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Kibo Adds COO To Champion Personalized Commerce For Clients

Kibo, a leader in cloud commerce, announced Brian Wilson has joined the company as its Chief Operating Officer. Brian brings more than 20 years of client enablement leadership in enterprise software, as well as extensive experience in building client champions for subscription and SaaS product companies. In his role as COO at Kibo, Brian will oversee customer success, ensuring that Kibo delivers highly personalized end-to-end customer experiences, including out-of-the-box order management and ecommerce, for brands at every…

Service Businesses Can Now Give Video Estimates Using Zoom

Workiz's New Integration with Zoom Allows Service Businesses to Provide Estimates Remotely, Protecting Clients and Technicians during the COVID-19 Pandemic Workiz, the leading field service management and communication software, announced a new integration with Zoom, the video conferencing service. In response to a growing need, Workiz provided this new integration feature to enable service businesses, such as repair services, junk haulers, and carpet cleaners, to give video estimates to their customers. By reducing  the…

Pricefx Introduces Lightning, the First Turnkey Solution to Enable Rapid Activation of Pricing Excellence

Pre-configured, enterprise-grade pricing capabilities built around standard strategies and processes now available at no cost through Q2 2020 Pricefx, the global leader in native cloud pricing software, introduced Lightning, the first turnkey solution to enable rapid activation of pricing excellence. Powered by Pricefx Accelerators, Lightning delivers a full suite of standard pricing analytics, management and CPQ realization tools, able to go live in six weeks or less. Customers can accelerate their Pricefx implementation…

Siegel Joins EZ Texting to Manage Product Strategy and Execution to Help Further Company Growth.

EZ Texting, the leader in SMS marketing software for business, today announces the appointment of Josh Siegel as Chief Product Officer. With significant SaaS experience, Josh enables EZ Texting to grow its offerings and better serve unmet customer needs. “Josh fills a vital role on our leadership team, bringing a wealth of experience across the SMB space and an expansive, proven toolkit for addressing customer needs,” said Norman Happ, CEO of EZ Texting. “His customer focus and experience in companies of all sizes are why…

dotdigital Launches Live Chat Service to Turn Conversations into Conversions

dotdigital, the integrated marketing automation solution in Magento Commerce, part of Adobe Experience Cloud, is enriching its core bundled offering with Live Chat to enable merchants to easily access their marketing automation tools directly within Magento Commerce. dotdigital joined forces with Magento four and a half years ago – the first premier technology partner for email marketing – to help merchants expedite their data further, while increasing customer engagement and driving long-lasting loyalty. Now Magento…

Auth0 Board of Directors Welcomes Smartsheet CFO as New Member

Industry veteran Jennifer Ceran joins Board; Auth0 adds new VPs to bolster leadership Auth0, the identity platform for application builders, today announced that Jennifer Ceran has joined its Board of Directors. Ceran has more than three decades of technology and SaaS industry experience, and will serve as an integral member as Auth0 continues its exciting growth. As CFO of Smartsheet, a modern SaaS work execution platform, Ceran leads the Finance, Procurement, IT, Facilities/Real Estate, and Operational Excellence efforts,…

Automation Anywhere Advances its Industry-Leading Cloud-Native and Web-Based RPA Platform with SaaS Solutions to Combat COVID-19

Enterprise A2019 gaining strong momentum with over 200,000 users on the platform New, flexible SaaS packages are up and running in minutes to enable return-to-work and business continuity Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced the availability of RPA software-as-a-service (SaaS) offerings for its industry-leading cloud-native, web-based digital workforce platform, creating a springboard for all organizations to adopt cloud intelligent automation in a return-to-office or…

Oracle Cloud, Engineered Systems and Hardware Now Available through BIAS GSA Schedule

BIAS Corporation, a leading IT Services company and award-winning member of Oracle PartnerNetwork (OPN), today announced it has added Oracle Cloud Infrastructure (IaaS), Oracle Cloud Applications (SaaS), Oracle Construction & Engineering Cloud Services, and Engineered Systems and Hardware (including Servers and Storage software) to its GSA IT Schedule contract. This addition to BIAS's GSA schedule provides federal agencies, as well as other qualified agencies and participating organizations, streamlined access to Oracle…

LogMeIn Unlocks Untapped Potential of Co-Browsing with Rescue Live Guide

Solution Delivers Seamless, Secure Co-browsing for Frictionless Customer Support At CXNext, LogMeIn announced the launch of Rescue Live Guide, which provides instant and secure co-browsing capabilities that enable customer service agents to resolve issues faster via guided, personalized support. Rescue Live Guide is the latest offer in a series of solution advancements made to LogMeIn’s industry leading Support Solutions portfolio which is designed to eliminate friction across digital experiences for both agents and end…

Stella Connect and Qualtrics Ink Strategic Partnership

Joint solution builds world’s best platform for unlocking the potential and performance of contact center teams Stella Connect, a disruptive, VC-backed provider of SaaS contact center Quality Assurance and Performance Management solutions, announced today that it has entered into a strategic relationship with Qualtrics, creator of the experience management category. With this collaboration, the two companies will provide a seamless workflow for driving agent engagement and performance to help enhance the customer…

