Airmeez' AI-based intent routing will now use SoundHound's best-in-class voice AI to offer intelligent virtual assistants and notification services featuring natural language interactions across multiple communication channels. Airmeez…
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In "I, AI" author Hassan Uriostegui explores the question of whether "Assistant", ChatGPT persona, is potentially sentient. Presenting a practical framework, Uriostegui's examination reveals incredible results that challenge readers to…
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Today Laxis announced that the Laxis Intelligent Meeting Assistant automatically records and transcribes a conversation, takes notes, and uses AI to write follow up email copy. Laxis also offers real-time sentiment analysis and sales…
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AGAT, a market-leader in Compliance and Productivity solutions for Unified Communications Services (UC), announces the arrival of AGI, virtual assistant support for monday.com AGI is a virtual assistant powered by AI that helps…
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First CRM platform featuring cutting-edge AI, NLP and neural computation planetRE, the nation's leading enterprise cloud vendor, announced new CRM capabilities integrating cutting edge AI and Neural network technology to enhance…
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Data plays a key role in ecommerce. Product data feeds provide all the essential information about your business's online product offerings. There are many places to send this data, but the struggle is real for many ecommerce marketers who…
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So much has changed in the past two years about the retail space, including customer expectations and demands from retailers. In an analog world where a consumer will walk into a physical store for their shopping needs, whether they are on…
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TensorIoT , making things intelligent, announced that it has achieved the Amazon Web Services (AWS) Conversational AI Competency distinction. This designation recognizes TensorIoT for its expertise in developing high quality, highly…
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TTEC Holdings, Inc. , one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that VoiceFoundry, a TTEC Digital company, has achieved the Amazon Web Services…
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XAPP AI, a technology company that makes it easy to deploy conversational artificial intelligence (AI) solutions that delight customers, announced today that it has achieved the Amazon Web Services (AWS) Conversational AI Competency. This…
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Cognigy has achieved the Amazon Web Services Conversational AI Competency distinction. Cognigy announced that it has achieved the Amazon Web Services (AWS) Conversational AI Competency distinction. This designation recognizes Cognigy…
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The third-party cookie is crumbling. Even as Google opts to delay the cookiepocolypse, one thing is certain — brands need to rethink how they connect with their audiences. Don’t let data depreciation fool you either! As Forrester…
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Should you prioritize your marketing efforts with more email campaigns? Or should social media overtake other channels and priorities? Find out what the experts think in this weekly martech highlight: _________ MarTech…
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Conversational AI is making leaps and bounds with resource pooling by 1Chatbota In-App Chat announced 1Chatbot a unified approach to conversational AI technologies. 1Chatbot combines the NLU engines of Dialogflow, Lex and Watson and offers…
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Of 47 companies, Aktana achieved the highest rating in impact on the life sciences commercial landscape Aktana, the leader in intelligent customer engagement for the global life sciences industry, announced being named a trailblazer in…
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Among all augmented reality platforms, ARKit stands above the rest in popularity and performance. Apple's tight-knit ecosystem, standardized hardware, and high performance of ARKit for augmented reality applications make it highly desirable…
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With so many businesses aiming to be customer-centric, it’s essential to aim for and maintain the highest possible levels of customer service. However, there are times when the volume of calls to your office or contact center gets…
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Fargo will leverage Google Cloud’s leading AI to provide customers personalized service and offer guidance Wells Fargo & Company announced that Fargo, a new virtual assistant set to roll out to customers in the coming months, will…
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Increasingly rich visual experiences permeate most aspects of our digital life. You’d be hard pressed to find anyone who doesn’t tap, swipe or click on a screen hundreds of times a day. These visual experiences are integral to our…
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In year three of a global pandemic, consumers want businesses to be more empathetic. In response, brands are aligning more closely to changing consumer preferences. To deliver a superior customer experience, we see several B2C brands…
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