mike Gamson has been named Relativity's new chief executive officer, effective July 1. Gamson brings his in-depth SaaS experience to Relativity, as well as his ability to mobilize and develop fast-growing customer-centric teams.  Sieja will serve as…

RoboMQ Connect iPaaS Now Available on Microsoft AppSource and Microsoft Azure Marketplace

RoboMQ is excited to announce availability of its Connect iPaaS and Hybrid Integration Platform (HIP) on Microsoft AppSource and Microsoft Azure Marketplace. This collaboration makes RoboMQ products easily available to customers already using Microsoft products and having a presence on Microsoft Azure Cloud. Connect iPaaS provides drag and drop integration capabilities for SaaS applications and cloud services including, but not limited to, Microsoft Dynamics 365, ServiceNow, ADP, Office 365, SalesForce and…

Ksquare Acquires Great Wave Tech – Accelerates Expansion of Salesforce Practice Area

Ksquare formally announces the acquisition of Great Wave Tech, providing an expansion of cloud and Salesforce development services for existing customers and the highest level of expertise for new customers. Ksquare welcomes the addition of Glenn Kohner, Certified Technical Architect, and will acquire all Great Wave assets, people and customers with the merged business operating under the Ksquare name. Great Wave Tech, founded in 2004, is a professional services firm dedicated to delivering software as a service (SaaS)…