Enhanced mass notification portfolio seamlessly links communications systems, event triggers and people to keep everyone informed, safe and connected Public …
Node4 Launches ‘N4Engage’ – a Dedicated Business Unit for Its Suite of Business Collaboration Services
New Organisation Created in Response to Market Projections of Rapid Growth in the UC Market Node4, the cloud, data centre …
Comcast Acquires Blueface; Global Provider of Unified Communications as a Service (UCaaS) to Complement Comcast Business Solutions
Comcast announced it has completed the acquisition of Blueface® – a Dublin, Ireland-based global technology provider and leader in unified …
Altura Partners With RingCentral to Bring Industry-Leading Cloud Communications and Contact Center Solutions to US Enterprises
Altura, a leading provider of unified communications and network solutions, announced it has joined RingCentral’s award-winning channel partner program. Altura …
2600Hz Launches Next-Gen Call Center Solution Targeting Personalization of the Customer Experience
Cloud Communications Platform Offers Enhanced Call Center Functionality for CX Optimization 2600Hz, a leading provider of unified business communications and …
Avaya Appoints Simon Harrison as Chief Marketing Officer
Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, announced it has appointed Simon …
Edify to Exhibit at Customer Contact Week in Nashville
Attendees to Experience Demo of Only Cloud-Native, Fully Unified CC+Uc Solution; Hear From Company Leaders in Think Tank on “Holistic …
Cloud Communications Provider Melrose Labs Launches With Ambition to be Europe’s No. 1
Melrose Labs, the newly launched cloud communications provider, have commenced rolling out the first wave of their communication services for …
ZINFI Expands Its Channel Management Platform, Introducing Advanced Through-Channel Marketing Automation Applications
ZINFI’s Unified Channel Management SaaS Platform Expands Significantly with the Introduction of a Multi-Touch, Drag-and-Drop Campaign Canvass for Its Through-Channel …
LogMeIn Announces New GoTo Marketplace and Latest Partner Integrations
GoTo’s New and Improved Integrations Help Customers Drive Greater Productivity and Efficiency in Their Communication and Collaboration Workflows LogMeIn, Inc. …
Mitel Appoints Tarun Loomba as Executive Vice President, UC Products and Solutions
Accomplished Senior Executive and Transformational Leader to Help Advance Company’s Strategy of Taking Customers to a Cloud Solution That Is …
Vonage Featured on Sales Confidence Top 50 UK Sales Leaders List for Second Consecutive Year
Jeremy Straker, SVP International Sales, named #2 SaaS sales leader in the UK Vonage, a global business cloud communications leader, …
TrueCommerce Named as a Contender in IDC MarketScape for Worldwide Product Information Management Applications for Commerce 2019–2020
TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, has announced that it was positioned in …
Manhattan Associates and Twilio Partner to Modernize Customer Engagement
Manhattan Associates Inc. announced a partnership with Twilio to deliver more personalized shopping experiences for retailers. Through this partnership, the …
First-of-its-kind, maaiiConnect Spearheads the Next Generation of Customer Support
The Digital Convergence Platform Seamlessly Integrates Crystal-Clear Voice + Video, Smart Messaging, and Customer Identity Products With Back-End Systems to …
RingCentral Named a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide
Customer feedback and high ratings for RingCentral, Named a November 2019 Gartner Peer Insights Customers’ Choice RingCentral, Inc., a leading …
Back by Popular Demand: How are Teens Behaving in 2019?
Fuze, a marketing agency specializing in reaching teens and young adults, has released a new report on teens. At the start …
Tata Communications recognized as Asia-Pacific Managed Unified Communications Service Provider of the Year by Frost & Sullivan
Tata Communications was named the Asia-Pacific Managed Unified Communications Service Provider of the Year at the annual Frost & Sullivan …
Cubed Mobile Named a 2019 Gartner Cool Vendor
Cubed Mobile Among Leading Vendors Selected for the Cool Vendor Report Are Innovative, Impactful and Intriguing Cubed Mobile has been …
Atento Celebrates the First Graduation of RPA Technology Consultants
The CET Is a Role Model for the Transformation from a Traditional Customer Relations Business to a Next Generation Customer …