Jamie Gunn Appointed as Chief Financial Officer at Mapp

Mapp, the insight-based customer engagement platform, has announced the appointment of Jamie Gunn as Chief Financial Officer. Jamie will work with the Mapp leadership team / management board to take the business to new levels of success. Jamie will be based in London, where he will oversee Mapp's global operation. He will work closely with Steve Warren, CEO, Mapp, in managing Mapp's investors' interests and investments in the business; ensuring that the company is suitably funded; planning for its future; improving…

Twenty Over Ten Launches Integration With Wealthbox to Save Financial Advisors Time, Maximize Lead Generation, Strengthen Relationships And…

New Partnership Leverages Prospect And Client Interactions Through Data Synchronization Solution Twenty Over Ten, an industry-leading SaaS company, today announced a new integration with Wealthbox, a modern provider of client relationship management (CRM) solutions for financial advisors. This new integration is a contact sync between Wealthbox and Lead Pilot, where advisors can sync contacts from Wealthbox to Lead Pilot daily to automate their inbound marketing efforts. Marketing Technology News: Modus Create Named a…

Nextup Hires Industry Expert as Director of Marketing

Nextup welcomes Julie Lozano as Director of Marketing Nextup, based in Anaheim, California, announced that Julie Lozano has joined the company as Director of Marketing. Julie will develop and oversee marketing, communications, and public relations strategy for the organization in close collaboration with its executive team. Marketing Technology News: Khoros Sees 47% Increase in Online Community Visits During COVID-19 Julie brings over 15 years of automotive experience to her new position. She began her career as a…

The CXApp Creates ‘No-Touch’ Workplace Experiences With New Platform Features

The CXApp Launches Automated, Contactless Interactions for Its Connected App Experience When offices re-open and employees return to work, technology will be the building blocks for a contactless workplace experience. Creating low-touch, yet highly accessible work environments will be a core principle going forward. The CXApp facilitates a unified workplace where employees have on-demand access to real-time communications and contextual experiences in one app from employee to employee, building to building, campus to…

Boomi Launches the First iPaaS Platform Connector for Amazon EventBridge

Boomi provides Out-of-the-box Support for Amazon EventBridge, Offering Event Driven Architecture (EDA) Solution for Amazon Web Services (AWS) and Boomi Customers Boomi™, a Dell Technologies™ business, announced an integration with Amazon EventBridge and the Boomi platform, expanding its support for Event Driven Architecture (EDA). Amazon EventBridge is a serverless event bus that makes it easy to connect application data, integrated Software-as-a-Service (SaaS) applications, and Amazon Web Services (AWS) services. As an…

PitchHub Makes Life With Video Easier

Aragon Research named PitchHub a Hot Vendor in Sales Enablement for 2020. The two-year-old startup provides Software as a Service (SaaS) and consulting services that simplify the video creation process. Businesses and independent agents, now more than ever, need to enable on-demand videos for social media and online marketing campaigns. Their product makes it easy for non-technical and busy professionals such as real estate, mortgage brokers, large and small business owners to quickly leverage the PitchHub software as they…

JRNI Ups the Ante on Data-Driven Decisions

JRNI, a leading SaaS scheduling platform designed to optimize the customer journey through powerful personalized experiences both in-person and remotely, today announced the availability of JRNI Analytics. The tool is designed to provide retailers, retail banks, wealth management firms, and other businesses with insights into consumer behavior, business trends, and conversions. Marketing Technology News: Adfone Announces the Closing of a $7.5M Seed Funding Round to Expand its Play2Pay Rewards Platform As scheduled…

JRNI Launches JRNI Forward Suite

Package designed for businesses confronting the new business as usual JRNI, a leading SaaS scheduling platform designed to optimize the customer journey through powerful personalized experiences both in-person and remotely, announced the availability of its JRNI Forward suite. This package is designed to facilitate a smooth transition for businesses as they recover from the effects of the COVID-19 pandemic. Marketing Technology News: Modus Create Named a Top Ten Digital Transformation Solution Company Earlier this…

Logicworks Named a Leader in 2020 Gartner Magic Quadrant

Logicworks, a leading cloud migration and managed services provider, announced that the company has been named a Leader in the 2020 Gartner Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, Worldwide. This is the fourth consecutive year that Logicworks has been included in this Magic Quadrant. Leaders are defined by Gartner as having "a track record of successful delivery of high-quality professional and managed services that thoughtfully exploit the capabilities of the cloud platform. They…

RainFocus Selects OpFocus to Build Strategic Sales and Marketing System using Salesforce and the Demand Unit Waterfall®

Ensures Sales/Marketing Alignment, Achieves Record-Breaking 135 Percent CARR Growth and 140 Percent Net Customer Retention OpFocus, a leading Salesforce implementation consultancy for SaaS companies, today announced that RainFocus engaged it to build a new sales and marketing system. By implementing the SiriusDecisions Demand Unit Waterfall within Salesforce, and integrating it with Pardot and Terminus, OpFocus helped the events marketing company accelerate strategic growth. RainFocus’ sales and marketing teams are fully…