Zoovu to Leverage Funding to Accelerate Traction and Growth in Becoming the Foundational Provider of AI Digital Assistants Zoovu, a …
AirAsia Takes off with Ada-Powered Virtual Assistant
Ada’s AI Reduced Customer Wait Time up to 98% in One Month Ada, a Toronto-based AI customer engagement platform, announced …
Alianza Deepens UCaaS and CPaaS Expertise With Addition of Clark Peterson to Board of Directors
Industry Veteran and Former Vonage Business Executive to Help Accelerate Platform Innovation and Service Provider Success Alianza Inc., the cloud voice …
Pandora Launches Voice Mode in Mobile App
Beta Access to New Voice-Enabled Smart Assistant Available Today Pandora, the largest streaming music provider in the US, introduced Voice …
Tellables Launches Virtual Human Storytellers at 2019 Alexa Conference
Tellables, a publisher of voice apps, is set to launch virtual human storytellers at The Alexa Conference. The digital characters, …
VERA, the Digital Personal Shopping Assistant, Officially Launches at NRF 2019
Vera Is Now Available for Major Retailers Following Successful Pilots with Neiman Marcus and Others Piktorlabs, a Seattle-based product design company, …
Ingenico Launches IBM Watson-Enabled Chatbot to Enhance Customer Experience
Payment Leader Enhances Messaging Bot Solution with AI Services from IBM Ingenico Group, the global leader in seamless payment, launched …
Bright Pattern to Sponsor and Present on Chatbots at Customer Contact Week Nashville 2019
Bright Pattern to Present “How to Leverage Bots for Human Interaction Optimization” at Customer Contact Week (CCW) Nashville 2019 Bright …
Datawords and Assist Partner to Accelerate the Internationalization of Automated Assistant Platforms
This Partnership Will Allow Datawords to Help Clients Integrate Messaging and Voice Marketing Tools to Their Digital Marketing Strategies Datawords, …
LiveTiles Bots Solutions Now Available on Microsoft AppSource
LiveTiles, a global software company that empowers its users to create their own intelligent workplace experiences, announced the availability of …
Conversica Scripts New Chapter in AI for Sales with Latest $31 Million Funding
Conversica Raises $31 Million in Series C Funding to Fuel Expansion of Conversational AI for Sales and Business; Becomes The Largest …
Is Voice Commerce the Demise of the Screen?
The voice assistants are coming and there is nothing you can do about it. Trust me, the genie is out …
Sprinklr and Snaps Drive Human-Robot Collaboration for a New Era of Customer Care
Sprinklr, the world’s #1 social media management platform, announced its integration with Snaps, the leading conversational marketing platform. The companies …
Exicon Group Launched Direct-To-Consumer Operations Exicon Assistant
Exicon Assistant Plans to Deliver an Extensive Range of Remote Professional Services Exicon Group, a 360° marketing, brand communications, and …
Intercom Makes Business Messaging Personal with Interactive Video Bots
Automated Video Business Messaging Interfaces Could Further Help Sales and Marketing Teams Capture Audience Attention, Automate Actions, and Accelerate Sales …
CGS Survey Finds Optimal Customer Service Requires a Blended Bot and Human Experience
Consumer Expectations Are High for Personalized Interactions and Secure Management of Data CGS, a global provider of business applications, enterprise …
Microsoft’s Cortana Has Finally Integrated with Amazon’s Alexa
A Year After Finalizing Their Collaboration Amazon and Microsoft Have Integrated Alexa with Cortana. The Integration Intends to Give Tough …
SmartBotHub Announces Release of SmartBotHub Conversational Platform 2.0
The Most Recent Smartbothub 2.0 Release Brings to the Market an Even Richer Set of Features for Creating Best in …
Interview with Eva Tsai, Chief Marketing Officer, Algolia
"Search will no longer be limited to a list of outcomes that are a result of entering a few key …
Yext For Events Arrives to Transform the Way Businesses Connect to Customers
Yext’s Summer ’18 Release Includes Revolutionary Yext for Events Product, Enhancements to Knowledge Assistant Conversational UI, and More Yext, the leader in …