Selligent Also Named a Finalist for Best Marketing Cloud Company Selligent Marketing Cloud, the intelligent omnichannel marketing and experience cloud …
Productsup Announces Partnership with Sitecore to Streamline Product Content Collaboration and Publication Flow
The strategic alliance will provide channels, suppliers and customers with enhanced e-commerce experiences Productsup, a leader in e-commerce data integration, …
Telecom Fiji Revolutionizes Digital Experience With Oracle
Telecom Fiji Limited Teams up With Oracle Communications to Modernize Customer Engagement and Speed Delivery of New Products and Services …
G-Star RAW Leverages Yext to Drive 1.5 Million Clicks to Its Online Listings
The Dutch Denim Brand Is Also Managing Information for More Than 350 Locations Across 39 Countries With the Yext Platform. …
ActiveCampaign Raises $100 Million Series B to Develop Next-Gen Customer Experience Automation (CXA)
Susquehanna Growth Equity Leads Investment to Help Company Define Emerging Category ActiveCampaign, the leader in Customer Experience Automation (CXA), has …
Sprinklr Expands to Mexico and Central America
Local support helps companies like Tecnológico de Monterrey create memorable customer experiences Sprinklr, the world’s first Unified Front Office for …
VXI Global Solutions Expands Leadership Team in Business Development, Marketing and Client Relations
Four Strategic Hires Join VXI to Drive Business Growth and a Culture of Innovation As part of its ongoing commitment …
SiriusXM’s Scott Greenstein Named UJA-Federation of New York’s Music Visionary of the Year
UJA-Federation of New York has named Scott Greenstein, President and Chief Content Officer of SiriusXM, as its Music Visionary of …
Contegix Expands Blackmesh Drupal Managed Service Offerings to AWS
Personalized Service for Organizations Running Drupal Websites on Amazon Web Services Contegix, the leading Managed Service Provider for digital applications, …
Smartsheet Partners with Acumatica to Deliver Enterprise-Grade Business Management Platform
Smartsheet, the platform for enterprise achievement, announced its partnership with Acumatica, the world’s fastest-growing cloud ERP company, to deliver a …
Greg Elliott Joins Loopio as VP of Customer Experience
Loopio Brings on Greg Elliott as Vice President of Customer Experience to Spearhead the RFP Software Provider’s Customer Success Strategy …
Comcast Acquires Blueface; Global Provider of Unified Communications as a Service (UCaaS) to Complement Comcast Business Solutions
Comcast announced it has completed the acquisition of Blueface® – a Dublin, Ireland-based global technology provider and leader in unified …
Nordic Enterprises Focus on Innovation and Improving Customer Experience
ISG Provider Lens report finds companies in the region turning to digital business services providers for help with analytics, artificial …
Nansen Inc. and LOSSAN Rail Corridor Agency Awarded ‘Most Innovative Digital Solution’ at Episerver Web Awards
Award-winning Pacific Surfliner website drives increases in customer engagement, generating a 40-50% increase in referral sales Nansen, a customer experience …
Kurtosys Raises Funding From Vistara Capital to Accelerate Global Growth
Kurtosys, a leading digital experience platform (DXP) provider for financial service firms, announced that it has secured growth capital from …
WorkWave Launches SalesPro to Empower Businesses to Generate More Sales, More Efficiently
Intuitive, Cloud-Based Sales Solution Integrated Within Workwave Servman Shortens the Sales Cycle, Generating More New Customers, Increasing Sales, and Improving …
Blue Acorn iCi Names Clare Rappaport as Chief Client Officer
Blue Acorn iCi, the leading independent digital customer experience (CX) company, today announced the appointment of Clare Rappaport as the …
Microsoft and Genesys Expand Partnership to Help Enterprises Seize the Power of the Cloud for Better Customer Experiences
Genesys Engage on Microsoft Azure Is a New Trusted and Secure Cloud Offering Built to Ease the Transition to the …
ActiveCampaign Announces 14-Pointer Customer Success Commitment to Grow CX Value, Service, and Trust
ActiveCampaign Shares Its Fourteen-Point Commitment to Delivering a Best-In-Class Customer Experience to Earn Value from Customer Success Efforts ActiveCampaign, the …
Customers Give NICE inContact CXone Perfect Scores in all 12 Vendor Satisfaction Categories in DMG Report
For the Second Consecutive Year, CXone Achieves the Highest Overall Vendor and Product Satisfaction Ratings NICE inContact announced that CXone, …