ShotSpotter Chooses Medallia For Experience Management

Medallia, Inc. , the global leader in experience management, today announced that ShotSpotter has selected Medallia as its experience management platform of choice. Marketing Technology News: Microsoft Signs a 5-Year Deal with The Coca-Cola Company To Transform Global Engagement And Experiences Medallia  is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers,…

Pyramid Analytics Announces New North America Hires

Pyramid’s growth run continues despite challenging environment; adds veteran talent Harpreet Chahal, Jeff Van Earwage, and Angelie Janssen to support North America customers Pyramid Analytics, a leading global provider of next-generation business analytics for the enterprise, welcomed three industry experts to its growing North American team. Harpreet Chahal, Jeff Van Earwage, and Angelie Janssen joined Pyramid in late April. Together, they will be responsible for expanding Pyramid’s customer footprint and supporting the…

ThousandEyes Announces New VP of Customer Engineering and Establishes Office of CTO

New leadership hires underscore ThousandEyes’ commitment to customer success and product innovation ThousandEyes, the Internet and Cloud Intelligence company, announced that customer success veteran Trevis Schuh has joined the management team as VP of Customer Engineering to ensure unmatched customer satisfaction in post-deployment support and services. To further empower customers, ThousandEyes has also established the Office of the CTO with the appointment of Cameron Esdaile as VP of Technology and Innovation. Esdaile…

Pricefx Provides Customers Free Access to New Accelerators Offering

Pricefx offers unlimited free access to live products to help customers develop strategies to address changing market dynamics due to COVID-19 Pricefx, the global leader in native cloud pricing software, announced that it will provide its customers free access to Sales Insights Accelerator. This Accelerator is a preconfigured, easy to deploy, highly actionable pricing analytics solution that can analyze transactional data, quickly gain visibility into pricing opportunities and flag threats. Pricefx is offering free,…

Beachbody Tops Two Million Subscribers as Fitness Streaming Continues to Surge

Record growth coincides with launch of new BODgroups platform that helps people stay motivated, accountable and connected Beachbody, a market leader of at-home workouts that combines fitness, meal planning, and peer support, has announced that its Beachbody On Demand streaming platform has surpassed two million subscribers. Amid an unprecedented change in consumer workout habits, Beachbody On Demand has experienced record streaming volume since mid-March. The platform experienced its highest streaming week of all-time…

PwC Partners with Cognite and OutSystems to Accelerate Industrial Digitalization

Partnership Leverages DataOps and Low-Code Platforms for Swift Transformation of Digital Capabilities Across Manufacturing, Energy, and Utilities PwC, Cognite, and OutSystems have formed a strategic partnership to deliver unprecedented digital transformation solutions for manufacturing, energy and utility customers. The partnership empowers industrial data scientists and engineers to operationalize data and develop applications by abstracting complex data pipelines, data contextualization, and application development…

Mastercard Study Shows Consumers Globally Make the Move to Contactless Payments for Everyday Purchases, Seeking Touch-Free Payment…

During February and March, as many countries imposed necessary restrictions on social distancing, a significant majority of consumers turned to contactless card payments for necessary purchases. 79 percent of respondents worldwide say they are now using contactless payments, citing safety and cleanliness as key drivers. Consumer polling by Mastercard, studying changing consumer behaviors in 19 countries around the world, paints a picture of accelerated and sustained contactless adoption. “Contactless offer consumers a…

Citrix: Making Remote Work Work

Company launches virtual series to provide insights and best practices for keeping employees engaged and productive while working from home It’s being touted as the “new normal.” But for most companies and their employees, remote work is anything but. To help them adapt, Citrix Systems, has launched Remote Works, a new virtual series designed to share tips and best practices for staying engaged and productive while working from home. “Working from home is perhaps the biggest change in the way business is done that the…

Syncsort Named a Leader in IDC MarketScape: Worldwide Customer Communications Management 2020 Vendor Assessment

Syncsort today announced that the company has been named a Leader in the IDC MarketScape: Worldwide Customer Communications Management 2020 Vendor Assessment. “Our position as a Leader in this IDC MarketScape evaluation validates the proven capabilities within our EngageOne suite of products to create scalable and data-driven solutions that can be delivered through modern platforms, in real-time.” “In light of recent events around the world, the ability to quickly, effectively and accurately communicate with consumers…

PROS Holdings, Inc. Announces Appointment of Carlos Dominguez to Board of Directors

PROS Holdings, Inc., a provider of AI-powered solutions that optimize selling in the digital economy, announced the appointment of Carlos Dominguez to its board of directors effective April 29, 2020. Dominguez joins the board as an independent director. A seasoned technology veteran with over 30 years of industry experience, Dominguez is president of Sprinklr, a global, social-media-management company. Marketing Technology News: Xactly Announces New Salestech App on Slack to Track Sales Performance Prior to joining…

FreeWheel and White Ops Expand Partnership Globally to Further Deepen Trust in Premium Video Inventory

