Dedicated voice specialist Red Box and leading automatic speech recognition (ASR) vendor Deepgram announced a partnership that will provide enterprises with open access to and control of high-quality unstructured and structured audio data,…
Read More...

Adding "Quality Control Platform" and "AI defender," the solution further improves & enhances customer service quality with its 5 features transcosmos inc. is pleased to announce that the company has released "transpeech2.0," the…
Read More...

VoiceHub’s intuitive interface allows users to quickly build vocabularies in dozens of languages with no coding experience required Sensory, a Silicon Valley company pioneering AI at the edge and the de facto standard for enabling a voice…
Read More...

IPC, a leading global provider of secure, compliant communications and networking solutions for the global financial markets, announced the launch of a new, managed voice trading dictation solution: Dictation as a Service. Dictation as a…
Read More...

Artificial intelligence has made astonishing technological advances in recent years and more companies are turning to AI to improve internal functions and unlock the potential of enterprise datasets. IDC has characterized AI as…
Read More...

Speech Processing Solutions, the market leader in professional dictation and speech-to-text workflows, announced it has joined RingCentral’s award-winning channel partner program as a sub-agent. RingCentral is a leading provider of global…
Read More...

Onymos Conversation Component Enables Developers to Quickly and Easily Incorporate Voice User Interfaces (VUI) to Provide Mobile and Web Users Voice-Based Interactions People are comfortable with talking to dedicated appliances and…
Read More...

Union delivers more comprehensive suite of voice-enablement solutions as demand for digital voice soars ReadSpeaker, the most trusted, independent digital voice partner for global businesses, announced the merger of its licensing business,…
Read More...

Parlance Service now rated "Avaya Compliant" compatible with key Avaya Contact Center solutions Parlance Corporation, a leading provider of speech-driven self-service solutions, announced that its voice-first call routing applications…
Read More...

Speakeasy AI empowers conversational AI within Genesys IVR and with live agent desktop solutions Speakeasy AI announced a deeper investment in Genesys as a partner solution, given recent successes with their integration. Speakeasy AI’s…
Read More...

Satisfi Labs’ Knowledge Management Platform Receives Investment from the Google Assistant for Growth of Google Actions and to Support the Voice Ecosystem Satisfi Labs, the leading AI-powered Knowledge Management Platform, announced their…
Read More...

VOICE Summit sponsored by Amazon Alexa will take place the week of 22-26 July at the New Jersey Institute of Technology (NJIT) in Newark and is expected to attract more than 5,000 attendees and 100 sponsors from around the world. The…
Read More...

Infinity Tracking Ltd announced the launch of its Conversation Analytics suite, becoming the first UK call intelligence company to provide these services. “Due to the explosion of smartphones, the total number of calls that businesses…
Read More...

Toronto-Native News Veteran Returns Home as Global Technology Entrepreneur with New Office in Toronto Trint, the pioneer of AI-powered speech-to-text transcription, announced its operational expansion to North America, with the opening…
Read More...

Instreamatic.ai, Alfa-Bank and OMD have launched a unique advertising campaign utilizing voice response capabilities in Russia. The ad campaign was served on Radio Record and Zvuk mobile apps. Listeners were able to interact with the…
Read More...

Voicify, a voice experience platform company, announced it has completed a significant round of financing from Boston-based Martech Ventures. With this investment, Voicify will expand the senior leadership team, open an office in Los…
Read More...

Company Recognized for Its AI-Driven, Speech-Based Predictive Analytics Technology for Building Personality Profiles and Forecasting Behavioral Tendencies VoiceSense, an innovative provider of speech-based predictive analytics solutions,…
Read More...

Chorus.ai, creator of the leading enterprise call recording solution, Conversation Cloud, today announced that it has been named one of the "Hot 100" privately-held software companies by JMP Securities. The "Hot 100" list is compiled based…
Read More...

Company Doubles Down on Innovative AI Capabilities, Expands Talent Base Dialpad, the pure-cloud business communications provider, announced it has raised $50 million in Series D funding. ICONIQ Capital led the round, with participation…
Read More...

New Skill for Alexa Helps Make Users Smart on the Economy, Pop Culture, Tech and Current Events with Exclusive On-Demand Voice Content Marketplace has launched its first Amazon Alexa skill, Make Me Smart from Marketplace, to deliver…
Read More...