Prime Day Was a 36-Hour Marathon Showcasing Amazon’s Willingness to Dominate the Market. Experts Concluded That Amazon Seems Especially Interested …
Circular Edge Celebrates 15th Anniversary at JD Edwards INFOCUS with Customer Success Stories & Innovations
Circular Edge and Their Customers Will Highlight Innovations and Best Practices for Cloud Migrations, Continuous Upgrades and Process Automation Circular …
InMoment Picks Up Hat-Trick of Client Award Nominations for CX Innovation
Prestigious UK Awards Celebrate Leadership in Customer and Employee Experience The UK Customer Experience (CX) Awards announced that three of …
Pure Barre Partners with Service Management Group to Mine Client Feedback and Capture Actionable Insights
Pure Barre has engaged Service Management Group (SMG) to measure the customer experience of 500 studios across North America and …
Yext For Events Arrives to Transform the Way Businesses Connect to Customers
Yext’s Summer ’18 Release Includes Revolutionary Yext for Events Product, Enhancements to Knowledge Assistant Conversational UI, and More Yext, the leader in …
Smart Communications Survey Reveals Enterprises Risk Losing Customers If They Don’t Communicate Effectively
Results Indicate 63 Percent are Likely to Switch Vendors if Expectations Aren’t Met Smart Communications, the leading cloud-based platform for …
inRiver Names Steve Gershik as Chief Marketing Officer
Industry Veteran Tasked to Drive Innovation Across Growing Organization inRiver, the leading provider of SaaS product information management (PIM) solutions, …
Get on Board with Personalization: How Two Luxury Cruises Improved Digital Customer Experiences
It’s no secret that digital experiences are what drive today’s consumer forward, and companies that don’t operate digitally are severely …
Eggplant Partners with Matrium Technologies for Expansion into Australasian Region
Eggplant Names Matrium Technologies, Australia’s Leading Provider of Technology Solutions, as a Partner for Expanding Its Customer Experience Optimization Offering …
dotCMS Launches dotCMS 5.0 – Developed with ‘NoCode’ Philosophy, Giving Marketing and Business Teams More Autonomy to Create Digital Experiences
Enhanced UI / UX Features in the Latest Version Include More Drag-And-Drop Capabilities, a Refreshed Edit Mode, and an Upgraded …
Interview with Ryan Hollenbeck, SVP, Global Marketing, Verint
"As we look to AI-implementation, marketers need to understand their role as a nexus of these various data points and …
MessageBird Introduces Programmable Conversations
New Omni-Channel Messaging Solution to Unify the World’s Most Popular Communications Channels through a Single API MessageBird, the Amsterdam-based cloud communications …
TechBytes with Brenda Tuohig, VP, Partner Strategy and Agencies, Oracle Data Cloud
Brenda Tuohig VP, Partner Strategy and Agencies, Oracle Data Cloud The Data-as-a-Service (DaaS) landscape is evolving at a phenomenal rate. …
Dynamic Yield Scoops $32 Million in Series D Funding to Head into First Personalization-Anywhere Space
Dynamic Yield Recently Named Leader by Gartner 2018 Magic Quadrant for Personalization Engines Dynamic Yield, the AI-powered omnichannel personalization engine, …
New York Website Design Company, Lounge Lizard, Talks About Designing an Engaging User Experience
Lounge Lizard is globally recognized as a New York website design company within the web design and development industry. Lounge Lizard’s brandtenders are …
Limitless Unveils AI-Based LimitlessLiveMessenger™ to Provide World-Class Customer Service
The New Product Allows Customers to Route Their Queries to Crowd Service Ambassadors and Improve Customer Service Limitless, the UK-based …
Monetate Names Stephen Collins as Chief Executive Officer
Collins to Drive Innovation in AI-Driven Personalization Solutions for the World’s Most Trusted Brands Monetate, the worldwide leader in personalization, …
Sitecore Announces Regional Winners of the 2018 Sitecore Experience Awards
Sitecore, the global leader in digital experience management software, announced the regional winners of the 2018 Sitecore Experience Awards. An international …
Skuid Announces Skuid Portals to Optimize Business Connections and Customer Experiences
New Portal Template Allows Companies to Deliver Personalized Experiences for Customers, Partners or Employees That Drive Engagement, All Without Writing …
Monetate Recognized as a Leader in 2018 Gartner Magic Quadrant for Personalization Engines
Company Recognized for Completeness of Vision and Ability to Execute in Inaugural Gartner Magic Quadrant for Personalization Engines Monetate announced that …