Former Global Managing Director, SSON, to Energise AntWorks’ Bold Plans for Further Global Market Expansion AntWorks, a global leader in …
Conversica Wins Digiday Technology Award for Best Sales Automation Platform
Leader in Conversational AI Recognized for Delivering Exceptional Results for Customers Conversica, the leader in conversational AI for business, has …
Zdaly Closes Funding to Revolutionize Data Usage in Enterprise Decisions
Backing from s3 Ventures and Moneta Ventures Enables Team Expansion and Supports Increased Customer Demand Zdaly, a Big Data and …
SAM.AI Acquires IntroNet to Expand its Social CRM Capabilities
SAM.AI, a Social CRM Platform, Announces the Acquisition of IntroNet in Conjunction with a Seed Round Investment Led by UpVentures …
Equals 3 Launches Lucy Pro to Help Marketers Unlock “Dark Data” and Find Information More Efficiently with the Power of AI
Lucy Pro is Part of a Three-Tier Offering that Lets Marketers Choose the Capabilities Right for Them Equals 3, a marketing-technology …
Identity Verification May Reduce Cost of Compliance by up to 70% for Digital Lenders
Autonomous Next Whitepaper Finds Lenders Deploying AI-Powered Identity Verification Could Reduce Know Your Customer and Anti-Money Laundering Costs by up …
Microsoft to Acquire XOXCO, Bringing Together Leading Bot Development Communities to Help Advance Conversational AI
Conversational AI is quickly becoming a way in which businesses engage with employees and customers: from creating virtual assistants and …
MIT Global Survey: 90% of Companies Deploy Artificial Intelligence in the Customer Journey
New MIT Technology Review Insights Report Sponsored by Genesys Finds Global Brands Using AI Benefit from Increased Efficiency, Greater Brand …
Conversational AI Platform Bonobo AI Raises $4.5 Million
Startup Emerges from Stealth Mode to Transform Customer Relationships Bonobo AI, the first AI-powered conversational intelligence platform built to help …
Brandwatch Introduces Iris, An AI-Powered Analyst
Iris, the Industry’s First Always-On AI Analyst, Combines Machine Learning with Human Analysis to Uncover Social Data’s Most Telling Insights …
Vertebrae Introduces a New Augmented Reality Shopping Experience for Retail
New Axis Platform Allows Any Retailer to Implement Interactive 3d and AR Experiences – No App Required – to Give …
Magisto Launches Chant to Help Businesses Accelerate Growth on Social Media
Magisto, the leading AI-powered video creation and marketing platform, released Chant, a new app to help businesses boost their growth …
Zailab Unveils New Tagline Following Channel Launch
CCaaS Company Zailab Has Revealed Its New Company Tagline: Rewarding Conversations. For Humans. Powered by AI The three powerful statements …
WeQ SHIELD is Unveiled Taking AI and Machine Learning to the Next Level in the Fight Against Mobile Advertising Fraud
Global Mobile Advertising Company Releases a Compliance Solution After Successful Beta Period WeQ, a leading global mobile advertising company, officially …
VoltDB and MapR Technologies Join Forces to Support Machine Learning for Real-Time Decision Making
Companies Combine Real-Time Data Processing with Artificial Intelligence to Continuously Drive In-Event Decisioning for Maximum Value VoltDB, the enterprise-class database …
Unbabel Unveils New Integration, Removing Language Barriers in Zendesk Chat
Leading AI Scaleup and Translation-As-A-Service Specialist Extends Integration Capability with Customer Service Platform Zendesk Unbabel, the Translation-as-a-Service provider that blends …
Talkdesk Launches Cloud Contact Center Future At Opentalk18
AI-Infused Talkdesk iQ Showcased for the First Time at the Customer Experience Event of the Year Talkdesk, the enterprise contact …
Dynamic Yield And ContentSquare Join Forces To Bring Powerful CX-Centric Visualization
ContentSquare, an AI-powered digital experience insights platform, and Dynamic Yield, the AI-powered omnichannel personalization engine, announced a strategic partnership that will …
Mastercard Picks Sydney As Its New Global AI & Machine Learning Hub
Mastercard Expands Its Global Tech Hub and Innovation Centre in Sydney; Focus Mainly on AI, Machine Learning, and Cybersecurity In the first …
RTB House Announces Multi-Layer Brand Safety Mechanism Powered By NLP
RTB House is a leading provider of technology powered by natural language processing that addresses the brand safety dilemma RTB …