Messaging

Award honors HPE for exhibiting success with AI solutions using Red Hat technologies within the public sector Hewlett Packard Enterprise (HPE) today announced it has been honored as Artificial Intelligence (AI) Solution Partner of The Year by Red Hat, Inc., for AI solutions developed for the public sector. The award is part of the annual Red Hat North America Partner Awards, which recognize partners for their commitment to open innovation and collaboration with Red Hat. Marketing Technology News: New…

New integration to Gladly platform provides customer service agents with a single thread for all customer communications, regardless of channel Gladly, the customer service platform that helps brands deliver a more personalized customer experience, today announced its integration with the Messenger API for Instagram. With the latest integration, brands can now easily and efficiently scale their support across Instagram to better meet the needs and expectations of today’s savviest social shoppers. Marketing…

Danish omnichannel marketing automation software company Agillic supports its clients in delivering personalised communications. Product innovations, such as Agillic’s advanced SMS editor with an improved user interface and powerful features, help clients tap more smoothly into the benefits of personalised SMS experiences. Nils Budde, Head of Products at Agillic, notes an increased interest in personalised SMS marketing among the company’s clients: “We are experiencing massive traction towards sending out personalised…

Rising interest in conversational media, stronger investments in suggestion technology, and a renewed commitment to building greater diversity within technology propel a new round of financing and growth In the age of social distancing, messaging has become an inextricable part of everyday life. To continue to help bring these online conversations to life, Holler today announced a $36 million Series B round co-led by CityRock Venture Partners and New General Market Partners LLC founded by billionaire entrepreneur, Richelieu…

Jet's Pizza is offering 20% off pizzas to customers who use their new text-to-order platform at participating locations.  Jet's has partnered with Ordr AI to offer an industry first 'text-to-order' technology driven by an artificial intelligence engine. Ordr AI, also Michigan-based (ordrai.com), is a high-tech startup operating out of Ann Arbor. The two companies have worked together to craft the technology and have already done more than 1 million text orders and launched in more than 75% of stores. Marketing Technology…

Complimentary assessment provides an in-depth and outside perspective of company messaging Catapult PR-IR, a public relations agency for software delivery and B2B tech companies, today announced its annual "Springtime" narrative assessment for organizations looking for an outside perspective on company messaging and what they stand for in the market. Spring is the season of new beginnings and is the perfect time for businesses to gain new insights to refresh their messaging. Marketing Technology News: openSAP…

Tone, a leading provider of conversational SMS marketing software, announced the release of its product integration with Klaviyo. Designed to further enable actionable segmentation building, this latest integration allows e-commerce retailers to reach customers and initiate text message conversations when they are most likely to engage with the brand. Marketing Technology News: B2B Advertising on CTV Platforms is 2021’s Gold Rush "As marketers build more complex software stacks, integrating with key technologies like…

Innovative voice messaging startup Mote celebrates 1 million weekly users, Gmail integration and a funding boost  On its one-year anniversary, voice messaging startup Mote announced it has raised $2 million in seed funding. The company also revealed that its Google Chrome extension has surpassed 1 million weekly users. Led by Craft Ventures, with early investors Sequoia Capital and the Oxford Angel Fund, the funding will help the revenue-generating startup scale operations and expand its technology platform with additional…

Strax Networks Inc., makers of the enterprise AR messaging and media platform, StraxAR™, are announcing the launch of a globally accessible new generation of functionality for NFTs by unlocking augmented reality experiences and interactive "calls to action" directly on the NFT.  This StraxAR™ platform addition is available now for artists, musicians, filmmakers, and other creators and will enable them to build unique AR experiences triggered by their NFTs. Marketing Technology News: Netflix’s Biggest Competitor is Disney+…

Real-Time Enterprise Event Streaming Offered in a Complete SaaS Model TIBCO Software Inc., a global leader in enterprise data, empowers its customers to connect, unify, and confidently predict business outcomes, solving the world's most complex data-driven challenges. Today, TIBCO announced the addition of Apache® Pulsar and Apache Kafka® as a cloud service in TIBCO Cloud™ Messaging. These updates play a crucial role in the design and development of the architectural vision of the TIBCO® Responsive Application Mesh.…

