Digital River Taps from Within as it Appoints New CMO with Extensive Ecommerce Experience

Ted Rogers transitions to lead the marketing function to accelerate bringing new best-of-breed solutions to market Digital River, the most experienced global ecommerce enabler for established and fast-growing brands, announced today the appointment of Ted Rogers as the company’s chief marketing officer. Rogers will report directly to Digital River’s CEO, Adam Coyle. Rogers has been a key executive at Digital River for three years, serving first as vice president and general manager of MyCommerce, Digital River’s…

John Varvatos Rocks the eCommerce Experience with Salesforce

International Luxury Brand, John Varvatos, Delivers an Immersive, Personalized Retail Experience with Salesforce Salesforce, the global leader in CRM, announced that John Varvatos, the renowned, international design house, is using Salesforce to deliver a luxury retail experience in-store and online. Inspired by rock music and the eclectic style of musicians, John Varvatos launched his namesake brand in 2000. Today, John Varvatos represents an entire men's lifestyle brand with each store being a focal point of the…

Clinique and Qubit Awarded Win for Best Ecommerce Experience in Beauty at Glossy Awards Europe

The Glossy Awards Europe recognize the companies transforming the European fashion and beauty industries Qubit, the leading marketing personalization technology provider, and Clinique, the global beauty brand, were awarded Best Ecommerce Experience at the inaugural Glossy Awards Europe. Founded in New York in 1968, Clinique has been providing its customers with the safest, highest-quality beauty and skincare products for more than 50 years. Clinique, an Estee Lauder Companies' brand, has over 22,000 customer consultants…

Farrow & Ball Appoints Kin + Carta Connect to Upgrade Digital Customer Experience and Ecommerce

Global digital transformation agency Kin + Carta Connect has been appointed by Farrow & Ball, the eco-friendly paint and wallpaper company, to future proof its website and ecommerce experience. Farrow & Ball has seen online sales surge since lockdown and engaged Kin + Carta Connect to maintain momentum. As an Episerver Gold partner, the agency will use its platform expertise to initiate a continuous improvement strategy. As well as optimizing the Customer Experience, Kin + Carta Connect will introduce new…

Signifyd Named Market Leader by Frost & Sullivan for Dominating eCommerce Fraud Prevention with an Exceptional Consumer Experience

Signifyd's vast ecosystem of merchants and powerful product features endow it with a significant competitive edge Based on its recent analysis of the global eCommerce fraud prevention market, Frost & Sullivan recognizes Signifyd with the Global Growth Excellence Frost Radar Award. Signifyd is a leading provider of guaranteed fraud protection solutions for eCommerce merchants and retailers. Continued global expansion, large-scale automation, a highly modular and open platform, and partnerships with payment processors and…

Check Point Software ZoneAlarm Improves Customer Experience and eCommerce Operations with 2Checkout

ZoneAlarm’s solutions benefit from advanced payments and subscription billing capabilities, and accelerated speed to market 2Checkout (now Verifone), the leading all-in-one monetization platform for global businesses, announced that Check Point Software Technologies, a leading provider of cyber security solutions globally, has selected 2Checkout and the Avangate Monetization Platform for the global online sales of its ZoneAlarm consumer security solutions. The software company is benefiting from an all-in-one commerce…

Invoca Announces Three New Conversation Intelligence Solutions for Sales, eCommerce, and Customer Experience Teams

At its 6th annual conference, Invoca announced three new solutions that extend its AI-powered conversation intelligence platform beyond the marketing organization to also serve sales, eCommerce, and customer experience teams. The new solutions will allow all revenue teams at business-to-consumer (B2C) brands to create better buying experiences, drive more leads, and increase revenue. By helping brands understand conversation data and activate it across their technology stack, Invoca's Active Conversation Intelligence…

Octane AI Launches Shoppable Quiz, Enabling Ecommerce Brands to Create Personalized, Consultative Online Shopping Experiences

Octane AI also announces a $4.25 million capital raised led by Bullpen Capital, bringing total funding to $9 million Octane AI, the all-in-one buyer profile, Facebook Messenger, and SMS marketing platform for Shopify,  announced the launch of their Shoppable Quiz private beta. The Shoppable Quiz brings the retail consultation experience online with a personalized shopping experience, featuring a fully customizable and easy-to-use quiz builder integrated with Shopify, Klaviyo, ReCharge and other best-in-class ecommerce…

Major US Drop Shipping Supplier Selects Celebros Search By Bridgeline to Enhance Their eCommerce Search Experience

Bridgeline Digital, Inc, a leader in cloud-based digital experience software, announced today that a major US dropshipping supplier has selected Celebros Search by Bridgeline to enhance the site search capabilities of its online store and improve their customer experience. The Company provides a platform for resellers to access more than 20,000 organic, specialty, and gourmet products online. Major eCommerce platforms such as WooCommerce and Shopify can import products from their website to be delivered directly to…

New Partnership Offers Flexible, Powerful Ecommerce to Provide the Best Experiences for Customers

Coveo and commercetools team up to provide unified multi-channel and intelligent Ecommerce architecture for highly personalized buyer experience Coveo, the industry leader in search and intelligence SaaS solutions, announced that its cloud-native platform will be available in the commercetools Integration Marketplace. The strategic agreement provides access to powerful, personalized experiences with flexible architecture for today’s search and merchandising needs. From consumer brands to B2B manufacturers, from retailers…

