Pioneering company delivers advanced capabilities to significantly augment and enhance video-based communications while expanding Uniphore’s market opportunities Uniphore, an early…
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Haptik's Conversational IVR solution leverages the company's core AI platform to power virtual agents to naturally interact with customers via voice The solution has been built in…
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Solvvy, the next-gen chatbot and customer support automation platform, announced a partnership with Zendesk, Inc., and integration with the Sunshine platform. Solvvy now seamlessly…
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Cognigy, a global leader in Conversational AI, and Telekom, a leading telecommunications provider, announced a new partnership aimed at improving the customer journey through greater…
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Experience Columbus enables Interactive Answer Engines through Satisfi Labs to provide tech-first support this holiday season and all year round Satisfi Labs and Experience Columbus,…
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The companies’ combined solution enables dealerships to leverage their existing XRM investment and achieve 100% lead coverage to drive revenue without increasing headcount Conversica,…
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Conversica, Inc., the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, announced today that Elissa Fink, former Tableau Chief…
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Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), announced it has been named a leader in The Forrester New Wave: Chatbots For IT…
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In the wake of the pandemic, the 'Get AI Ready' campaign is powering enterprises of every scale with Virtual Assistants on WhatsApp Business accounts for free Gartner states that by…
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Five9, Inc., a leading provider of the intelligent cloud contact center, announced the execution of a definitive agreement to acquire Inference Solutions, the most widely deployed…
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Revenue Acceleration Leader Paves the Way for Event-Based Dialogue Managers October 28, 2020 Drift, the leading Revenue Acceleration Platform, announced that the United States Patent…
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TapClassifieds announces a beta launch of Chatter, a new website chat solution that provides businesses with accuracy, speed, and informative engagement to their website visitors. With …
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Netacea, a provider of bot management solutions, announces that ClearScore, the UK’s leading free credit score and credit marketplace, has selected Netacea’s bot management solution to…
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JetSense.ai, a leader in live chat and AI-driven chatbots, announces the launch of TextChat, a new sales tool enabling Shopify merchants to receive live chats from their stores via text…
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Hubilo, a global virtual events platform, is excited to announce a $4.5 million seed round, led by Lightspeed and backed by marquee tech angels, Girish Mathrubootham (Founder,…
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Latest Conversational Marketing Analytics Trends State that Customers’ Emotions Have Significant Influence on Their Satisfaction with a Service Chatbot Strategy Analytics – The…
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TechSee, the category leader in Intelligent Visual Assistance, announced it has raised $30 million in a Series C equity investment round. The round was co-led by OurCrowd, Salesforce…
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The Digital Employee Builder lowers technical barriers for implementing conversational AI agents and dramatically compresses time-to-value Amelia, an IPsoft Company, is announcing the…
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Customers can now simplify and enhance customer experience with Mindsay’s Customer Service automation solution Mindsay announced the launch of its Customer Service Chatbot on…
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Conversica, Inc., the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, announced its disruption of traditional website chat…
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