 Synchronoss Technologies, Inc., a global leader and innovator of cloud, messaging and digital solutions, today announced that its Board of Directors has confirmed Jeff Miller as its President and Chief Executive Officer. Miller had been serving as interim President and CEO of Synchronoss since September 2020 and joined Synchronoss in 2018 as Chief Commercial Officer. Marketing Technology News: PayPal to Acquire Curv Prior to coming to Synchronoss, Miller was President of the Technology Group for IDEAL Industries, a firm…

As video usage increases dramatically in remote work, go-to-market and employee engagement strategies, ZipperHQ emerges as affordable alternative for businesses to excel in digital-first world. Zyprr, Inc. announces the official launch of its newest product ZipperHQ, a video messaging software that anyone can use to create, share and analyze personalized video content over email, text message or within social channels. Marketing Technology News: Contentstack Partners With Uniform To Deliver Lightning Fast…

Seeking to inoculate their citizens against COVID-19, President Joe Biden and other world leaders have embarked on one of the most ambitious public health campaigns in history. The effort to distribute the coronavirus vaccine poses formidable logistical challenges, yet the task is not without precedent. For inspiration, health officials can turn to one of Mr. Biden’s predecessors, George Washington, who successfully addressed an earlier viral outbreak by enlisting the talents of the contingent workforce. Marketing…

This integration, a first-of-its-kind for Shutterstock and EZ Texting, allows EZ Texting customers to seamlessly access eye-catching photography and create high-performing texting campaigns EZ Texting, the leader in texting software for business, today announced a first-of-its-kind service, providing rich and engaging messaging content for customers in partnership with Shutterstock. EZ Texting customers will have free access within the platform to Shutterstock’s library of millions of high-quality photos and…

Greylock leads Series B; Customers earned $500M in attributed revenue in 2020 Postscript, the leading text message marketing platform for Shopify stores, announced today a new round of Series B funding of $35 million. This round of funding was led by Greylock, with participation from YC Continuity Fund, OpenView, and others. In addition, Postscript welcomes Sarah Guo and Mike Duboe, Partners at Greylock, to the Board. Marketing Technology News: Auth0 Names Jameeka Green Aaron as Chief Information Security Officer…

New capability allows brands to build customer trust, optimize their experience and communicate with customers where they already are: directly within Google Search and Maps Mitto, a leading provider of global omnichannel communications solutions, today announced the Mitto platform has added Google Business Messages, a mobile conversational channel that enables brands to engage with customers directly inside Google Search and Maps. By enabling messaging directly within these early and familiar entry points, brands can reach…

Podium Campaigns allows local businesses to create and share compelling text campaigns directly from the Podium platform, engaging customers where and how they want to be engaged Podium, the leading customer messaging platform for local businesses, announced the addition of Podium Campaigns to its existing suite of interaction management tools, allowing local businesses to launch robust SMS text message marketing campaigns directly from the Podium platform. Marketing Technology News: Atos Grows Its Salesforce…

Latest release of the UAE-developed KATIM secure communications application gives UAE businesses and government entities access to defence-grade messaging for chat, voice, and video Digital14, a UAE-based trusted advisor in digital transformation and cyber resilience, has announced the latest release of KATIM® Messenger, the world's first ultra-secure chat application, now available to UAE businesses and all government entities. It means that organisations can be confident that their mission critical information and…

By adding new solution to the Zendesk Suite, the company continues democratizing customer service with new enterprise-grade capabilities designed to make it easier and faster for companies to provide better customer support. What Customer Want: On-demand Real-time Experience with Messaging at Center of Customer Service At the time of this announcement, Adrian McDermott, President of Products at Zendesk said - “Today’s customers demand real-time experiences at a level and pace we’ve never seen before. Companies cannot take…