Organizations are struggling to keep up with consumers who continue to demand more from their digital-first experiences. To meet that need, businesses must step up and deliver smart, savvy self-service solutions that don’t leave consumers…
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Firm to host free online and in-person event May 19 to showcase Conversational AI Avatars In conjunction with national Small Business Week, TAG MultiMedia is focusing on helping small businesses explore what it means to chart their course…
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OpenBots Launches Business Center with New Studio Version 1.8 Zero-bot licensing RPA+ platform OpenBots Inc. announces Studio v.1.8 release. Version 1.8  release coincides with the launch of two new products: OpenBots Assistant and the…
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Expanding upon a strong foundation of AI-powered customer engagement solutions, these transformative enhancements to its AI-suite position Acqueon to leapfrog market entrants, displace legacy providers & outpace the competition.…
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Conversational AI is one of the latest developments of Artificial Intelligence (AI). It uses AI capabilities to produce solutions that will offer human-like interactions between humans and machines. Conversational AI can recognize human…
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Consumers want brands to not only provide options to call and message, but also connect the history of their interactions across both channels  LivePerson, Inc., a global leader in Conversational AI, today revealed the results from its …
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First-To-Market Reputation, CX and Brand Decision Intelligence solutions transform noisy conversation data into actionable predictive intelligence through the power of advanced NLP and applied AI Converseon, the leading AI-powered consumer…
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With the Email Sync Assistant, Salesforce users can quickly create new leads or contacts from email addresses not yet in Salesforce. Saving Salesforce users time has always been Match My Email's core goal. Using technology, Match My Email…
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Global Intelligent Automation leader Laiye today announced its acquisition of Mindsay, a leading European enterprise chatbot and voicebot platform. The addition of conversational artificial intelligence advances Laiye's goal of becoming the…
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Relo Baseline allows users to benchmark sponsorship performance for nearly every sponsorship asset in all major North American sports, providing unparalleled visibility into the digital value of every stadium or digital asset Relo Metrics,…
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UserTesting (NYSE: USER), a leader in video-based human insight, today announced new features as part of its quarterly product release to help companies gather human insights specifically tailored to how their business operates. Companies…
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SailPoint stockholders to receive $65.25 per share in cash SailPoint Technologies Holdings, Inc. (NYSE: SAIL), the leader in enterprise identity security, today announced that it has entered into a definitive agreement to be acquired by…
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Laserfiche  the leading SaaS provider of intelligent content management and business process automation — today announced the opening of its new global headquarters in Long Beach, California. Designed to reflect the company's vision of…
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The specialist healthcare recruitment organization, GrapeTree Medical Staffing, has launched a Conversational AI (CAI) solution which has been built using Artificial Solutions’ SaaS platform, Teneo. The solution will help to support the…
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Acquisition Brings Advanced, AI powered Omnichannel Conversational Engagement Solutions to BFSI Organizations Gupshup, a global leader in conversational engagement, announced today the acquisition of Active.Ai, the leading…
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Upgrades to Flo and Late Charges solutions enable providers to prioritize patient accounts, reduce late charges VisiQuate, Inc., the industry leading provider of advanced analytics, intelligent workflow, results-driven services and…
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UkrPass, live on Telegram Messenger, is an automated chat-bot that provides Ukrainians with critical information about immigration options. For the last several weeks, a group of Ukrainian engineers, lawyers and other global professionals…
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Marchex recognized by The Business Intelligence Group for second consecutive year Marchex, the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that…
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Clickatell's new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet revenue goals Clickatell, CPaaS innovator and Chat Commerce leader, launches its latest Chat Commerce Trends…
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New solution enables empathetic, patient-first experiences that help increase patient acquisition Invoca's cloud platform records, transcribes and analyzes 100% of patient calls while ensuring HIPAA compliance Invoca has announced Invoca…
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