Teleperformance recognized globally as "outsourcing titan" Teleperformance, a leading global group in digitally integrated business services, announced it has been recognized as a…
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New Data Models for Retailers Helps to Drive Long-Term Value and ROI PreciseTarget, the first data company exclusively focused on enhancing the marketing effectiveness of apparel…
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Slingshot Shared Record Breaking Metrics for Customer Interactions During the Slingshot Reveal Along With Their Product Strategy That Will Enable Pest Control and Home Services…
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Voice-Based Conversational AI Champions CX Challenges; Enables Greater Customer and Employee Satisfaction Through Automation, Improving Accuracy, Efficiency Cognigy, a global leader…
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PowerBuy has launched its newest group buying feature, the Multi Product PowerBuy, now available on the Shopify app store. Shopify merchants can now add social group buying to their…
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Partnership will help wholesale distributors deliver a better customer experience and improve margins amid unprecedented disruption Zilliant, an industry leader in intelligent B2B…
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Sendoso Becomes Cameo’s First B2B Partnership, Enabling Revenue-Driving Teams to Connect with Hard-to-Reach Customers by Delivering Personalized Experiences from their Favorite Pop…
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MURAL, the leading digital workspace for visual collaboration in the enterprise, has launched a new integration with Adobe, which was highlighted during the Adobe MAX 2020 conference.…
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Gong featured in launch of new Zoom app marketplace Gong, the leader in revenue intelligence software, is teaming up with Zoom Video Communications, Inc. as part of the launch of the…
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New Integration and Solutions Increase Marketing ROI and Deepen Analytics for Customer 360 and Predictive Insights with Simple Point-and-Click Experience Alteryx, Inc., a leader in…
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Alibaba.com’s second survey of B2B companies find an accelerating pivot to digital With U.S. manufacturers digitizing at twice the rate of other businesses, Alibaba.com unveils…
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Investment expands VEON's fintech reach into SME commerce VEON Ltd. and (Euronext Amsterdam: VEON), through VEON Ventures, has joined Sequoia Capital India and Flourish Ventures as…
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ManyChat, the leading Chat Marketing platform, announces its early access to the Messenger API support for Instagram to power Chat Marketing and customer support messaging for growing…
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3CLogic, the leading provider of cloud contact center solutions for ServiceNow, announced the adoption of its natively integrated voice platform by a major U.S. retail chain. The…
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Zendesk, Inc. announced the addition of Instagram messaging to its customer support offering. This means businesses can now provide customer service on Instagram from directly within…
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Kustomer, the modern customer experience CRM, announces its integration with Instagram Messaging. Brands can now engage with followers, connect influencer-driven conversations to…
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Mastercard announced the renewal of the partnership with the UEFA Champions League for the 2021-24 cycle, continuing its long-running relationship which began in 1994. The agreement…
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In it, the pre-COVID version of myself noted, “Our interactions are founded on conversations, eye contact, handshakes, and real-time connections, in addition to the latest technology.…
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Second-annual industry recognition showcases innovation of revenue-generating leaders within the operations community LeanData, the leading provider of go-to-market operations…
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Blackthorn awarded Salesforce.org 2020 AMER Cross-Industry Partner of the Year award at the Salesforce.org Virtual Partner Summit on October 7, 2020. Since its inception in…
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