Research indicates nearly 80% of consumers would converse with a machine to avoid long hold times Poor customer service is pervasive. A recent survey from Replicant, a provider of AI-enabled automated customer contact centers, found that…
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Leading Marketing Agency's Chief Revenue Officer Jen Spencer Hosts Podcast Aiming To Challenge the Status Quo for Inbound Marketers SmartBug Media® — a leading Intelligent Inbound® marketing agency that assists businesses in generating…
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Human Layer Security company Tessian has launched Tessian Architect, a new policy engine for real-time email data loss prevention (DLP). It provides automatic and custom policy capabilities, and real-time visibility into data loss events,…
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Floatbot to offer conversational AI personal auto quote and service to independent insurance agents. BridgeNet and Floatbot have entered into a partnership that will give independent insurance agents powerful web-based tools that allow…
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Clinc, the leader in Conversational Artificial Intelligence technology for Banking, today announced that Landmark Credit Union launched Clinc's Virtual Banking Agent. The new voice and text-enabled chatbot enhances the experience for…
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Crestron Flex video conferencing platform adds support for Jabra and Huddly cameras, delivering intelligent video features and capabilities demanded in today’s work environment. Crestron, a global leader in workplace technology, is…
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SmartBug Media — a leading Intelligent Inbound® marketing agency that assists businesses in generating leads; increasing awareness; and building brand loyalty through inbound marketing, digital strategy, design, marketing automation,…
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Dynamic, Customizable Framework Allows Companies to Seamlessly and Immediately Integrate Industry Standard AI-Enabled Digital Assistant into Critical Processes CogniCor, the leading provider of artificial intelligence-powered digital…
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As the world embraces a more hybrid culture with a greater focus on enhancing digital buying journeys, marketers are faced with the challenge of not only driving more traffic to their brand website and other online channels (like social…
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Launched via WooCommerce, the new solution improves cart abandonment recovery and customer identification Remarkety, a leading eCommerce data-driven marketing platform, today announced the launch of Email Capture Booster. Unlike…
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InterDigital proposal drives creation of new industry specification group InterDigital, Inc., a mobile and video technology research and development company, today announced that Arman Shojaeifard, Research and Innovation Lead Researcher,…
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 Ushur, the leader in AI-powered Customer Experience Automation (CXA)™, today announced that Irish Life, Ireland’s leading life and pensions company with over 1.3 million customers, has selected its Intelligent Document Automation (IDA)…
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Free virtual conference details innovative new technology solutions and inspiring customer success stories Hyland, a leading content services provider for global organizations, has opened registration for CommunityLIVE 2021, the premier…
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Third Quarter 2021 Financial Results to be Released on November 8 Five9, Inc, a leading provider of the intelligent cloud contact center, today highlighted its strong foundation and the significant opportunity ahead as a standalone…
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Verint, The Customer Engagement Company™, announced its schedule of October events where thought leaders will discuss digital-first engagement strategies and how to leverage artificial intelligence (AI), automated quality management (AQM)…
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The company is also setting up a Conversational AI Innovation lab in Silicon Valley Gupshup, the leading conversational messaging platform, today announced it has appointed Gaurav Kachhawa as its Chief Product…
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Direct marketing & data agency, Speedon, launches Intelligent Retargeting to help brands maximize their website retargeting efforts using a unique data engine Speedeon, a leading direct marketing and data agency, today announced the…
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Bavard is revolutionizing how eCommerce businesses build their brand with smart, automated conversations that support and engage customers around the clock. Bavard, a Utah-based technology startup that is disrupting the conversational…
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Starting in 2022, Echo customers can enjoy new Disney immersive features and interact with beloved characters from the worlds of Disney, Pixar, Marvel, Star Wars, and beyond—just say “Hey, Disney!” ‘Hey, Disney!’ will…
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Customers of Alteryx and UiPath can now Automate End-to-End Analytic Processes Leveraging Valuable Data in Legacy Enterprise Systems and non-API Sources Alteryx, Inc, the Analytics Automation company, and UiPath, a leading enterprise…
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