The partnership enables communication between Weixin users and Regulated Professionals using Symphony’s Secure, Compliant Platform Symphony – the leading provider …
Carousel Industries Joins RingCentral’s New Platinum Partner Program
Reserved for only the most strategic partners, Carousel is recognized for its robust cloud contact center and UC&C engineering capabilities …
Genasys Appoints AtHoc Co-Founder, Ly Tran, as Strategic Advisor to the Company
Genasys Inc., a critical communications company, today announced the appointment of Ly Tran, co-founder of AtHoc and former senior vice …
UJET Announces New SMS Adapter Solution for Enterprise-Level Contact Centers
Allows for Rapid Deployment of Smartphone Capabilities Without Replacing an Entire Call Center Stack UJET, Inc., a leading provider of …
It’s the End of the IT Service Desk as We Know it (and We Feel Fine)
Ayehu, a leader in intelligent automation, and Rulai (Rul.ai) announced a partnership to deliver a self-driving IT issue resolution offering …
Calix Announces the Revenue EDGE as an Answer to Challenges within the Subscription Economy
Calix, Inc. has unveiled the Revenue EDGE, a revolutionary subscriber experience solution that promises to transform communications service provider (CSP) …
Topia Launches Topia Go Mobile App for Better On-the-Move Employee Experience
New Mobile App Delivers Personalized Consumer-Grade Experiences for Global Employees Topia, the leading provider of Global Mobility Management (GMM) software, …
Taking a Holistic Approach to Workplace Experience Could Deliver up to $2 Billion in Revenue
Study of 1,300+ global senior decision-makers highlights major financial benefits of looking beyond just technology upgrades in the workplace and …
Digital Technology, Automation and Sourcing for Contact Centers the Focus of ISG Smartalks Webinar
July 9 Event to Cover the Importance of All Three Facets to Maximize Contact Center Value The use of new …