Publicly listed organization set to transform customer service operations with natively integrated voice solution for ServiceNow and deliver intelligent customer experiences and insights. 3CLogic, the leading voice-enabling and cloud…
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Dialpad plans to grow the India software engineering team by up to 70% over the next 12 months to focus heavily on research and development Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced its…
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New ASR engine outpaces competition and delivers the most accurate speech-enabled customer experiences LumenVox, a leading provider of speech and voice technology, announced its next-generation Automatic Speech Recognition (ASR) engine…
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Company's Spoken Language Translation System Ranks First in Offline Speech Translation Track Among End-to-End Systems AppTek, a leader in Artificial Intelligence (AI), Machine Learning (ML), Automatic Speech Recognition (ASR), Neural…
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Dedicated voice specialist Red Box and leading automatic speech recognition (ASR) vendor Deepgram announced a partnership that will provide enterprises with open access to and control of high-quality unstructured and structured audio data,…
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Adding "Quality Control Platform" and "AI defender," the solution further improves & enhances customer service quality with its 5 features transcosmos inc. is pleased to announce that the company has released "transpeech2.0," the…
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VoiceHub’s intuitive interface allows users to quickly build vocabularies in dozens of languages with no coding experience required Sensory, a Silicon Valley company pioneering AI at the edge and the de facto standard for enabling a voice…
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IPC, a leading global provider of secure, compliant communications and networking solutions for the global financial markets, announced the launch of a new, managed voice trading dictation solution: Dictation as a Service. Dictation as a…
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Artificial intelligence has made astonishing technological advances in recent years and more companies are turning to AI to improve internal functions and unlock the potential of enterprise datasets. IDC has characterized AI as…
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Speech Processing Solutions, the market leader in professional dictation and speech-to-text workflows, announced it has joined RingCentral’s award-winning channel partner program as a sub-agent. RingCentral is a leading provider of global…
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Onymos Conversation Component Enables Developers to Quickly and Easily Incorporate Voice User Interfaces (VUI) to Provide Mobile and Web Users Voice-Based Interactions People are comfortable with talking to dedicated appliances and…
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Union delivers more comprehensive suite of voice-enablement solutions as demand for digital voice soars ReadSpeaker, the most trusted, independent digital voice partner for global businesses, announced the merger of its licensing business,…
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Parlance Service now rated "Avaya Compliant" compatible with key Avaya Contact Center solutions Parlance Corporation, a leading provider of speech-driven self-service solutions, announced that its voice-first call routing applications…
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Speakeasy AI empowers conversational AI within Genesys IVR and with live agent desktop solutions Speakeasy AI announced a deeper investment in Genesys as a partner solution, given recent successes with their integration. Speakeasy AI’s…
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Satisfi Labs’ Knowledge Management Platform Receives Investment from the Google Assistant for Growth of Google Actions and to Support the Voice Ecosystem Satisfi Labs, the leading AI-powered Knowledge Management Platform, announced their…
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VOICE Summit sponsored by Amazon Alexa will take place the week of 22-26 July at the New Jersey Institute of Technology (NJIT) in Newark and is expected to attract more than 5,000 attendees and 100 sponsors from around the world. The…
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Infinity Tracking Ltd announced the launch of its Conversation Analytics suite, becoming the first UK call intelligence company to provide these services. “Due to the explosion of smartphones, the total number of calls that businesses…
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Toronto-Native News Veteran Returns Home as Global Technology Entrepreneur with New Office in Toronto Trint, the pioneer of AI-powered speech-to-text transcription, announced its operational expansion to North America, with the opening…
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Instreamatic.ai, Alfa-Bank and OMD have launched a unique advertising campaign utilizing voice response capabilities in Russia. The ad campaign was served on Radio Record and Zvuk mobile apps. Listeners were able to interact with the…
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Voicify, a voice experience platform company, announced it has completed a significant round of financing from Boston-based Martech Ventures. With this investment, Voicify will expand the senior leadership team, open an office in Los…
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