PolyAI, the leading provider of enterprise voice assistants, has raised $40 million in a Series B funding round led by Georgian with participation from Twilio Ventures as well as existing investors (Khosla Ventures, Point72 Ventures,…
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Ability to Talk to Same Voice-Assistant Outside and In-Vehicle with Same Commands, Most Important to UX Strategy Analytics - Smart speakers are becoming more and more ubiquitous worldwide and by natural extension,…
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Enterprise voice bot market heats up as companies use AI to route calls, answer questions, book reservations and take orders PolyAI, the leading supplier of enterprise-ready voice assistants, is poised for rapid growth in the US thanks…
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Sensory powers new voice-enabled Farberware microwaves, the first of many home devices to feature a custom, private voice UI Sensory today announced that custom voice assistants that deliver total user privacy are officially here and are…
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Sensory Updates TrulyHandsfree with Capabilities That Align With the Voice Interoperability Initiative Led by Amazon Sensory, a leader in embedded voice, vision and biometrics AI announces new capabilities for TrulyHandsfree™, the…
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 Orbita, Inc., provider of healthcare's most powerful conversational AI platform, announced the release of the Voice Assistant Consumer Adoption Report for Healthcare 2019. To develop this report, Orbita sponsored independent research…
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Global Connected Consumer Index Highlights Need for Marketers to Strike a Relevancy Balance to Deliver Personalization and Brand Value Without Alienating Consumers Global B2C marketing automation company, Selligent, published the Selligent…
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New research reveals that more than three-fifths of Brits (62%) don’t use their smartphone’s pre-loaded voice assistant capabilities. But for those that do, it suggests the greatest opportunity lies in their cars. AI and data-driven agency…
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Whetstone Technologies announces the general availability of the SoniBridge platform, spanning the gap between voice assistants and mobile marketing via text messaging.  The company will be demonstrating their patent-pending, voice-first…
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Branding on audio assistants is in its infancy, but brands should prepare for a new audio-focused world Voice assistants and smart speakers have become the latest consumer-electronic devices to transform the marketing industry. The…
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Uberall Study Finds That SMBs Prefer Alexa over Google Assistant, Siri, Cortana Uberall, Inc., the location marketing solution for businesses competing to attract and win local brick-and-mortar customers, released a new study about how…
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User Spending via Voice Assistants Is Expected to Grow as Much as Six Times in Three Years Capgemini's Digital Transformation Institute has recently released a new report titled, "Conversational Commerce: Why Consumers Are Embracing…
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Companies Will Leverage Extensive Knowledge in Conversational AI to Solve Customer Experience Challenges for Health Care OZ, a global consulting company enhancing customer experiences through digital innovation, has announced its…
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Cognitive Automation, Neural Intelligence, Emotional AI, Conversation Assistants, and Proximity Guides -- AI as a Technology Has Come a Long Way Since Its First Mention in a Sci-Fi Novel in the Last Century I always felt that Issac…
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TTEC Holdings, Inc. , one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that VoiceFoundry, a TTEC Digital company, has achieved the Amazon Web Services…
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Increasingly rich visual experiences permeate most aspects of our digital life. You’d be hard pressed to find anyone who doesn’t tap, swipe or click on a screen hundreds of times a day. These visual experiences are integral to our…
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The world is gradually shifting towards voice-enabled technology; these serve our needs and do what we want in real-time. To stay on the right side of customer noticeability in an ever-competitive digital market, brands must continually…
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Companies across sectors are leveraging artificial intelligence (AI) and machine learning technology to introduce chatbots, help bots, and digital assistants to improve customer satisfaction and operational efficiency, and users are…
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“Did I answer your question?” How many times have you read that in a chatbot message window and thought, “not even close”? An ever-increasing number of businesses use chat- or voicebots for customer support, and yet, you’d be…
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Partnership increases reach into and improves ability to serve complex industries, including insurance, banking, capital markets, healthcare and life sciences. Voicify, a conversational AI platform used to deliver custom voice assistants,…
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