OTTO.nl, a leading European eCommerce Brand Invests in Insider’s AI-Powered Marketing Platform to Deliver Personalized Experiences

OTTO.nl, one of the world's leading retail eCommerce brands chose Insider, the first integrated AI-powered Growth Management Platform, to drive personalization and growth across its digital channels. Insider will supplement OTTO.nl's vision to drive growth through effective customer segmentation and its AI-powered platform to deliver truly relevant experiences. "Personalization is an important driver for growth within OTTO.nl and crucial in delivering an optimal shopping experience. Insider is a partner that helps us…

PadSquad Kicks Off 2020 with Shop, a First-to-Market Shoppable eCommerce Advertising Experience for Mobile

PadSquad, in partnership with Shoppable, announces the launch of Shop by PadSquad, an exclusive solution with the first universal checkout technology for advertising on the mobile web. Shop by PadSquad offers an end-to-end shopping experience that streamlines the path to purchase while providing brands with valuable insights into consumer buying behaviors. Marketing Technology News: Evergage Jumps into the Salesforce Economy; Bought to Improve Hyper-Personalization in Sales Shop by PadSquad provides consumers with a…

Jagged Peak Unveils New Interface and Enhanced User Experience for EDGE eCommerce Platform

Jagged Peak, Inc., a pioneer in eCommerce software and services, has announced the release of a new user interface (UI) for its flagship Order Management platform, EDGE. The modernized UI was designed to improve ease-of-use, enable personalization and provide mobility. Marketing Technology News: Demand Spring Expands Dynamic Leadership Team Jagged Peak helps brands and retailers achieve their eCommerce ambitions through tailored technology solutions and a comprehensive portfolio of digital services and fulfillment…

Yotpo Unveils Atlas, the New Foundation for eCommerce Marketing Experiences

Yotpo's Atlas Will Enable Brands to Double-Down on Building Loyal Customer Relationships that Feature Hyper-Personalized, Dynamic Customer Interactions Yotpo, the leading eCommerce marketing platform, debuted Atlas, a first-of-its-kind cloud infrastructure engineered to combine content, data, and an analytical engine to ultimately unlock one-to-one experiences across the customer journey. Tomer Tagrin, CEO & Co-founder of Yotpo unveils new product developments at Destination:D2C…

Frost and Sullivan Analysis Reveals That Speed of Delivery and User Experience Fuels Retailers’ B2B eCommerce Expansion

Frost & Sullivan's Visionary Innovation Team Finds Prioritizing Mobile And Omnichannel Strategies Augment Growth Opportunities In The B2b Online Retailing Market Frost & Sullivan's latest analysis, Future of B2B Online Retailing, predicts that online B2B transactions of manufacturers are expected to reach $3.68 trillion in key economies such as the US, China, United Kingdom, Germany, and Japan by 2025. The trend would be largely driven by web-only features such as digital sales platforms, instant customer reach,…

Kibo Named a Strong Performer in Experience Optimization Platforms

Kibo, the leader in unified commerce, announced that global analyst firm Forrester Research has named Kibo a Strong Performer in The Forrester Wave: Experience Optimization Platforms, Q4 2020. Powered by AI-driven personalization from Monetate and Certona, Kibo Personalization delivers best-in-class experience optimization capabilities for online and omnichannel retailers. The report describes Kibo’s vision “to enable commerce professionals to design and launch hyper-personalized experiences, tests, and recommendations in…

SurfStitch Launches Its Own App to Enrich Customer Experience

Australian coastal lifestyle brand expands their digital channels through partnership with Tryzens and Poq. SurfStitch, the Australian based coastal lifestyle platform, has launched their own brand-new app in partnership with digital commerce agency Tryzens and appCommerce platform Poq to enhance the experience for their loyal following of customers and support their digital flagship. The new app provides an intuitive experience for customers that is uniquely SurfStitch while also leveraging new features such as shoppable…

Dynamic Yield Named a “Strong Performer” in Experience Optimization Platform Industry Report

Dynamic Yield, a leading Experience Optimization platform, announced it has been named a Strong Performer by leading global research and advisory firm Forrester Research, Inc. in its report “The Forrester Wave™: Experience Optimization Platforms Q4 2020,” which was published today. The company was among 10 top experience optimization platform (EOP) providers selected to be evaluated in the report. Marketing Technology News: Mediavine Expands Access to Contextual Ad Targeting Using GumGum’s Verity Artificial Intelligence…

Delvify Releases ‘The SMART Guide to Visual AI’ to Inspire Next Generation Online Shopping Experiences

New report to encourage eCommerce businesses to adopt AI powered Visual technology to help customers discover and shop what they see Delvify has released a new report “Visual AI – the SMART Approach” to encourage eCommerce businesses to adopt new Visual AI technologies and help customers ‘discover and shop what they see’ with Visual Search and Personalised Recommendations. This definitive report, the first of its kind, aims to demystify Visual AI tech and help eCommerce businesses delve into how they can transform their…

Returns Experience Continues to Grow in Significance for Consumers, Doddle Survey Finds

59 Percent of Respondents Note the Convenience of Ecommerce Returns has Become More Important to Them Since the Coronavirus Outbreak; Key for Retailers This Holiday Season and Beyond Doddle, a leading international ecommerce solutions provider that designs, develops and integrates consumer fulfilment and returns technology, announces the findings of its latest survey conducted to uncover how important the ecommerce returns experience is to consumers. The research of almost 1,400 U.S. consumers was done in October 2020.…