Offering ability to personalize experience down to individual regardless of language, site or country Sitecore, a global leader in digital …
Aiozium Launched SaaS-Based Marketing Intelligence Tool Powered by AI
Aiozium, a new launch of Crowdnik Networks Private Limited, is a SaaS-based platform for marketers powered by machine learning techniques …
Avaamo Collaborates with Automation Anywhere to Offer Conversational AI to RPA Customers
Collaboration Will Help Deliver Automation Solution to Enterprises Avaamo, the leader in conversational AI technology, has joined the Automation Anywhere …
Alyce Secures $11.5 Million in Series A Funding to Redefine Direct Mail, Swag and Gifts
Alyce Inc. (“Alyce”), the AI-powered platform that’s redefining direct mail and swag, announced that it has raised $11.5 million in …
AppTek and yellaUmbrella Announce Systems Integration Partnership to Provide Market-Leading Tools for Media Localization
New relationship combines best-in-class automatic speech recognition and neural machine translation solutions with advanced media processing and authoring systems AppTek, …
Priceless Experiences Are Coming to a Smart Speaker Near You
Mastercard unveils plans to launch Priceless Experiences voice assistant Mastercard announces it’s first-ever voice skill for smart speakers: the Priceless …
Deloitte’s Heat Launches Artificial Intelligence Practice ‘Heat AI’
Heat, the full-service advertising agency owned by Deloitte, launched Heat AI, a first-of-its-kind practice that leverages artificial intelligence and machine …
The Age of AI and Wall Street
Broadridge’s 2019 Artificial Intelligence (AI) Outlook Survey reveals majority of financial services firms see value in AI for data mining, …
Xactly Unveils AI-powered Solution to Deliver Real-Time Data-Driven Insights for Sales
Xactly Releases Major Enhancements to Optimize Sales Resource Planning Product Seasonality, Ramp, and Quotas Xactly, the leading innovator of cloud-based …
3Cinteractive and Automagi Partner to Enable RCS Business Messaging in Japan
3Cinteractive Corp. (3C), the leading provider of rich communication services (RCS), announced a licensing agreement with artificial intelligence (AI) technology …
Artificial Solutions Continues Momentum in Conversational AI Market
Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced that it is continuing its successful momentum as the conversational …
Alteryx Invites Customers to “Unleash Their Inner AI” with Assisted Modeling Beta
Company Unveils Newest Version of Data Science and Analytics Platform at Inspire 2019 Alteryx, Inc. , revolutionizing business through data …
Bellwethr Announces $2.5 Million Seed Funding
Bellwethr, a machine learning-powered customer conversion, and retention platform, has just announced a $2.5 million seed funding round. The financing …
Artificial Solutions Launches Antidote to Chatbot Frustration
Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced the general availability of Teneo Developers, a portal created to …
Sophisticated AI Engine and Real-Time Insights Empower New NICE Satmetrix Release to Measurably Improve Customer Experiences
Customizable metrics and increased automation capabilities allow even the most complex organizations to comprehensively and easily manage CX programs NICE …
Altran expands European Data Science and AI capabilities
Altran expands European Data Science and AI capabilities Tessella strengthens European Footprint Altran, global leader in engineering and ER&D services, …
IBM Celebrates Women Business Pioneers In Artificial Intelligence
Forty Recipients from Fifteen Different Countries Honored at Inaugural AI Women Leadership Event Hosted by IBM In New York CityGlobal …
![[24]7.ai Named A Leader in Conversational AI for Customer Service 2019 by Independent Research Firm](https://martechseries.com/wp-content/uploads/2019/06/247.ai-Named-A-Leader-in-Conversational-AI-for-Customer-Service-2019-by-Independent-Research-Firm-840x440.jpg)
[24]7.ai Named A Leader in Conversational AI for Customer Service 2019 by Independent Research Firm
[24]7 AIVA listed as differentiated in Omnichannel, agent augmentation, human and AI blending, vertical specialization, vision, and roadmap [24]7.ai, a …
TechSee Releases Results of Study on Visual Assistance’s Impact on Customer Service KPIs
Data collected from more than 220 call centers shows drastic cost reductions and enhanced customer experience TechSee, a global leader …
AI-Powered Sales Assistant Exceed.ai Announces New Machine Learning Capabilities to Answer Prospects’ Questions, Reply to Objections and Inquiries
Platform can follow up and qualify every sales lead with human-like interaction to increase sales opportunities by 80 percent Exceed.ai, …