Recent Survey Shows Broad Support for Data Privacy Legislation as Consumers Remain Leery of Brands Requesting Too Much Information Jebbit, …
Dun & Bradstreet Enters Into Agreement to Acquire Lattice Engines To Become Leading Customer Data Platform Provider
Dun & Bradstreet announced that it has entered into a definitive agreement to acquire Lattice Engines, the leading AI-powered customer …
New Research Reveals That Understanding Customer Emotions is a Key Driver of Business Predictability for Brands
Study commissioned by FocusVision shows feeling is 1.5x more impactful in influencing purchasing decision and brand loyalty than any other …
Black Pearl Mail Unveils New Insights Module; Equips Customers with Real-Time Email Visibility & Customized Analytics
Black Pearl Mail, the provider that transforms email into a smart digital marketing tool, announces it is releasing a new …
Experian: ‘What’s Taking So Long?’ 51% of Customers Are Fed-up with Lengthy Digital Onboarding Process
Experian Credit3D delivers the most comprehensive and innovative suite of credit data and insight solutions in the market New research …
More than 70% of the Brand Leaders for Video or Personalization Reach Customers with Personalized Video, reveals SundaySky
SundaySky Personalization X Video Index Ranks Fortune 500 Brands on Personalization and Video Marketing According to Customer Feedback More than 70% …
Clarity Insights Recognized as a Leader in Customer Analytics Report by Independent Research Firm
Achieved the Highest Score in the Current Offering Category in the Report Clarity Insights, a strategic partner to the nation’s …
MongoDB Achieves Two Key Security Benchmarks
ISO/IEC 27001 Certification Achieved on First Attempt; Company Earns Disa Stig Approval to Operate on Us Department of Defense Networks …
Topbox Conversation Analytics Enable Faster Discovery of Actionable Customer Insights
New Universal Search and AI Features Quickly Pinpoint the Root Causes of Customer Friction Points Across All Customer Conversations to …
RedPoint Announces Digital Acquisition Platform for Targeted Ad Experiences
True Closed-loop Process Empowers Marketers to Optimize the Customer Journey from Anonymous to Known RedPoint Global, a top provider of …
Telmetrics and Zipwhip Partner to Deliver Richer Analytics and Texting for Businesses on Call-Tracking Numbers
Zipwhip’s Texting-for-Business Software and Telmetrics’ Call Analytics Offering Come Together to Enable Text Analytics at Scale Zipwhip, the leading provider …
Media Monetisation Worth over £1.7Bn in Unrealised Potential to UK’s Retailers
New research conducted by Dunnhumby media, part of Dunnhumby, the global leader in Customer Data Science, has unveiled an unrealized …
Artificial Solutions and Swisscom Announce Partnership
Artificial Solutions, the leading specialist in enterprise-strength Conversational AI, announced that it has signed a partnership agreement with Switzerland’s leading …
Zylotech Unveils Revenue Operations Framework to Optimize B2B Customer Life-cycle
To help B2B companies better manage the evolving complexities of redefined relationships between businesses and customers, Zylotech, the self-learning customer intelligence (CDP) …
New Report from Acxiom Evaluates the Effectiveness of Marketing Technology in the Highly-Competitive Insurance Industry
Senior Industry Leaders Understand the Power of Personalization for Customer Growth and Retention but are Challenged with Creating Accurate Data …
SessionM Deploys Capabilities to Help Marketers Maximize the Benefits of Their Data Management Platform
Targeted Digital Advertising and Look-A-Like Acquisition Campaigns Lead to New Customer Acquisition for Brands SessionM, the leading customer engagement and …
Mobile Apps Allow E-Commerce Brands to Win Perennial Price Wars
Most Mobile E-Commerce Shoppers Say They Use Mobile Apps to Receive Exclusive In-App Deals and Offers. the Largest Percentage of …
B2B Marketers Catching Up with Consumer Marketers in Customer Data Platform Deployment
Business marketers are catching up with consumer marketers in Customer Data Platform deployments, according to a global member survey released …
Gainsight Unveils the Customer Cloud, the Future of Customer Success Technology
New Products Announced at Pulse 2019 to Drive Customer Success Across the Enterprise Gainsight launched the Customer Cloud —a first-of-its-kind …
NICE Actimize’s AI-Infused Transaction Monitoring Solution to Transform China’s SPD Silicon Valley Bank AML Operations
SPD Silicon Valley Bank Will Implement NICE Actimize’s Next-Generation Suspicious Activity Monitoring Solution to Detect Complex Financial Crimes While Increasing …