Artificial Solutions®, a leading specialist in Conversational AI (CAI) for the enterprise, today announced that A1 Bulgaria has signed a new contract for the Bulgarian market together with Artificial Solutions and its partner Microsoft.…
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Becker's Hospital Review has spotlighted Parlance and CEO Joseph Maxwell's work in improving patient caller experience with speech-enabled IVR. Becker's Hospital Review, the nation's leading publication that offers up-to-date…
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There’s no question that video makes for the best visual storytelling platform, but what does it takes for marketers to focus on building and executing ROI-driven video marketing campaigns?  In this weekly martech highlight, catch the…
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The combination of Zoom’s robust communications platform with Five9’s intelligent cloud contact center will enable organizations to reimagine the way they engage with their customers Zoom Video Communications, Inc., today announced it has…
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Medfield, MA tech firm identifies industry’s best-in-class business growing via recurring revenue and innovation Tech Advisors, a leading technology solution provider for small to mid-sized businesses, founded by CPAs, has been named as…
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The release looks at different methods of protecting data like antivirus software and VPNs, common privacy pitfalls, and more. The Windows Club has announced the release of their newest article: A Comprehensive Guide to…
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Ivy.ai, an industry leader in Artificial Intelligence chatbots for Higher Education, offers a chatbot that helps institutions streamline name, image and likeness policies for athletic programs. Ivy.ai can streamline resources and policies…
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KAI Express offers a proven, pre-trained, and pre-configured digital assistant experience designed to be deployed in just 30 days, and delivered with an industry first reassurance program Kasisto, creators of KAI, the leading digital…
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The New AI-Powered Food & Beverage Assistant Provides On-Demand Answers and Assistance to Enhance Guest Experiences Noble, the consumer-centric digital commerce and marketing platform for onsite experiences, announced…
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Acquisition to Enable Insight-Driven Targeting, Coaching, and Decision-Making for Go-to-Market Teams, acquisition combines ZoomInfo’s Business-to-Business Intelligence, Workflows, and Engagement Software with Conversation Insights from…
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Anu Shukla, Co-founder & Executive Chairwoman at conversational marketing platform Botco.ai joins us to talk about Botco.ai’s journey since its launch: ________ Welcome to this martech chat Anu, tell us more about Botco.ai. We’d…
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Toronto-Based Business Augments Lead-to-Lease Offerings for Commercial Property Managers MRI Software, a global leader in real estate technology, has acquired Findspace™, an intuitive marketing and leasing platform for commercial real…
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With the addition of CXone SmartReach, NICE is delivering the industry’s most comprehensive integrated suite for digitally fluent customer service NICE, today announced the launch of CXone SmartReach following the…
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Entertainment and pop culture have always captured our imaginations with possibilities of how technology will unfold in our distant future. Some of those wild "predictions" may never come to pass—for example, will we ever have warp drive or…
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Artificial Solutions®, a leading specialist in Conversational AI, appoints Paloma Ramirez Diaz-Monis as Chief People Officer and member of the management team. Vesna Lindkvist, Chief Product Officer and Chief  Technical Officer at Kivra,…
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Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and how their stress negatively affects the customer experience. “We wanted to get an…
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Zammo brings the Power of the Voice Economy to Leading Brands Zammo.ai, the company accelerating the transition to the voice economy, today announced that it has been selected as the “Best Transactional Bot Solution” in the 2021 AI…
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Clarabridge, a global leader in Customer Experience Management (CEM) for the world's top brands, announced today its latest innovation, Clara™— the world's first intelligent search assistant providing the critical answers customer…
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Drift, the world's leading Revenue Acceleration Platform, today announced that its Virtual Selling Assistants have been acknowledged by Gartner, Inc., in a new report on the power of AI in enterprise operations. In the report, Emerging…
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SmarTek21, a pioneer in AI-driven data mesh platforms and market-leading conversational platforms, announced today the availability of it's latest AI powered solution for enterprises to create a more productive and efficient work force…
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