SessionM Recognized by Gartner for Customer Data Platforms for Marketing and Mobile Marketing Platforms

By PRNewswire On Aug 13, 2018

SessionM Named in 2018 Gartner Magic Quadrant for Mobile Marketing Platform and Gartner Market Guide for Customer Data Platforms for Marketing

SessionM, the leading customer data and engagement platform, announced that it has been cited in Gartner’s July 2018 Magic Quadrant for Mobile Marketing Platforms report as well as Gartner’s Market Guide for Customer Data Platforms for Marketing.

.@SessionM recognized by @Gartner_inc for customer data platforms for marketing and mobile marketing platforms

SessionM is uniquely positioned to help brands manage, organize and enrich customer data and act on it in real time within the same platform.

Also Read: SessionM Delivers New Salesforce Integration to Transform How Global Brands Deliver Real-Time, Personalized Experiences

According to Gartner’s Market Guide for Customer Data Platforms for Marketing, “Marketer interest in CDPs continues to accelerate. In the first half of 2018, Gartner client inquiries pertaining to CDPs doubled when compared with the same period of the previous year. The reasons are clear: Fifty-two percent of marketing leaders responsible for data and analytics said data management, data integration and formatting are among their most time-consuming activities. Messy, siloed data is still a major marketing problem, and CDP vendors are seizing the opportunity to address it.”

SessionM allows global brands to have access to relevant customer data at their fingertips to anticipate a customer’s needs and deliver the right personalized experience at the right time. The platform pulls together customer data from throughout an organization into one holistic profile for each individual customer, keeps that profile constantly updated in the cloud, determines the next best customer experience – whether that’s a personalized offer, reward, content or some other kind of experience – and then delivers that experience either natively through its platform or by orchestrating the engagement though other systems and channels.

Also Read: What’s Cooking at Salesforce? SessionM’s 23.8 Million Series E Funding Led by Salesforce Ventures

“Data needs to be at the core of marketers’ interaction with customers and being able to seamlessly integrate multiple data sources into a holistic profile is invaluable to today’s global brands,” said Lars Albright, co-founder and CEO of SessionM. “Built with this data-centric capability in mind, our platform allows our global customers to inspire loyalty and increase frequency, spend and satisfaction.”

According to Gartner, “Hype around customer data platforms (CDPs) is at an all-time high. Inquiries from Gartner clients on the topic doubled between the first half of 2017 and the first half of 2018.”²

“To us, being included in both Gartner reports is a testament to the all-encompassing solution our team has created to deliver the most impactful customer experiences wherever customers engage. We’re excited and believe that we’ll continue to innovate with the world’s biggest brands as they leverage data to deliver unique and personalized experiences to foster deeper brand loyalty,” said Albright.