White Ops Advertising Integrity and pre-bid technology enables FreeWheel to fully protect its inventory across all screens from sophisticated bots, invalid traffic and fraudulent impressions FreeWheel, A Comcast Company, and White Ops, the global leader in bot mitigation and fraud protection, announced the expansion of their partnership to include comprehensive pre-bid bot protection capabilities to protect advertising inventory within its ecosystem from fraudsters. This enhancement enables programmatic impressions…

Yottaa Publishes Addendum to the 2020 Ecommerce Leaders Survey Report to Include COVID-19 Data

Findings Reveal That Brands Are Heavily Investing In Digital Channels Since Consumers Are Primarily Shopping Online During The Crisis Yottaa, Inc., the leading cloud platform for accelerating eCommerce, announced the publication of an addendum to its recently published research report titled, “2020 eCommerce Leaders Survey: Site Performance & Innovation Trends.” The addendum report includes responses from eCommerce leaders on how their brands and online strategies have been impacted by the coronavirus crisis.…

Behavox Announces Key Leadership Posts

AI Company Appoints Veteran Senior Leaders to Continue Expanding Brand, Demand and Operations Behavox, an end-to-end Data Operating Platform that enables organizations to aggregate, analyze and act on their internal data, announced it has appointed two veteran technology industry executives to help the company capitalize on market opportunities and continue growing at scale. Neil Wu Becker was named Behavox’s Chief Marketing Officer, and Derek Sidebottom was named Chief Human Resources Officer. Both Wu Becker and…

Popular ServiceNow Technology Partner to Showcase Leading Voice Platform for Customer Service, IT, and Employee Workflows

3CLogic to reveal latest Cloud Call Center and CTI Solution during Knowledge 2020 Digital Experience 3CLogic, a leading provider of cloud contact center solutions, announced its Select-level sponsorship for ServiceNow’s Knowledge 2020 Digital Experience event. The annual conference, recently converted to a five-week digital format due to COVID19, is considered one of the largest gatherings of professionals focused on digital transformation and delivering great customer and employee experiences. Marketing Technology…

Havas Helia Selects MessageGears as its Preferred Email Service Provider

MessageGears will provide efficiency and optimization for the data and digital CRM agency’s client base Relationship marketing agency Havas Helia announced that it has selected MessageGears as its preferred email and direct marketing provider. As a critical component in Havas Helia’s martech managed service, the agency will promote the MessageGears platform across its client base, providing competitive cost, operational efficiency, and security-scale economies that benefit clients. Marketing Technology News: Affectv…

Marchex Named The Leader in Conversational Intelligence by Independent Research Firm

Marchex Conversational AI named the industry leader in converting first party data to optimize customer experience and business outcomes Marchex, a leading conversational analytics company that connects the voice of the customer to your business, announced that Opus Research has named Marchex as the leading Conversational Intelligence solution provider in its newly released Conversational Intelligence Intelliview research report. The report reveals which providers of tools, services and platforms have most successfully…

Veeva to Deliver End-to-End Safety Signal and Risk Management

Veeva Vault Signal will accelerate signal management processes from detection through risk evaluation and mitigation Veeva Systems announced Veeva Vault Signal, the industry’s first solution that seamlessly manages signals from identification through risk evaluation and mitigation. Vault Signal unifies signal management processes so pharmacovigilance teams can easily manage safety signals with greater visibility across the entire signal workflow. Together with Vault Safety, Vault SafetyDocs, and Vault Safety.AI, Veeva…

Kofax Rated Number One for Market Impact in Everest Group’s IDP Products PEAK Matrix Assessment 2020

Only Vendor with Top Scores across Portfolio Mix, Product Capability, and Monitoring and Improvement Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business processes, today announces it has been named the No. 1 vendor for Market Impact in Everest Group’s Intelligent Document Processing (IDP) Products PEAK Matrix® Assessment 2020, as well as the only vendor to receive top scores across the Portfolio Mix, Product Capability, and Monitoring and Improvement categories. This is…

NetApp Acquires Leading Virtual Desktop Infrastructure Player, CloudJumper

Company improves and accelerates public cloud virtual desktops for work from home, branch offices and enterprise deployments NetApp, the leader in cloud data services, announced that it acquired CloudJumper, a leading cloud software company in the virtual desktop infrastructure (VDI) and remote desktop services (RDS) markets. As a result of the acquisition, the new NetApp Virtual Desktop Service (VDS) will solve the most challenging problems of virtual desktop services and application management, allowing customers to…

Veeva CRM Now Integrated with Crossix DIFA Marketing Analytics

Brands will now have complete insight into field and marketing activity to better assess and optimize impact across channels Veeva announced Veeva CRM Boost for DIFA, which will bring Veeva CRM field activity data into the Crossix DIFA marketing analytics platform starting in Q3 2020. The new offering is free to Crossix DIFA customers with Veeva CRM, giving brands full visibility into customer engagement across channels so they can better assess impact and optimize their efforts across sales and marketing. Marketing…